ProCook - Glasgow Reviews 

719
TrustScore 5 out of 5

4.9

Unit 5B, Glasgow Fort Shopping Centre, Garloch Road, G33 5AL Glasgow, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Great shop, dropped in for a small pan for frying eggs and couldn't help having a look around and left with a pizza cutter, spatula and a potato masher. If you build it they will come, and the gentle... See more

Rated 5 out of 5 stars

We spoke to a member of staff regarding a set of knives hhat we wanted, she was able to advise us and guide us and helped us to buy thf most appropriate set of knives. We are extemely pleased with ou... See more

Company replied

Rated 5 out of 5 stars

The team and ProCook Glasgow Fort were friendly and knowledgable. They helped point me towards the range that would suit my needs and to take advantage of the bank holiday promotions which were availa... See more

Company replied

Rated 5 out of 5 stars

The man in the shop was super helpful. When we couldn't be sure about the size to buy, he came up with alternative solutions. Very good.

Company replied


Company details

  1. #25 of 136 best companies in Kitchen supply shop

Written by the company

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Written by the company

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Contact info

  • Unit 5B, Glasgow Fort Shopping Centre, Garloch Road, G33 5AL, Glasgow, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

719 reviews

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4.9

All reviews

(719)

25,839 reviews in the last 12 months

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Rated 5 out of 5 stars
ProCook - Glasgow logo

Reply from ProCook - Glasgow

Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.

Rated 5 out of 5 stars

a nice experience

9 December 2025
ProCook - Glasgow logo

Reply from ProCook - Glasgow

Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.

Rated 4 out of 5 stars

Quality pieces.

Well laid out shop, with everything on view so easy to find what your looking for. Good quality pieces although a bit more expensive but will last. Staff helpful and friendly.

20 November 2025
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Reply from ProCook - Glasgow

We're glad you found our shop well-organized and easy to navigate. We appreciate your feedback on our quality and service. It's great to know our team was helpful!

Rated 5 out of 5 stars

Assistant in shop was very helpful in…

Assistant in shop was very helpful in helping me make my choice.

15 November 2025
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Reply from ProCook - Glasgow

We're happy to hear that our assistant was helpful in guiding your choice. We appreciate you sharing your positive experience with us!

Rated 5 out of 5 stars

The staff took time with us

The staff took time with us, did not rush. Answer all questions we asked and we asked a lot. Not tried the product yet, would definitely recommend this store

20 November 2025
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Reply from ProCook - Glasgow

We appreciate you taking the time to share your kind words. We're happy to hear that our staff provided you with attentive and thorough service. We value your recommendation!

Rated 5 out of 5 stars

Very helpful staff.

19 November 2025
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Reply from ProCook - Glasgow

We appreciate you letting us know that our staff was helpful. Thank you for your positive feedback; we are so happy!

Rated 5 out of 5 stars

Superb staff

The staff in the store were all so helpful. Pointing out Black Friday deals and keeping items at the till until we had finished. They even offered to hold the shopping till we had finished for the day to save carrying them around between shops! Very convenient and great idea.

16 November 2025
ProCook - Glasgow logo

Reply from ProCook - Glasgow

We're happy to hear that our team's assistance with Black Friday deals and holding your items was helpful. It's great to know that you found the service convenient. Thank you for your positive feedback!

Rated 5 out of 5 stars

The staff was very helpful and pleasant

The staff was very helpful and pleasant

16 November 2025
ProCook - Glasgow logo

Reply from ProCook - Glasgow

We appreciate you letting us know our staff was pleasant and helpful; it means a lot to us. Thank you for your positive feedback.

Rated 4 out of 5 stars

Great shop,friendly helpful staff

Great shop,friendly helpful staff

17 November 2025
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Reply from ProCook - Glasgow

We appreciate your positive feedback regarding our great shop and friendly, helpful staff; we are so happy you enjoyed them!

Rated 5 out of 5 stars

The staff in Glasgow are so helpful /…

The staff in Glasgow are so helpful / knowledgeable and friendly. It's a treat going there.

15 November 2025
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Reply from ProCook - Glasgow

We appreciate you taking the time to leave us this great review! We're so happy to hear that you find our Glasgow staff helpful, knowledgeable, and friendly.

Rated 5 out of 5 stars

Outstanding service and choice

Excellent service and advice on my visit and purchase .
Shop assistant was super helpful regarding the product I purchased.
Great choice in store.
Would highly recommend to my family and friends.

14 November 2025
ProCook - Glasgow logo

Reply from ProCook - Glasgow

We're happy to hear about the excellent service and helpful advice you received during your visit and purchase! It's great to know our shop assistant was super helpful and that you appreciated the great choice in store. We appreciate your recommendation!

Rated 5 out of 5 stars

New Damascus knives.

The assistant was knowledgeable about the products I was interested in and allowed me to test the product prior to purchase.

14 November 2025
ProCook - Glasgow logo

Reply from ProCook - Glasgow

We're so glad to hear that our assistant was knowledgeable and allowed you to test the product. We appreciate you sharing your positive experience!

Rated 5 out of 5 stars

Knowledgeable and friendly staff

Knowledgeable and friendly staff, made a great recommendation for a knife set and even gave me a special offer. Great experience, will be back.

10 November 2025
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Reply from ProCook - Glasgow

We're so happy to hear that our knowledgeable and friendly staff made a great recommendation and gave you a special offer. We appreciate your feedback and look forward to your return!

Rated 5 out of 5 stars

Staff were welcoming and friendly and…

Staff were welcoming and friendly and very helpful without being over bearing, makes the shopping experience very pleasant

13 November 2025
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Reply from ProCook - Glasgow

We appreciate your positive feedback! We're so happy to hear that our welcoming and helpful staff made your shopping experience pleasant.

Rated 5 out of 5 stars

Lovely cook shop

I discovered this shop at Glasgow Fort it is bright clean and very well stocked.
My sister bought me a lovely salt &pepper set for my birthday which happened to have a 20% discount.
The staff were very helpful.

11 November 2025
ProCook - Glasgow logo

Reply from ProCook - Glasgow

We're happy to hear that you discovered our bright and well-stocked shop at Glasgow Fort. We're glad your sister found a lovely discounted salt & pepper set, and that our staff were helpful. Thanks for your positive feedback!

Rated 5 out of 5 stars

Staff are very honest and helpful when…

Staff are very honest and helpful when purchasing a product! Love my cast iron & the quality of it.

4 November 2025
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Reply from ProCook - Glasgow

We appreciate you sharing your experience! We're so happy to hear that our staff was helpful and honest during your purchase, and that you love the quality of your cast iron.

Rated 5 out of 5 stars

Happy with purchase and staff very…

Happy with purchase and staff very friendly and helpful

9 November 2025
ProCook - Glasgow logo

Reply from ProCook - Glasgow

We appreciate you taking the time to leave us this great review! We're so happy you were happy with your purchase and our staff.

Rated 5 out of 5 stars

Excellent selection of items

Excellent selection of items for the enthusiastic home cook, excellent prices. Helpful and knowledgeable staff.

9 November 2025
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Reply from ProCook - Glasgow

We appreciate you taking the time to leave us this wonderful review. We're so happy to hear that you enjoyed our excellent selection and helpful staff.

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