Needed a set of pans, but we were clueless. The staff were so helpful and guided us through the choices, giving us all the information we needed. They were so knowledgeable and friendly, without being... See more
Location
Switch locationUnit 9a Fleetwood Outlet Village, Anchorage Road, FY7 6AE Fleetwood, GB
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See what reviewers are saying
We were assisted by a very helpful member of staff who let us hold the various products so we could decide which one to buy
Very helpful retail assistant, showed us various options whilst we were unsure of which set of knives we should purchase. As elderly customers(84 & 78) with varying arthritic problems with our hands s... See more
I walked around looking for a new coffe perculator I eventually choose the one I wanted . The kind lady from behind the counter came over and asked if I wanted to put them behind the counter while I c... See more
Company replied
Company details
- #27 of 139 best companies in Kitchen supply shop
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 9a Fleetwood Outlet Village, Anchorage Road, FY7 6AE, Fleetwood, United Kingdom
4.9
Excellent
767 reviews
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We were assisted by a very helpful…
We were assisted by a very helpful member of staff who let us hold the various products so we could decide which one to buy
2 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
The staff are always friendly and very…
The staff are always friendly and very helpful and always make time to chat and they always make our dog welcome. The products are always really good too.
5 July 2026
Reply from ProCook - Fleetwood
We're so pleased to hear our team is friendly and helpful, always making time to chat and welcoming your dog. It's wonderful that you also enjoy our products!
Reply from ProCook - Fleetwood
We're delighted to hear that you appreciated the variety of choices and found our staff to be both friendly and efficient. Thank you for your wonderful feedback.
Helpful friendly staff.
2 July 2026
I got what I went in for and more
I got what I went in for and more. The two girls in the shop were polite, kind and helpful. Will shop there again.
2 July 2026
Reply from ProCook - Fleetwood
We are so pleased to hear that our team provided you with such an excellent experience during your visit. Thank you for your kind words.
The two assistants where very helpful…
The two assistants where very helpful and made the shopping experience a pleasant surprise
25 June 2026
Needed a set of pans
Needed a set of pans, but we were clueless. The staff were so helpful and guided us through the choices, giving us all the information we needed. They were so knowledgeable and friendly, without being pushy or patronising. We walked away very happy with our purchase, and wouldn't hesitate to return if we need anything else. We'll done.
27 June 2026
Really helpful staff that gave good…
Really helpful staff that gave good alternatives when the product i wanted was out of stock
22 June 2026
good selection of products
16 June 2026
Reply from ProCook - Fleetwood
We appreciate your positive feedback.
Reply from ProCook - Fleetwood
We're glad our team was helpful and knowledgeable!
Reply from ProCook - Fleetwood
We appreciate your kind words.
I walked around looking for a new coffe…
I walked around looking for a new coffe perculator I eventually choose the one I wanted . The kind lady from behind the counter came over and asked if I wanted to put them behind the counter while I carried on looking . Which was great so I was free to carry on looking without having my hands full.
20 June 2026
Reply from ProCook - Fleetwood
We're so glad to hear you had such a positive experience while shopping with us! We appreciate you sharing how helpful our team was, making your visit more comfortable. Thank you for your kind words.
Just what I was looking for and the…
Just what I was looking for and the girl in the store was so friendly and knowledgeable
14 June 2026
Reply from ProCook - Fleetwood
We're so glad you found what you were looking for and our team member was friendly and knowledgeable! Thank you for your kind words.
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