Genuinely friendly interaction. Thank you! Lovely lady who served us (younger, dark hair) was kind and helpful.
Location
Switch locationUnit 5B, Glasgow Fort Shopping Centre, Garloch Road, G33 5AL Glasgow, GB
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See what reviewers are saying
We spoke to a member of staff regarding a set of knives hhat we wanted, she was able to advise us and guide us and helped us to buy thf most appropriate set of knives. We are extemely pleased with ou... See more
Company replied
Great shop, dropped in for a small pan for frying eggs and couldn't help having a look around and left with a pizza cutter, spatula and a potato masher. If you build it they will come, and the gentle... See more
The team and ProCook Glasgow Fort were friendly and knowledgable. They helped point me towards the range that would suit my needs and to take advantage of the bank holiday promotions which were availa... See more
Company replied
Company details
- #24 of 136 best companies in Kitchen supply shop
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 5B, Glasgow Fort Shopping Centre, Garloch Road, G33 5AL, Glasgow, United Kingdom
4.9
Excellent
722 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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On entering the store we were warmly…
On entering the store we were warmly greeted by staff
6 June 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Great choices reasonable prices and the…
Great choices reasonable prices and the server was very helpful
16 June 2026
Reply from ProCook - Glasgow
We're delighted you enjoyed our choices, prices, and found our server helpful!
Reply from ProCook - Glasgow
We're glad our team was knowledgeable and approachable. Thank you!
If you need it they've got it
Great shop, dropped in for a small pan for frying eggs and couldn't help having a look around and left with a pizza cutter, spatula and a potato masher. If you build it they will come, and the gentlemen at the desk was excellent
6 June 2026
Great range of high quality products
Great range of high quality products, staff very helpful if you have any questions
9 June 2026
Reply from ProCook - Glasgow
We appreciate your positive feedback!
Service in shop was great
7 June 2026
Pleasant and helpul staff
6 June 2026
Store assistant very helpful
6 June 2026
Great service and friendly
4 June 2026
Guy in store was very helpful…
Guy in store was very helpful explaining how product works and great product for price
4 June 2026
Customer service was amazing
Customer service was amazing , approached to see if help was needed and offered recommendations for the item I was looking for,
2 June 2026
Really helpful and knowledgeable staff
Really helpful and knowledgeable staff. Would thoroughly recommend.
31 May 2026
Reply from ProCook - Glasgow
We're so glad you found our team helpful and knowledgeable. We appreciate your recommendation!
Great variety of products
Great variety of products and prices very reasonable comfortable shop to walk about and staff very helpful
26 May 2026
Reply from ProCook - Glasgow
We're so happy you enjoyed our variety of products, reasonable prices, and comfortable shop! We appreciate your kind words about our helpful staff.
Great experience
The team and ProCook Glasgow Fort were friendly and knowledgable. They helped point me towards the range that would suit my needs and to take advantage of the bank holiday promotions which were available at the time.
24 May 2026
Reply from ProCook - Glasgow
We're so glad to hear our team was friendly and knowledgeable, helping you find exactly what you needed and take advantage of promotions. Thank you for your kind words!
Lovely range of products and excellent…
Lovely range of products and excellent customer service. The free delivery of you spend over £60 in-store is an excellent incentive and saved a lot of heavy lifting back to the car. The products we brought are excellent quality and even better that it was 20% off during the bank holiday weekend.
25 May 2026
Reply from ProCook - Glasgow
We are delighted you enjoyed our product range and excellent service. We are glad the free delivery and discount were beneficial. Thank you for your wonderful feedback!
Reply from ProCook - Glasgow
We're glad you enjoyed our service and friendly shop assistant.
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