Lovely shop … lovely staff.. bought some knives from fleetwood … refreshing to be able to try what I wanted before I purchased. Lots of safe handling processes addressed when being able to try the k... See more
Company replied
Location
Switch locationUnit 9a Fleetwood Outlet Village, Anchorage Road, FY7 6AE Fleetwood, GB
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See what reviewers are saying
The lovely sales assistant was really helpful and friendly. She helped me by carrying the bulky box to the car park. I will definitely recommend
Company replied
Very helpful and knowledgeable person working in the shop. Offered advice which was helpful but was not 'pushy' or off-putting in any way. My friend and I bought several products because we were o... See more
Company replied
I went in for a set of new carving knives. Very accommodating staff, who showed me 2 different sets within my price range. I took good advice and opted for a superior set made from German steel. Very... See more
Company replied
Company details
- #26 of 135 best companies in Kitchen supply shop
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 9a Fleetwood Outlet Village, Anchorage Road, FY7 6AE, Fleetwood, United Kingdom
4.9
Excellent
729 reviews
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At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
The lovely sales assistant was really…
The lovely sales assistant was really helpful and friendly. She helped me by carrying the bulky box to the car park. I will definitely recommend
29 May 2026
Reply from ProCook - Fleetwood
We're so happy to hear our sales assistant was helpful and friendly, even assisting you with your purchase! We appreciate your recommendation.
Nice friendly store woth helpful staff
25 May 2026
Reply from ProCook - Fleetwood
We're glad you enjoyed our store and helpful staff.
Excellent service all round thankyou…
Excellent service all round thankyou with great product
25 May 2026
Reply from ProCook - Fleetwood
We're so glad you enjoyed our service and product!
Reply from ProCook - Fleetwood
We're glad our team provided excellent service.
Lovely friendly staff and well laid out…
Lovely friendly staff and well laid out shop, everything clearly markrd, and a nice clean shop.
24 May 2026
Reply from ProCook - Fleetwood
We're so happy you enjoyed our shop and found our staff friendly! We appreciate your kind words.
Reply from ProCook - Fleetwood
We appreciate your kind words about our friendly team.
Lovely shop … lovely staff.
Lovely shop … lovely staff.. bought some knives from fleetwood … refreshing to be able to try what I wanted before I purchased. Lots of safe handling processes addressed when being able to try the knives… purley around the situation on selling knives protocols … lovely staff 👌🏾
24 May 2026
Reply from ProCook - Fleetwood
We're so glad you enjoyed your experience with our team and appreciated being able to try the knives. We value your kind words about our staff!
Good quality products with very helpful…
Good quality products with very helpful and friendly staff
23 May 2026
Reply from ProCook - Fleetwood
We're glad you enjoyed our products and found our staff helpful and friendly!
Reply from ProCook - Fleetwood
We are so glad you enjoyed our products and staff!
Reply from ProCook - Fleetwood
We're so glad our staff was helpful and pleasant. We look forward to your next visit!
Reply from ProCook - Fleetwood
We are glad our staff's knowledge was helpful. We appreciate your feedback.
The assistant was very attentive
The assistant was very attentive. She gave us options and we ended up with a 6 piece set plus and extra frying pan. Great service all round.
13 May 2026
Reply from ProCook - Fleetwood
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that our team member was attentive and provided great service.
Reply from ProCook - Fleetwood
We are delighted you are pleased.
Lady in Fleetwood wa lovely mum loves…
Lady in Fleetwood wa lovely mum loves her new knifes
29 April 2026
Reply from ProCook - Fleetwood
We're so happy to hear your mum loves her new knives! We appreciate your kind words.
Needed new knives and very helpful
Needed new knives and very helpful . For what to choose
4 May 2026
Reply from ProCook - Fleetwood
We're glad we could help you choose new knives. Thank you for your kind words!
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