Fabulous products with real value. Great customer service in store too. We always make a beeline for people cook at Fleetwood to update our kitchen products.
Location
Switch locationUnit 9a Fleetwood Outlet Village, Anchorage Road, FY7 6AE Fleetwood, GB
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See what reviewers are saying
These were bought as a replacement as silly me broke the original plates. Great quality product, good value for money and friendly customer service.
First time visiting Affinity what a lovely little place. Visited on Saturday 25th July in the morning. Spotted what I wanted in the window went inside was greeted with a friendly hello as we walked in... See more
Amazing machine the store is so full of great products and the staff so friendly and they only come near you when you want them to no pressure to buy .Just a great pleasant experience.And the pro coff... See more
Company replied
Company details
- #26 of 137 best companies in Kitchen supply shop
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 9a Fleetwood Outlet Village, Anchorage Road, FY7 6AE, Fleetwood, United Kingdom
4.9
Excellent
804 reviews
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Fabulous products with real value.
Fabulous products with real value.
Great customer service in store too.
We always make a beeline for people cook at Fleetwood to update our kitchen products.
24 August 2026
These were bought as a replacement as…
These were bought as a replacement as silly me broke the original plates. Great quality product, good value for money and friendly customer service.
19 August 2026
Went in to look for a frying pan and…
Went in to look for a frying pan and came out with a dinner set,knife,set of cutlery,salad bowl and servers,and the frying pan. The staff were very helpful and pleasant. Would recommend a trip.
21 August 2026
Good service
Good service, good knowledge about products, very helpful, all in all very good experience shopping for new pans. Will be returning. Staff are not pushy and know the products. Store clean.
19 August 2026
Very friendly service and tips on using…
Very friendly service and tips on using the stainless steel wok that I bought
13 August 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Good customer service
12 August 2026
Reply from ProCook - Fleetwood
We're so pleased to hear you had such a positive experience with our service. Thank you for your feedback!
All good except no email receipt as yet
11 August 2026
Reply from ProCook - Fleetwood
We're glad you had a good experience! We understand your concern about the missing email receipt and are looking into it.
Excellent service and product knowledge…
Excellent service and product knowledge as always.
16 August 2026
Reply from ProCook - Fleetwood
We're so pleased to hear that you consistently receive excellent service and appreciate our team's product knowledge! Thank you for your wonderful feedback.
Amazing machine the store is so full of…
Amazing machine the store is so full of great products and the staff so friendly and they only come near you when you want them to no pressure to buy .Just a great pleasant experience.And the pro coffee machine makes the most amazing coffee.definitely would go to this store again
14 August 2026
Reply from ProCook - Fleetwood
We're so pleased to hear you had such a great and pleasant experience in our store! It's wonderful that you found our products great and our staff friendly and helpful without any pressure. We're especially happy you enjoyed the amazing coffee from our pro coffee machine and look forward to your next visit!
Very Happy
I have been looking for a loose bottom flan dish for a while and was pleased to find one at a very reasonable price, very happy.
11 August 2026
Reply from ProCook - Fleetwood
We're so pleased to hear you found the loose bottom flan dish you were looking for at such a reasonable price! It's wonderful that you're very happy with your purchase.
Reply from ProCook - Fleetwood
We're so glad you enjoyed our clean shop and good choice of cookware! We're also happy you found our staff friendly and helpful. Thank you for your kind words.
The ladies in the shop were friendly…
The ladies in the shop were friendly and helpful but also left us alone to browse before I made my purchases.
10 August 2026
Reply from ProCook - Fleetwood
We're so glad to hear our team was friendly and helpful, while also giving you space to browse. Thank you for your kind feedback!
Reply from ProCook - Fleetwood
We're so glad you enjoyed our shop and found our staff friendly and helpful! We're also pleased to hear you appreciate our range of products. Thank you for your kind words.
Birthday present choice
Helpful on the phone..choosing and checking in stock. Remembered me, served straight away. Clear info about guarantee,
Fab.
5 August 2026
Reply from ProCook - Fleetwood
We're so happy to hear our team provided such helpful service and clear information. We truly appreciate your wonderful feedback!
Staff very helpful
Staff very helpful. Pans heavy but seemed good quality.
First use followed instructions to the letter. Pan marked on the bottom inside only boiling pasta. Not a good for the price.....
6 August 2026
Reply from ProCook - Fleetwood
We are so pleased to hear that you found our staff helpful and our store clean during your visit. We truly appreciate your kind feedback!
Excellent Store
Excellent ! Sarah the Store assistant was very helpful , would definitely recommend your store to our friends. Mr & Mrs Reidy. Thornton Cleveleys.
4 August 2026
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