We had a great experience at the ProCook Milton Keynes store. The staff were fantastic — very friendly, helpful and happy to guide us around the store and help us find exactly what we needed. As... See more
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See what reviewers are saying
Customer service was excellent and very friendly- took the time to run through all the options of the ranges pointing out pros and cons. Love my new Elite Forged Casserole dish. Doesn’t stick withou... See more
The staff was very attentive and helpful. I took advantage of the bank holiday discount and ended up with the 6 piece stainless steel set of pans , set of knives and a wok
Excellent service, guidance and help from the staff. Very professional. We bought a set of 3 x sharp knives for paring and slicing & a good durable non stick frying pan. Good value for money and long... See more
Company details
- #25 of 137 best companies in Kitchen supply shop
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company

- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 69 Silbury Arcade, Centre MK, MK9 3ES, Milton Keynes, United Kingdom
- 01908 027708
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Good old fashioned serve, good to see
Served promptly and politely. The item we wanted was in stock and its condition checked at the till.
We have used ProCook previously and will definite use them again.
The man who served use provided usage advice also.
Assistant
Assistant, very helpful I can’t remember his name, but it was in the Milton Keynes branch
Favourite cook shopAs always wonderful
As always wonderful, well trained staff and amazing products.
Very friendly and efficient service
Very friendly and efficient service. Items bought were good value.
Awesome staff
Awesome staff! The staff member I interacted with was awesome. Friendly and happy to help.
Great products helpful staff.
Great shopping experience
Lovely choice of products at realistic prices and very helpful staff
Helpful staff friendly
Helpful staff friendly
Well stocked shop love a shop as fed up of online shopping
May use AI-assist with repliesRead more
Lady in store helped me choose knives I…
Lady in store helped me choose knives I needed and let me try sample on vegetables to check I was happy with product. Very friendly and helpful.

Reply from ProCook - Milton Keynes
Great products, look to be excellent quality
I went to the Milton Keynes store, it was clean and tidy as you would expect, was laid out well. The staff were friendly, approachable but not pushy. Was a lovely relaxed store to browse and buy.
The products were excellent quality and a good range of stock.

Reply from ProCook - Milton Keynes
The Milton Keynes store is beautifully…
The Milton Keynes store is beautifully stocked for those who love to entertain and cook. The staff were helpful and pleasant. We will definitely shop there again.

Reply from ProCook - Milton Keynes
Great products and excellent customer…
Great products and excellent customer service thank you.

Reply from ProCook - Milton Keynes

Reply from ProCook - Milton Keynes
Excellent products at reasonable…
Excellent products at reasonable prices. Very friendly staff, fast efficient service.

Reply from ProCook - Milton Keynes
I like all the different things that is…
I like all the different things that is in the shop , and the attentive staff.

Reply from ProCook - Milton Keynes
Lovely shop and the staff were so…
Lovely shop and the staff were so helpful.
Particularly the chap that guided us through various saucepans….excellent manner, not pushy, great knowledge and witty!
Thanks so much

Reply from ProCook - Milton Keynes
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