ProCook - Lewes Reviews 

453
TrustScore 5 out of 5

4.9

20-21 High Street, BN7 2LN Lewes, GB


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Rated 5 out of 5 stars

Procook carries a good range of keenly priced, good quality products. The Procook Nihon knives that I bought today were to complement the two from the same range that I have had for nearly 5 years... See more

Rated 5 out of 5 stars

Lovely selection of cookware, affordable prices and some real bargains. We visited both Lewes and Brighton branches and the staff in both were helpful, polite, warm and welcoming with great product kn... See more

Company replied

Rated 4 out of 5 stars

I needed a metal pancake turner, not too stiff nor rigid. Precook had an amazingly varied selection to choose from. They had various widths and thicknesses, some non-metal and others metal, some sharp... See more

Company replied

Rated 5 out of 5 stars

I love porcook such good quality items that last and cleans up good 👍 . Would recommend 💯 % if you are looking to freshen up you kitchen they also have all different colours to match your style and... See more


Company details

  1. #25 of 136 best companies in Kitchen supply shop

Written by the company

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Written by the company

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Contact info

  • 20-21 High Street, BN7 2LN, Lewes, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

453 reviews

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4.9

All reviews

(453)

25,756 reviews in the last 12 months

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Rated 5 out of 5 stars

So helpful

Hreat service and very helpful.

27 April 2026
ProCook - Lewes logo

Reply from ProCook - Lewes

We appreciate you letting us know about our great service and helpfulness; it means a lot to our team.

Rated 5 out of 5 stars

Precook Two-slice Toaster

Two-slice Toaster was recommended by Good Housekeeping. Very pleased with my purchase and the staff very helpful.

21 April 2026
ProCook - Lewes logo

Reply from ProCook - Lewes

We're happy to hear that you are pleased with your new two-slice toaster and found our staff helpful. Thank you for sharing your positive experience with us!

Rated 5 out of 5 stars

Great products and helpful staff

Very helpful and pleasant staff and excellent value.

9 April 2026
ProCook - Lewes logo

Reply from ProCook - Lewes

We appreciate you letting us know our staff was helpful and pleasant, and that you found excellent value; it means a lot to our team.

Rated 5 out of 5 stars

Staff were amazing

Stall very knowledgeable and very helpful plus the products are second to none.

31 March 2026
ProCook - Lewes logo

Reply from ProCook - Lewes

We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our staff knowledgeable and helpful and liked our products.

Rated 5 out of 5 stars

Great products and service in Lewes and good prices!

I went to product cook on a cold Sunday recently. Most shops were empty except this one. I wanted something particular. The single staff member was very helpful. She found my product, I paid for it then decided to look for another due to the reasonable prices! Unheard of in Lewes. I bought the second item. Love that shop and helpful staff member unflappable.

29 March 2026
ProCook - Lewes logo

Reply from ProCook - Lewes

We're happy to hear that you enjoyed your recent shopping experience on a quiet Sunday. We appreciate your positive comments regarding our helpful team member and our reasonable prices. Thank you for your feedback and your purchases!

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