Beautiful shop, stunning displays and very knowledgeable and helpful staff. Bought some lovely knives but not used yet so cannot comment on them yet.
Location
Switch locationNotcutts Garden Centre Norwich, Daniels Road, NR4 6QP Norwich, GB
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See what reviewers are saying
Staff were knowledgeable about the products and took time to explain the differences across the range that we were interested in. They also asked about our cooking style and recommended products to s... See more
Company replied
Just went into store not intending to buy anything, was very impressed with the way stock is displayed, can see everything clearly. Colleagues were attentive and welcoming, even asked if we were inter... See more
Company replied
Lady in shop in Norwich Chapelfield store was very helpful, let me try the knifes for feel in hand and cut up some veg overall it was a very good experience and am really happy with knives I bought
Company replied
Company details
- #26 of 137 best companies in Kitchen supply shop
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Notcutts Garden Centre Norwich, Daniels Road, NR4 6QP, Norwich, United Kingdom
4.9
Excellent
550 reviews
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Nice to go in the shop without being…
Nice to go in the shop without being pestered,
the ladies at the till were very polite.The shop was in chantry place.
21 April 2026
Experience this shop for yourself !!Beautifully laid out shop
Beautifully laid out shop, all products wonderfully displayed and affordable prices.
Friendly staff with lots of time to give the customers,very helpful and knowledgeable, we had an excellent shopping experience
23 April 2026
Reply from ProCook - Norwich
We're so glad you enjoyed your shopping experience! It's great to hear that you appreciated our beautifully laid out shop, wonderfully displayed products, and affordable prices. We appreciate your kind words about our friendly, helpful, and knowledgeable staff.
Nice shop and staff felt welcoming
8 April 2026
Reply from ProCook - Norwich
We appreciate you sharing that our shop was nice and our staff felt welcoming!
Service was great
Service was great, he remembers shoppers on their return.
Positive experience.
1 April 2026
Reply from ProCook - Norwich
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you had a positive experience with our service.
Reply from ProCook - Norwich
We appreciate your positive feedback; we are so happy our shop assistance was helpful!
Good choice of products,helpful staff
27 March 2026
Reply from ProCook - Norwich
We appreciate you sharing that our staff was helpful and we have a good choice of products; it means a lot to our team!
Great quality and competative pricing
When l looking for cookware such as saucepans I always look in a number of different shop comparing brands and prices, but now we have a ProCook shop in Norwich, that is where I always end up. The quality and pricing is hard to beat. There are plenty of choices on colour and sizes so easy to find something to suit all tastes. Very satisfied with all my purchases.
26 March 2026
Reply from ProCook - Norwich
We're happy to hear that our Norwich shop has become your go-to for cookware! It's great to know you appreciate the quality, pricing, and variety we offer. Thank you for sharing your satisfaction with your purchases.
The shop is now in Chapel field
The shop is now in Chapel field, which is a great location, and the shop is really big and open planned. Unfortunately, I was not able to easily find the chopping board. I was looking for. I went around the shop and then finally, as I was going to leave. I found it in one corner at the entrance. The sign posting in the shop could be better.
24 March 2026
Reply from ProCook - Norwich
We appreciate your feedback regarding our new location. We're sorry you had difficulty locating the chopping board and that our signposting needs improvement. We will review this to improve the shopping experience.
Reply from ProCook - Norwich
We're happy to hear that you find our equipment professional and that you are enjoying the pan you purchased. Thanks for your feedback.
All good
All good, customer service excellent and replacement product delivered within two days.
15 March 2026
Reply from ProCook - Norwich
We're happy to hear that you had an excellent customer service experience! We appreciate your positive feedback and are glad the replacement arrived quickly.
The person that I had dealings with…typified what good customer service is about.
The person that I had dealings with knew the product that I was interested in and communicated well.
Professional.
4 March 2026
Reply from ProCook - Norwich
We appreciate your positive feedback; we are so happy you enjoyed the excellent pan and found our assistant helpful!
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