Bought a Wok and Frying pan from Lewes, quality is amazing we’ve had Ninja before which we were very disappointed with. We have used both of them already and are fantastic. The staff were very knowled... See more
Location
Switch location20-21 High Street, BN7 2LN Lewes, GB
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See what reviewers are saying
Excellent product (green shallow cast iron dish). Solid, well made, good looking. Lovely shop in Lewes with very helpful staff.
Purchased four matching mugs. Good quality at a reasonable price. Didn't have to wait to be served. Items wrapped and packed satisfactorily.
Company replied
Great selection of cookware & helpful, friendly, knowledgeable staff. Having just moved to a house with an Induction hob, we needed new pans that would be suitable. Not only was there a favourable pri... See more
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
20-21 High Street, BN7 2LN, Lewes, United Kingdom
4.9
Excellent
486 reviews
Asks customers to review
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Friendly staff
10 June 2026
What's not to like .....
Purchased items during a 'relocation' sale - 50% off so what's not to like! Disappointed however as a couple of the knives are already showing'rust' marks!
10 June 2026
Everytime I have been in the shop
Everytime I have been in the shop, the staff have been extremely helpful and polite
7 June 2026
Incredible choice of quality stock
Incredible choice of stock, fantastic service extremely knowledgeable friendly staff
7 June 2026
Great cookware shopping at ProCook!
Great selection of cookware & helpful, friendly, knowledgeable staff. Having just moved to a house with an Induction hob, we needed new pans that would be suitable. Not only was there a favourable price for a "bundle" of 3 saucepans +frying pan, a generous "relocation" was applied. To celebrate that we added a large saute pan & fabulous knife.We are really pleased with the quality of all!
3 June 2026
Outstanding generosity and patience…
Outstanding generosity and patience shown to me by the saleswoman
30 May 2026
The lady was extremely helpful ans…
The lady was extremely helpful ans knowledgeable pleasure to shop in there and really good products
31 May 2026
Very friendly and helpful staff!
1 June 2026
Helpful staff and great to be able to…
Helpful staff and great to be able to buy at my local shops.
1 June 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Friendly and informative
30 May 2026
Reply from ProCook - Lewes
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Great products and very knowledgable…
Great products and very knowledgable staff who helped me choose
30 May 2026
Reply from ProCook - Lewes
We're so glad you enjoyed our products and found our staff helpful!
Helpful staff
I wanted a non-stick frying pan, and the member of staff was very helpful in showing me all the possibilities. I have used the pan I chose and it is excellent.
30 May 2026
Reply from ProCook - Lewes
We're so glad our staff helped you find the perfect non-stick frying pan! We appreciate you letting us know you're happy with your choice.
Great service despite being short…
Great service despite being short staffed, one person when a sale is on, I felt very sorry for her, she was lovely,T
30 May 2026
Reply from ProCook - Lewes
We appreciate your kind words about our team member! We're glad they provided great service despite being busy. Thank you for your feedback.
Cook employers was extremely helpful…
Cook employers was extremely helpful and thorough in explaining the different qualities of the item. He have is alternative and helped us decide on the most suitable. Gave is a discount and an email guarantee. Very satisfied.
20 May 2026
Reply from ProCook - Lewes
We're so pleased to hear about your positive experience with our team member! It's wonderful that they were helpful and thorough in assisting you.
Helpful even though product I wanted…
Helpful even though product I wanted was not suitable for my needs.
12 May 2026
Reply from ProCook - Lewes
We're glad we could still assist you. Thank you for your feedback.
Found some great deals in store today
Found some great deals in store today. Always great quality items. Staff were helpful and friendly.
16 May 2026
Reply from ProCook - Lewes
We're so glad you found great deals and quality items! We appreciate you sharing your positive experience with our helpful staff.
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