ProCook - Mansfield Reviews 

Customer service has been excellent throughout

Quality products with friendly knowledgeable staff.

The member of staff was very helpful and friendly

Your staff member was so helpful which meant I saved time and I bought the right pan and teapot. I had the usual friendly reception, so I will be back!

The McArthurGlen shop has a wide selection of everything with good offers and the staff are very friendly. Renata was very pleasant and helped me to make my decision of purchasing stainless steel items which I am happy to say are very good products.

William was great in store and really helpful! Great customer service.

Very helpfull staff, lovely displays

Honest and polite staff helped guide us on purchasing our best set of kitchen knives .
Location Mansfield

Really good knowledgeable help from the in store assistant.

I was impressed by the quality of the knife set I purchased. The service provided by the sales assistant was professional and courteous.

The staff went above and beyond to find what I was looking for. All of my pro cook things are so far holding up really well (2+years) and it's a joy to cook with.

The young man serving was very helpful
Even to items of shelf for me and took them to the counter brilliant service

Very helpful and friendly staff and great choices.

We needed a new set of pots and pans. After a lot of searching and reading reviews we finally decided on a Pro Cook Professional 10 piece set. We know they are decent quality as we have used them extensively elsewhere. A visit to our nearest store at Mcarthur Glen, East Midlands followed. Here we were warmly greeted by a friendly person called Joanna. Big shout out to this lovely lady. She recalled my phone conversation with her the previous evening and was very helpful with the purchase - even as far as making an amendment to the items within the set to accomodate our requirements. We had missed an offer of £40 off but Joanna advised us that we could still get a discount by downloading the app, which amounted to the same money off. Wonderful service ! We cooked our first meal using the pans this evening and they appear to be just as good as the other set we have used. Would definitely recommend the pans and the shop at Mcarthur Glen East Midlands.

Great staff, fantastic shop layout and fabulous items to buy 👍🏻

A refreshing change to have a human serving you, not only that, a helpful and extremely knowledgeable person, patient, encouraging but not pushy. I went in to the shop, which I have to say was very well turned out and clean, not knowing exactly what I wanted, just an idea but I came out with exactly the right products. I wish I’d taken the lady’s name as she was so good at her job.

Great service from the staff at McArthur Glen. Good products at a great price.

I was looking for a new milk pan to replace my old one where the inner coating was peeling off. The member of staff who advised me was very informative and I now have a new pan that is stable on my gas hob and that looks smart. Thank you

They have a lot of nice items well displayed ,good quality , I think the staff could of been a bit more customer aware.

The products is good but I found after my first cook the mushroom then cleaned, I found the inside of pan has some spots, I’m not sure how to remove them.