ProCook - Glasgow Reviews 656

TrustScore 5 out of 5

4.9

Unit 5B, Glasgow Fort Shopping Centre, Garloch Road, G33 5AL Glasgow, GB


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See what reviewers are saying

Rated 5 out of 5 stars

First time visit to the store. The sales assistant was very friendly and chatty but left us alone to browse the products at our leisure. Although we didn't go in for anything specific we did make a... See more

Rated 5 out of 5 stars

The Glasgow Fort store is great. Staff were super knowledgeable. Got exactly the quality I wanted with a 25 year guarantee! Would highly recommend a visit if you want quality cookware.

Rated 5 out of 5 stars

Colleagues in store were very helpful, took the time to discuss my needs and even helped me with my bags to the car.

Company replied

Rated 5 out of 5 stars

We spoke to a member of staff regarding a set of knives hhat we wanted, she was able to advise us and guide us and helped us to buy thf most appropriate set of knives. We are extemely pleased with ou... See more

Company replied


Company details

  1. #27 of 135 best companies in Kitchen supply shop

Written by the company

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Written by the company

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Contact info

  • Unit 5B, Glasgow Fort Shopping Centre, Garloch Road, G33 5AL, Glasgow, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

656 reviews

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Rated 5 out of 5 stars

Colleagues in store were very helpful

Colleagues in store were very helpful, took the time to discuss my needs and even helped me with my bags to the car.

11 May 2026
ProCook - Glasgow logo

Reply from ProCook - Glasgow

We appreciate you sharing your experience! We're so happy our colleagues were helpful and assisted you with your bags.

Rated 5 out of 5 stars

I found exactly what I was looking for…

I found exactly what I was looking for with the help of a staff member.

7 May 2026
ProCook - Glasgow logo

Reply from ProCook - Glasgow

We appreciate you taking the time to leave us this great review! We're so happy our staff was helpful and you found what you were looking for.

Rated 5 out of 5 stars

Highly recommend

The staff were lovely and helped us pick out exactly what we needed. They were very knowledgeable.

9 May 2026
ProCook - Glasgow logo

Reply from ProCook - Glasgow

We appreciate you taking the time to share your experience! We're so happy our staff was lovely and knowledgeable.

Rated 5 out of 5 stars

The staff at Glasgow Fort were amazing…

The staff at Glasgow Fort were amazing so helpful, lots of useful advice & so friendly.

9 May 2026
ProCook - Glasgow logo

Reply from ProCook - Glasgow

We appreciate you sharing your experience! We're so happy to hear our team was helpful and friendly.

Rated 5 out of 5 stars

Prompt polite and efficent service from…

Prompt polite and efficent service from a very knowledgeable assistant. It was a gift i purchased and the recipient was delighted

1 May 2026
ProCook - Glasgow logo

Reply from ProCook - Glasgow

We're so happy to hear you received prompt, polite, and efficient service! We're glad the recipient loved their gift.

Rated 5 out of 5 stars

Fantastic products

Always enjoy my experience with Procook! Great product and quality is 5 stars!

25 April 2026
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Reply from ProCook - Glasgow

We're happy to hear that you always enjoy your experience with us! We appreciate your positive feedback regarding our great product quality!

Rated 5 out of 5 stars

Great Service

The staff were very helpful.

19 April 2026
ProCook - Glasgow logo

Reply from ProCook - Glasgow

We appreciate you letting us know our staff was helpful. We are so happy about the positive feedback!

Rated 5 out of 5 stars

First time visit

First time visit to the store. The sales assistant was very friendly and chatty but left us alone to browse the products at our leisure. Although we didn't go in for anything specific we did make a purchase. Good selection of items available and store was clean and well stocked.

17 April 2026

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