Customer service was excellent and very friendly- took the time to run through all the options of the ranges pointing out pros and cons. Love my new Elite Forged Casserole dish. Doesn’t stick withou... See more
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Excellent service, guidance and help from the staff. Very professional. We bought a set of 3 x sharp knives for paring and slicing & a good durable non stick frying pan. Good value for money and long... See more
All the dealings we have had with the store in Milton Keynes has been brilliant. We are pleased that Procook exists as it was really upsetting when Lakeland shut as there was no dedicated shop for kit... See more
Company replied
The sales guy helping us was knowledgeable and helpful. He also let us brouse without interruption. This shop has everything we were looking for and then some. We will be returning and do more shoppin... See more
Company details
- #25 of 136 best companies in Kitchen supply shop
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 69 Silbury Arcade, Centre MK, MK9 3ES, Milton Keynes, United Kingdom
- 01908 027708
4.8
Excellent
585 reviews
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Reply from ProCook - Milton Keynes
We appreciate you letting us know our staff was friendly and helpful; it means a lot to our team.
A very pleasant shopping experience
The staff that greeted us were friendly Knowledgeable and took time to offer advice on their products. There was no sales pressure but as we were in the market for new Kitchenware we came away with an item that we had wanted for some time. A very pleasant shopping experience
9 April 2026
Reply from ProCook - Milton Keynes
We appreciate your positive feedback! We are so happy you enjoyed our great stock, lovely service, and excellent value for money.
Helpful friendly staff
4 April 2026
Reply from ProCook - Milton Keynes
We appreciate you taking the time to leave us this wonderful review! We're so happy that you were pleased with the service.
Good choice of product I was looking…
Good choice of product I was looking for. Items laid out in price order lowest to highest which was a great idea. Staff helpful and courteous.
8 April 2026
Friendly staff member.
Friendly and helpful staff member. Knew what products the store stocked and was able to locate the item I wanted. Clean and tidy shop and stock displays were beautiful arranged.
8 April 2026
Reply from ProCook - Milton Keynes
We're so glad to hear that our staff member was helpful and knowledgeable and that you found our shop clean and well-organized. We appreciate you taking the time to leave us this great review!
Good service
7 April 2026
Reply from ProCook - Milton Keynes
We appreciate you taking the time to leave us this wonderful review! We're so happy that you were pleased with the service.
Great service, super quality products.
Very pleased with our visit to the shop,the assistant was very helpful and knowledgeable ensuring we were able to decide our best set of knives.
1 April 2026
Excellent service by the Guy And Lady…
Excellent service by the Guy And Lady working in your store on Tuesday
31 March 2026
Reply from ProCook - Milton Keynes
We're happy to hear that you received excellent service. We appreciate you taking the time to leave us this positive feedback.
Reply from ProCook - Milton Keynes
We appreciate you sharing that our service was friendly and that you liked our product's quality!
Incredibly friendly
Incredibly friendly, knowledeable staff.
Clean well presented clean shop.
19 March 2026
Reply from ProCook - Milton Keynes
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you enjoyed our shop and staff.
Very good shop and very friendly staff…
Very good shop and very friendly staff great selection of cookware loved it
28 March 2026
Reply from ProCook - Milton Keynes
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you enjoyed our shop and found our staff friendly.
Much of my experience has been very…
Much of my experience has been very good,but a mini processor proved awkward in trying to get the top off on first use. I had to return to the shop to get it working. An induction converter had an exceptionally sticky label which took three days of soaking and scrubbing to remove! Not ideal. Apart from those, very good.
28 March 2026
Reply from ProCook - Milton Keynes
We're glad you enjoyed your experience with our staff. We regret if you felt pressured during your visit. Thank you for your feedback.
The store had exactly what I wanted and…
The store had exactly what I wanted and the lady who served me was smiling and friendly
24 March 2026
Reply from ProCook - Milton Keynes
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you found what you wanted and liked our staff.
The assistant was knowledgeable…
The assistant was knowledgeable pleasant and helpful without being pushy.
19 March 2026
Reply from ProCook - Milton Keynes
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our assistant knowledgeable and helpful.
Reply from ProCook - Milton Keynes
We appreciate you letting us know our staff was helpful; it means a lot to our team that you had a positive experience.
Great store
Excellent knowledge of cookware and really helpful when answering my questions about products.
Have shopped here previously and always a great place for kitchen products and knowledgeable staff.
I’d rather shop in store
23 March 2026
Reply from ProCook - Milton Keynes
We're delighted you find our staff knowledgeable and helpful with our cookware. It's great to know you consider our store a great place for kitchen products and prefer shopping with us in person.
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