Beautiful and pristine quality for the best price in UK! I don’t think there is any other competitor offering this quality in such prices. My always go to for kitchen shopping! They even give 25 YEAR... See more
Location
Switch locationUnit 10.1.7 Icon Outlet The O2, Peninsula Square, SE10 0DX Greenwich Peninsula, GB
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See what reviewers are saying
I’ve visited the outlet shop in O2, and I was surprised with quite good selection. I bought two cups for cappuccino as I intended and also left with some extra things as I could not resist. The staff... See more
The staff member who helped me was very knowledgeable about all products and also held our bags till later in the day as they were heavy.
The staff and manager here yesterday were fantastic - helped my friend ordering pots for her new kitchen. Nothing was too much trouble and the gentleman went above and beyond by sourcing stock from ot... See more
Company replied
Company details
- #24 of 136 best companies in Kitchen supply shop
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 10.1.7 Icon Outlet The O2, Peninsula Square, SE10 0DX, Greenwich Peninsula, United Kingdom
4.8
Excellent
420 reviews
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Excellent products, affordable price, and good value
I am very impressed with the quality of the items. They offer great performance for the price, making them a perfect choice for anyone looking for value without breaking the bank.
1 April 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from ProCook - O2 Icon
We appreciate you letting us know our assistant was helpful; we are so happy you had a positive experience with our team.
Reply from ProCook - O2 Icon
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear you had a good experience and helpful service.
Staff were polite and respectful and…
Staff were polite and respectful and products are excellent
29 March 2026
The member off staff was welcoming nit…
The member off staff was welcoming nit over bearing and he knew his products again not in a way to intimidate you very polite helpful and respectful
27 March 2026
Perfect on the service
24 March 2026
Reply from ProCook - O2 Icon
We appreciate you taking the time to share your positive experience, and we are so happy to hear you were satisfied with our service.
Value
Helpful, friendly staff. Lots of discounted prices and deals. Really live my new plates
23 March 2026
Reply from ProCook - O2 Icon
We appreciate you taking the time to leave us this great review! We're so happy to hear that you were satisfied with our staff, prices, and plates.
Reply from ProCook - O2 Icon
We're glad you appreciate the quality and will buy more. Thank you for your positive feedback; it means a lot to us!
I like to thanks the salesman I forgot…
I like to thanks the salesman I forgot the name
for impressing me about their such a useful product
18 March 2026
Reply from ProCook - O2 Icon
We appreciate you taking the time to leave us this great review! We're so happy to hear that you were impressed with our product and service.
Procook products are very good in…
Procook products are very good in quality, staff members are very helpful. I would always choose Procook.
21 March 2026
Reply from ProCook - O2 Icon
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you find our products high quality and our staff helpful.
Great range of cookware with good…
Great range of cookware with good quality products. Courteous staff.
15 March 2026
Reply from ProCook - O2 Icon
We appreciate you taking the time to leave us this great review! We're so happy you enjoyed our cookware and courteous staff.
Reply from ProCook - O2 Icon
We appreciate your positive feedback regarding our great customer service and products; we are so happy you are pleased!
Had exactly what I wanted
5 March 2026
Reply from ProCook - O2 Icon
We're happy you found exactly what you wanted. Thank you for your positive feedback; we truly appreciate it.
Staff in the 02 shop were very helpful 😊
23 February 2026
Reply from ProCook - O2 Icon
We appreciate you letting us know our staff was very helpful; it means a lot to our team, and we are so happy to hear it.
Great staff.
21 February 2026
Reply from ProCook - O2 Icon
We're glad you enjoyed your experience; we appreciate your positive feedback and thank you for sharing.
Did not go in to buy Put come out with something
The shop was nice and peaceful so I when in to have a look around.
And I made a purchase the staff was nice and helpful.😊
24 February 2026
Reply from ProCook - O2 Icon
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our shop nice and peaceful and that our staff was helpful.
Shop at procook…
Always very friendly staff and they take the time with you, never rush you or pressure you to buy things
20 February 2026
Reply from ProCook - O2 Icon
We appreciate you taking the time to leave us this great review! We're so happy to hear that you find our staff friendly and that they take their time with you.
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