Beautiful and pristine quality for the best price in UK! I don’t think there is any other competitor offering this quality in such prices. My always go to for kitchen shopping! They even give 25 YEAR... See more
Location
Switch locationUnit 10.1.7 Icon Outlet The O2, Peninsula Square, SE10 0DX Greenwich Peninsula, GB
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See what reviewers are saying
I’ve visited the outlet shop in O2, and I was surprised with quite good selection. I bought two cups for cappuccino as I intended and also left with some extra things as I could not resist. The staff... See more
The staff member who helped me was very knowledgeable about all products and also held our bags till later in the day as they were heavy.
The staff and manager here yesterday were fantastic - helped my friend ordering pots for her new kitchen. Nothing was too much trouble and the gentleman went above and beyond by sourcing stock from ot... See more
Company replied
Company details
- #24 of 136 best companies in Kitchen supply shop
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 10.1.7 Icon Outlet The O2, Peninsula Square, SE10 0DX, Greenwich Peninsula, United Kingdom
4.8
Excellent
419 reviews
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Thank you for your response
Thank you for your response. However, I would like to clarify that no one has been in touch with me, nor has anyone assisted me regarding this matter.
I’m unsure why it states that an advisor has contacted me, as this is not the case. I would appreciate it if you could look into this further and ensure that someone reaches out to me as soon as possible to properly address my concern.
I look forward to your prompt response.
16 February 2026
Unprompted review
Reply from ProCook - O2 Icon
Thank you for your review, in order for us to look into this further please can you provide the requested details.
Super helpful staff
Super helpful staff - thank you for helping us find exactly what we came in for: a new crepe pan for Pancake Day! My granddaughter spotted a mini frying pan too, which has had lots of use since. Great pans, great staff and a discount too!
18 February 2026
Reply from ProCook - O2 Icon
We're delighted our staff helped you find the perfect crepe pan for Pancake Day! It's wonderful your granddaughter enjoys her mini frying pan. We appreciate your kind words about our staff and pans!
The item was a gift for my son
The item was a gift for my son. He seems happy with it
17 February 2026
Reply from ProCook - O2 Icon
We're happy to hear your son is pleased with his gift! Thank you for sharing this positive feedback with us; we appreciate it.
Experienced team Great service!
Experienced team Great service!
The team here helped me with getting a new set of induction friendly pans, and advised on how to take care of them too. Really knowledge and offered up the services such as free home delivery that I could take advantage of. Great quality equipment too!
14 February 2026
Reply from ProCook - O2 Icon
We're happy to hear our team provided great service in helping you select your induction-friendly pans and advising on their care. We appreciate that they offered services such as free home delivery and that you find our equipment great quality!
Staff were attentive and friendly
15 February 2026
Reply from ProCook - O2 Icon
We appreciate you letting us know our staff was attentive and friendly; it means a lot to our team.
Reply from ProCook - O2 Icon
We appreciate your kind words! We are so glad that our knowledge and help were beneficial to you. Thank you for your feedback.
Great selection of products
Great selection of products, excellent and very quick and professional service given.
18 February 2026
Reply from ProCook - O2 Icon
We appreciate you sharing your thoughts! We are so happy to hear that you liked our great selection of products and received quick, professional service.
Great store for kitchen supplies!
Awesome selection of kitchen supplies, great quality, and affordable prices. The store was very clean and well organized. The sales associate was very helpful and knowledgeable as well.
12 February 2026
Really great service all three guys in…
Really great service all three guys in the shop were really well spoken really helpful I asked questions to do with material of the baking trays and knife I was buying and they had all the answers my first experience shopping there will definitely be going back again
16 February 2026
Reply from ProCook - O2 Icon
We're happy to hear that you found our team helpful and well-informed! We appreciate you taking the time to share your positive experience and are glad that you plan to return.
Very helpful staff and an excellent…
Very helpful staff and an excellent variety of stock
7 February 2026
A must have knife cover
I purchased a knife cover for my new very sharp knife which is excellent and a must have as it safeguards the knife from getting damaged would definitely recommend this product
3 February 2026
ProCook
Great product as described and at a great Item, fantastic seller. A credit to ProCook. Highly recommended.
29 January 2026
Staff is really helpful and polite
Staff is really helpful and polite, giving me a nice shopping experience.
4 February 2026
Friendly staff
I wanted to buy a hand blender, saw the one I wanted in Pro Cook. There isn’t a branch near to me. I went to the shop in the 02 complex. The staff member who served me (I didn’t get his name) was friendly and attentive. A pleasant experience.
4 February 2026
Very good quality at a reasonable price
26 January 2026
Amazing knife with a high quality and…
Amazing knife with a high quality and affordable price.
25 January 2026
Reply from ProCook - O2 Icon
We appreciate your positive feedback. We are so happy to hear that you find our amazing knife to be high quality and affordable.
Great Customer Care
The staff at the O2 were very friendly and helpful. Taking time to answer my questions. This helped me to find the right piece of equipment to suitable for my needs.
19 January 2026
Reply from ProCook - O2 Icon
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that our staff were friendly and helpful in answering your questions and finding the right equipment for you.
Reply from ProCook - O2 Icon
We appreciate your positive feedback! We are so happy to hear you enjoyed our customer service and your new dishes.
Space and organisation of shop
17 January 2026
Reply from ProCook - O2 Icon
We're glad you appreciated our shop's space and organization. Thank you for your positive feedback; we value it greatly.
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