We had a great experience at the ProCook Milton Keynes store. The staff were fantastic — very friendly, helpful and happy to guide us around the store and help us find exactly what we needed. As... See more
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See what reviewers are saying
Customer service was excellent and very friendly- took the time to run through all the options of the ranges pointing out pros and cons. Love my new Elite Forged Casserole dish. Doesn’t stick withou... See more
Excellent service, guidance and help from the staff. Very professional. We bought a set of 3 x sharp knives for paring and slicing & a good durable non stick frying pan. Good value for money and long... See more
All the dealings we have had with the store in Milton Keynes has been brilliant. We are pleased that Procook exists as it was really upsetting when Lakeland shut as there was no dedicated shop for kit... See more
Company replied
Company details
- #25 of 136 best companies in Kitchen supply shop
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 69 Silbury Arcade, Centre MK, MK9 3ES, Milton Keynes, United Kingdom
- 01908 027708
4.8
Excellent
587 reviews
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Reply from ProCook - Milton Keynes
We appreciate your kind words about our team.
Excellent customer service
Purchased a knife block - great customer service. Very knowledgeable and helpful
7 May 2026
Reply from ProCook - Milton Keynes
We're so glad you found our customer service knowledgeable and helpful! We appreciate your feedback.
Reply from ProCook - Milton Keynes
We appreciate you letting us know our staff was knowledgeable and helpful; it means a lot to our team.
Reply from ProCook - Milton Keynes
We appreciate you taking the time to share your positive experience. We're so glad you found our shop well-staffed and attractive!
Reply from ProCook - Milton Keynes
We appreciate your positive feedback!
Rude staff
Walked in to purchase some stuff for our new house and it was completely empty, did not get acknowledged whatsoever or asked if we needed any help. 2 more customers walked in which both got greeted and asked if they needed help finding anything. Once we approached to pay we did not get the same treatment either
7 May 2026
Reply from ProCook - Milton Keynes
We are sorry to read this review and will pass this over to the store.
Really sharp
Really sharp! I bought on sale the set and was cheap . I never had befor simmilar knives.
3 May 2026
Reply from ProCook - Milton Keynes
We're glad to hear you're enjoying your new knives and found them to be such a great value!
Quick very friendly service
6 May 2026
Reply from ProCook - Milton Keynes
Thanks for your kind words! We are glad you enjoyed our service.
Went in to the store at the end of the…
Went in to the store at the end of the day. The gentleman who served us was very helpful and knew exactly what we wanted even though it wasn’t out on display.
5 May 2026
Reply from ProCook - Milton Keynes
We're so glad our team could assist you, even at the end of the day. We appreciate you sharing your positive experience!
It's always a pleasure shopping at…
It's always a pleasure shopping at ProCook. Excellent quality products at sensible prices and I always find the staff welcoming and helpful.
5 May 2026
Reply from ProCook - Milton Keynes
We're so happy to hear you always have a pleasant shopping experience with us! We appreciate your kind words about our products and staff.
Always happy with the quality of their…
Always happy with the quality of their products and service. Really bugged by the sticky label on the USB salt mill that I bought however. It’s no exaggeration to say that it took me 20minutes to remove it (specifically the glue). There really was no need for it to be like this, after all it was inside a box. Details such as this can make or break a purchase.
4 May 2026
Reply from ProCook - Milton Keynes
We appreciate your feedback on our products and service. We're sorry to hear about the sticky label issue with the USB salt mill. We'll review our labeling process to prevent this inconvenience in the future. Thanks for bringing this to our attention.
IGood product
I came into your shop and was helped by one of your assistants who was very helpful and courteous. I have purchased a paring knife which is very sharp and will definitely be back to buy more products.
3 May 2026
It was easy to buy and there was no…
It was easy to buy and there was no pressure from the very helpful staff
3 May 2026
Reply from ProCook - Milton Keynes
We're so glad you found buying easy and our staff helpful. Thank you for your kind words!
The Staff at Shop were great very…
The Staff at Shop were great very Helpgul and went above and beyond
27 April 2026
Reply from ProCook - Milton Keynes
We appreciate you sharing that our shop staff was helpful and went above and beyond for you. We're so happy to hear that!
I have been shopping online with…
I have been shopping online with ProCook since switching to an induction hob a number of years ago, so was excited when I saw a bricks & mortar store on a recent trip to Milton Keynes. The staff were friendly, helpful & knowledgeable. I'll most definitely be back.
21 April 2026
Reply from ProCook - Milton Keynes
We're happy to hear that you've been shopping with us for years and that you enjoyed visiting our store in Milton Keynes. It's great to know that you found our staff friendly, helpful, and knowledgeable, and we look forward to seeing you again.
The staff were very friendly and helpful
25 April 2026
Reply from ProCook - Milton Keynes
We appreciate you letting us know our staff was friendly and helpful; it means a lot to our team.
Reply from ProCook - Milton Keynes
We appreciate your positive feedback; we are so happy our guidance at the store was great!
very lovely staff
very lovely staff, she helped me get what I needed :D. Service was great as me and my dad felt as though we could ask for help whenever needed. The product itself is a herb grinder ? I think, my dad wanted it for his birthday and he is very happy, it matches our kitchen well and does the job.
18 April 2026
Reply from ProCook - Milton Keynes
We're happy to hear that our staff were so helpful and that you felt comfortable asking for assistance. It's great the herb grinder was a perfect birthday gift and matches your kitchen!
Reply from ProCook - Milton Keynes
We appreciate you sharing that our customer service was excellent and our staff was knowledgeable and convincing!
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