ProCook - Milton Keynes Reviews 

587
TrustScore 5 out of 5

4.8

Unit 69 Silbury Arcade, Centre MK, MK9 3ES Milton Keynes, GB


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See what reviewers are saying

Rated 5 out of 5 stars

We had a great experience at the ProCook Milton Keynes store. The staff were fantastic — very friendly, helpful and happy to guide us around the store and help us find exactly what we needed. As... See more

Rated 5 out of 5 stars

Customer service was excellent and very friendly- took the time to run through all the options of the ranges pointing out pros and cons. Love my new Elite Forged Casserole dish. Doesn’t stick withou... See more

Rated 5 out of 5 stars

The staff was very attentive and helpful. I took advantage of the bank holiday discount and ended up with the 6 piece stainless steel set of pans , set of knives and a wok

Rated 5 out of 5 stars

Excellent service, guidance and help from the staff. Very professional. We bought a set of 3 x sharp knives for paring and slicing & a good durable non stick frying pan. Good value for money and long... See more


Company details

  1. #25 of 137 best companies in Kitchen supply shop

Written by the company

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Written by the company

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Contact info

  • Unit 69 Silbury Arcade, Centre MK, MK9 3ES, Milton Keynes, United Kingdom

  • 01908 027708

4.8

Excellent

TrustScore 5 out of 5

587 reviews

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4.8

All reviews

(587)

24,478 reviews in the last 12 months

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Rated 5 out of 5 stars

Lady in store helped me choose knives I…

Lady in store helped me choose knives I needed and let me try sample on vegetables to check I was happy with product. Very friendly and helpful.

1 June 2026
ProCook - Milton Keynes logo

Reply from ProCook - Milton Keynes

We're so glad our team helped you find the perfect knives and allowed you to try them. Thank you for your kind words!

Rated 5 out of 5 stars

Great products, look to be excellent quality

I went to the Milton Keynes store, it was clean and tidy as you would expect, was laid out well. The staff were friendly, approachable but not pushy. Was a lovely relaxed store to browse and buy.
The products were excellent quality and a good range of stock.

1 June 2026
ProCook - Milton Keynes logo

Reply from ProCook - Milton Keynes

We're so pleased you enjoyed your visit to our store! It's wonderful to hear you found it clean, well-laid out, and our staff friendly and approachable. We appreciate your kind words about our products and stock.

Rated 5 out of 5 stars

The Milton Keynes store is beautifully…

The Milton Keynes store is beautifully stocked for those who love to entertain and cook. The staff were helpful and pleasant. We will definitely shop there again.

30 May 2026
ProCook - Milton Keynes logo

Reply from ProCook - Milton Keynes

We're so happy to hear you enjoyed our Milton Keynes store and found our staff helpful and pleasant. We look forward to your next visit!

Rated 5 out of 5 stars

Excellent products at reasonable…

Excellent products at reasonable prices. Very friendly staff, fast efficient service.

23 May 2026
ProCook - Milton Keynes logo

Reply from ProCook - Milton Keynes

We're so glad you enjoyed our products, prices, and found our staff friendly and efficient! We appreciate your kind words.

Rated 5 out of 5 stars

Lovely shop and the staff were so…

Lovely shop and the staff were so helpful.
Particularly the chap that guided us through various saucepans….excellent manner, not pushy, great knowledge and witty!
Thanks so much

19 May 2026
ProCook - Milton Keynes logo

Reply from ProCook - Milton Keynes

We're so happy to hear you enjoyed our shop and found our staff helpful! We appreciate your kind words about their excellent manner and knowledge.

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