Beautiful shop, stunning displays and very knowledgeable and helpful staff. Bought some lovely knives but not used yet so cannot comment on them yet.
Location
Switch locationNotcutts Garden Centre Norwich, Daniels Road, NR4 6QP Norwich, GB
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See what reviewers are saying
Staff were knowledgeable about the products and took time to explain the differences across the range that we were interested in. They also asked about our cooking style and recommended products to s... See more
Company replied
Just went into store not intending to buy anything, was very impressed with the way stock is displayed, can see everything clearly. Colleagues were attentive and welcoming, even asked if we were inter... See more
Company replied
Lady in shop in Norwich Chapelfield store was very helpful, let me try the knifes for feel in hand and cut up some veg overall it was a very good experience and am really happy with knives I bought
Company replied
Company details
- #25 of 136 best companies in Kitchen supply shop
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Notcutts Garden Centre Norwich, Daniels Road, NR4 6QP, Norwich, United Kingdom
4.9
Excellent
552 reviews
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Excellent products for sale
Excellent products for sale, employees very helpful and informative.
4 March 2026
Reply from ProCook - Norwich
We appreciate you taking the time to leave us this great review! We're so happy to hear you enjoyed our excellent products and helpful employees.
Just went into store not intending to…
Just went into store not intending to buy anything, was very impressed with the way stock is displayed, can see everything clearly. Colleagues were attentive and welcoming, even asked if we were interested in the 3 for £10 offer .we did purchase a 12 egg holder . Would recommend and would definitely shop there again. This was in chapel field gardens shopping centre Norwich
2 March 2026
Reply from ProCook - Norwich
We're happy to hear that you were impressed with our store's layout and found our team attentive. We appreciate you noticing the 3 for £10 offer and purchasing the egg holder. Thank you for your recommendation; we look forward to welcoming you back!
Amazing all round
Great service, amazing products and price and the next day delivery is great. Would buy again!
2 March 2026
Reply from ProCook - Norwich
We're happy to hear that you enjoyed our amazing products, prices, and next-day delivery service. We appreciate you saying you would buy again!
Assistant was very helpful in helping…
Assistant was very helpful in helping me choose which pan would suit my needs.
1 March 2026
Reply from ProCook - Norwich
We appreciate you sharing your experience! We're so happy to hear that our assistant was helpful in choosing a pan that suits your needs.
Staff members were very welcoming…
Staff members were very welcoming without being overbearing. When I asked for something the lady knew exactly what I was after and took me to where the item was
24 February 2026
Reply from ProCook - Norwich
We're happy to hear that our staff were welcoming without being overbearing. We appreciate that our team member knew exactly what you were after and took you to the item.
Terrific store and Terrific service!
26 February 2026
Reply from ProCook - Norwich
We appreciate you taking the time to leave us this great review! We're so happy you liked our store and service.
Very helpful and knowledgeable staff
22 February 2026
Reply from ProCook - Norwich
We appreciate you letting us know our staff was knowledgeable and helpful! We are so happy to hear it.
Reply from ProCook - Norwich
We appreciate your positive feedback! We are so happy to hear you enjoyed our shop and found exceptional value with our customer service.
Sheree
The lady who served us was friendly and doubled check to find me the knife I wanted as there was no card photo of the one we wanted but she went through the draws and found us one
13 February 2026
Reply from ProCook - Norwich
We're happy to hear that the service was friendly and helpful! We appreciate that our team member went the extra mile to find the exact knife you wanted. Thank you for your positive feedback!
Once again a very pleasant experience.
Once again a very pleasant experience.
Staff friendly & very helpful.
16 February 2026
Reply from ProCook - Norwich
We appreciate you taking the time to leave us this great review! We're so happy to hear that our staff was friendly and helpful.
Top quality
the staff in this store gave me information on the product that, if I had not known, purchased the wrong set of pans. I have an induction hob, she steered me to the right selection and gave advise which was constructive. I always purchase from here, and I have never been let down
12 February 2026
Reply from ProCook - Norwich
We're happy to hear that our staff provided you with helpful information and constructive advice, guiding you to the correct product for your induction hob. We appreciate your continued patronage and are glad we've consistently met your expectations.
The product itself was good
The product itself was good. I was dissapointed in the fact it was delivered not in a presentation box but in a normal cardboard box as this was for a wedding present I felt let down It was not the shops fault as they did not have one in stock and I had to order off line and that is how they came.
2 February 2026
Reply from ProCook - Norwich
We appreciate your feedback and are glad the product met your expectations. We regret that the packaging was not suitable for a wedding present due to the online order's standard packaging. We'll review this to see how we can improve.
Excellent staff
Excellent staff, helped me find the item I was looking for quickly. Clean store and wonderful customer service.
9 February 2026
Reply from ProCook - Norwich
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that our staff helped you find what you were looking for quickly and that you enjoyed our customer service.
The man who served us in Norwich store …
The man who served us in Norwich store was extremely helpful and we are really pleased with all the products will definitely return to the store
11 February 2026
Reply from ProCook - Norwich
We're happy to hear that the service in our Norwich store was extremely helpful. We're so pleased you are happy with your purchases and will return to our store.
Really helpful staff and lots of choice
9 February 2026
Excellent
Excellent, staff in Norwich extremely helpful, knowledgeable and quite funny too!
7 February 2026
The staff were very helpful and…
The staff were very helpful and friendly. Also their was a good selection of choices.
31 January 2026
Reply from ProCook - Norwich
We're happy to hear that our helpful staff and the selection of choices available made for a positive experience. Thank you for your kind feedback!
Bought some glass dishes useful for…
Bought some glass dishes useful for making lasagna in. Good idea. Have a guarantee as well
24 January 2026
Reply from ProCook - Norwich
We're happy to hear that you find our glass dishes useful for making lasagna. It's great that they come with a guarantee for your peace of mind. Thanks!
Very helpful
Very helpful, knowledgeable sales assistant. Well stocked store. A delight to visit
20 January 2026
Reply from ProCook - Norwich
We appreciate your positive feedback! We are so glad to hear that you found our sales assistant helpful and the store well-stocked.
Reply from ProCook - Norwich
We appreciate you taking the time to leave us this great review! We are so happy to hear our staff was good, knowledgeable, helpful, and friendly.
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