ProCook - Fleetwood Reviews 

857
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TrustScore 5 out of 5

4.9

Unit 9a Fleetwood Outlet Village, Anchorage Road, FY7 6AE Fleetwood, GB

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See what reviewers are saying

Rated 5 out of 5 stars

Bought alot a various things from procook, anything we need for the kitchen procook we go, Fab knife to join my kitchen collection

Rated 4 out of 5 stars

Staff very helpful. Pans heavy but seemed good quality. First use followed instructions to the letter. Pan marked on the bottom inside only boiling pasta. Not a good for the price.....

Rated 5 out of 5 stars

First time visiting Affinity what a lovely little place. Visited on Saturday 25th July in the morning. Spotted what I wanted in the window went inside was greeted with a friendly hello as we walked in... See more

Rated 5 out of 5 stars

This lady sold us s set of knives, she was so knowledgeable about keeping them sharp, not putting in dishwasher! Showed us a demonstration on fruit! Wasnt gonna to bother as these were made in China... See more


Company details

  1. Kitchen supply shop

Written by the company

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Written by the company

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Contact info

  • Unit 9a Fleetwood Outlet Village, Anchorage Road, FY7 6AE, Fleetwood, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

857 reviews

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4.9

All reviews

(857)

25,355 reviews in the last 12 months

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Rated 5 out of 5 stars

From my terrible description of what I…

From my terrible description of what I needed, the staff totally understood what I was alluding too in the shop. They found it immediately. To make my experience even more pleasurable, I was informed that there was an additional discount on the product. Fantastic!

23 September 2026
ProCook - Fleetwood logo

Reply from ProCook - Fleetwood

We're so pleased to hear our staff understood your needs perfectly and found what you were looking for immediately! It's wonderful that you also received an additional discount, making your experience even more pleasurable.

Rated 5 out of 5 stars

The staff were very friendly and…

The staff were very friendly and helpful. We received brilliant service and the staff member had an amazing knowledge of pans so we could choose the best pans for our needs.. Highly recommended.

27 September 2026
ProCook - Fleetwood logo

Reply from ProCook - Fleetwood

We're so pleased to hear that our staff were friendly and helpful, and that you received brilliant service! It's wonderful to know that their amazing knowledge helped you choose the best pans for your needs.

Rated 5 out of 5 stars

Good and helpful advice from store…

Good and helpful advice from store staff on the product.

25 September 2026
ProCook - Fleetwood logo

Reply from ProCook - Fleetwood

We're so pleased to hear that our store staff provided you with good and helpful advice on our products! Thank you for your wonderful feedback.

Rated 5 out of 5 stars

Oslo crockery

Sharon was really helpful whilst we we choosing our new crockery. We needed more plates than she had in stock but when the new stock came in a few days later, she had put the items on one side for us to collect. The shop was beautifully laid out and we will definitely call there next time we need something for the kitchen. Thank you. Karen

21 September 2026
Rated 5 out of 5 stars

This lady sold us s set of knives

This lady sold us s set of knives, she was so knowledgeable about keeping them sharp, not putting in dishwasher!
Showed us a demonstration on fruit!
Wasnt gonna to bother as these were made in China not Uk, but was very impressed and bought, so happy with my set!

15 September 2026
Rated 5 out of 5 stars

Knowledgeable and patient staff

Knowledgeable and patient staff, opportunity to test pilot tge items being purchased for weight and ergonomics, which you don't get online and us crucial for tools like kitchen knives particularly if you suffer from arthritis in thd hands and wrists like I do. This retail experience made the best informed choice of quality, suitability and value. I am very pleased and glad I made the effort to attend in person and shall certainly be returning for future business.

20 September 2026
Rated 4 out of 5 stars

Helpful staff member

Helpful staff member and great selection of products

14 September 2026
ProCook - Fleetwood logo

Reply from ProCook - Fleetwood

We're so pleased to hear that you found our team member helpful and enjoyed our wide variety of items! Thank you for your wonderful feedback.

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