Beautiful shop, stunning displays and very knowledgeable and helpful staff. Bought some lovely knives but not used yet so cannot comment on them yet.
Location
Switch locationNotcutts Garden Centre Norwich, Daniels Road, NR4 6QP Norwich, GB
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See what reviewers are saying
Staff were knowledgeable about the products and took time to explain the differences across the range that we were interested in. They also asked about our cooking style and recommended products to s... See more
Company replied
Just went into store not intending to buy anything, was very impressed with the way stock is displayed, can see everything clearly. Colleagues were attentive and welcoming, even asked if we were inter... See more
Company replied
Lady in shop in Norwich Chapelfield store was very helpful, let me try the knifes for feel in hand and cut up some veg overall it was a very good experience and am really happy with knives I bought
Company replied
Company details
- #26 of 137 best companies in Kitchen supply shop
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Notcutts Garden Centre Norwich, Daniels Road, NR4 6QP, Norwich, United Kingdom
4.9
Excellent
550 reviews
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Reply from ProCook - Norwich
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Great service
Great service, was going to buy separately as couldn’t see a set but sale associate said there was a set which worked out better value. She was very helpful, happy and polite.
Pro cook store in Norwich, chantry place
13 October 2025
Reply from ProCook - Norwich
We're glad you enjoyed your experience in our Norwich store. It's great to hear that our sales associate was helpful and that you found better value with the set. Thank you for your positive feedback!
Great service!
12 October 2025
Reply from ProCook - Norwich
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Staff friendly and helpful
Staff friendly and helpful, good range of kitchen equipment and found exactly what I wanted!
12 October 2025
Reply from ProCook - Norwich
We're so happy to hear that you found our staff friendly and helpful! We're glad you discovered exactly what you wanted from our good range of equipment.
I have not visited a ProCook shop…
I have not visited a ProCook shop before. Super chap helped me choose a product (steamer basket). He was very knowledgable and patient with my endless questions. Left with my new steamer and an eye on a kettle for an Induction Hob. Great store and will use again.
10 October 2025
Reply from ProCook - Norwich
We're glad you enjoyed your first visit to our shop and found our colleague helpful. We appreciate you mentioning their knowledge and patience while assisting you with your purchase. We hope you enjoy your new steamer, and we look forward to seeing you again when you're ready for a kettle!
Great shop with massive choices and the…
Great shop with massive choices and the young lady who helped us was extremely knowledgeable and helpful will definitely shop therr again
9 October 2025
Reply from ProCook - Norwich
We're glad you enjoyed your experience and found our selection massive. We appreciate your kind words regarding our team member's knowledge and helpfulness. We look forward to your next visit!
It works perfectly and is excellent…
It works perfectly and is excellent value for what it cost.
10 October 2025
Reply from ProCook - Norwich
We're happy to hear that our product works perfectly for you and that you consider it an excellent value. Thank you for your positive feedback!
Great quality products
Had a lovely young woman help me with my purchases. I bought some silicone utensils and a timer shaped like an egg . I am pleased with the quality of all the products which I bought .
29 September 2025
Reply from ProCook - Norwich
We're so glad a team member provided excellent assistance with your purchase! It's great to hear you're pleased with the quality of the utensils and timer. Thank you for your positive feedback!
Reply from ProCook - Norwich
We appreciate your positive feedback regarding our great customer service and products; we are so happy you enjoyed them!
Baking trays …
A very positive experience I purchased the items I wanted and received valuable advice about another item which I was unsure about but did buy upon this advice
Lovely store well displayed with informative staff
27 September 2025
Reply from ProCook - Norwich
We're delighted you had a positive experience and purchased the items you wanted. It's great to know our informative staff gave valuable advice that helped with your purchase. We appreciate your feedback!
Knowledgeable and helpful staff
26 September 2025
Reply from ProCook - Norwich
We appreciate you letting us know our staff was helpful and knowledgeable. We are so happy to hear it!
Helpful staff.The member of staff who served me…
The member of staff who served me wrapped a potentially breakable item very securely so I was able to carry it home safely. This was in the Norwich branch which was in St. Stephen’s Street which is not in your list of locations which needs to be updated.
29 September 2025
Reply from ProCook - Norwich
We're glad to hear that our staff member ensured your item was safely wrapped for transport. Thank you for letting us know about the outdated location information; we'll update our list.
In store
In store, young lady that served us was very helpful prior to visiting the till and then very pleasant during.
27 September 2025
Reply from ProCook - Norwich
We're happy to hear that you found our team member helpful and pleasant! Thank you for sharing your positive experience with us; we appreciate your feedback.
Reply from ProCook - Norwich
We appreciate your feedback! We are so happy our staff was welcoming to you, and we thank you for letting us know.
I found the service friendly
I found the service friendly, quick and efficient, exactly what I needed it to be at the end of the day.
I found the kettle I wanted and have now used it for a couple of days. It looks good and though it is not the most quiet of kettles, it does the job and pretty quickly too.
23 September 2025
Reply from ProCook - Norwich
We appreciate you taking the time to share your thoughts. We're happy to hear that you found our service friendly, quick, and efficient. It's great to know you found the kettle you wanted and are pleased with its performance!
Loved the lay out of the shop and had…
Loved the lay out of the shop and had so many good offers on. The shop assistant was great - showed an interest in helping us and then left us alone to look further and answered all our questions - very knowledgeable and helpful!
Also the location on this review says it’s still at Notcutts but it’s moved to Norwich City Centre which is where I went.
23 September 2025
Reply from ProCook - Norwich
We're happy to hear that you loved the shop's layout and offers. It's great to know the shop assistant was so helpful and knowledgeable! We appreciate you letting us know about the location information and will get this updated. Thanks for your positive feedback!
Reply from ProCook - Norwich
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Reply from ProCook - Norwich
We appreciate you taking the time to leave us this great review! We're so happy you liked our shop and found our staff helpful.
Reply from ProCook - Norwich
We appreciate you letting us know that our staff was helpful to you. Thank you for your positive feedback; we are so happy!
Reply from ProCook - Norwich
We appreciate your positive feedback regarding our efficient staff and in-store product; we are so happy you were able to find what you needed!
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