Great shop experience! Donna helped hugely in choosing the right item for us, which turned out to fit our needs perfectly. Her knowledge and enthusiasm was awesome. Experience tempered only by the r... See more
Location
Switch locationĐường Sư Vạn Hạnh 34, unit 32Drake Shopping Centre, PL1 1EA Plymouth, GB
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See what reviewers are saying
We visited the shop in Plymouth to purchase knives. The assistant was informative and extremely helpful offerung aeveral rangea of knives enabling me to make a choice to suit me. I am very happy with... See more
Helpful staff reasonable price for quality of goods being sold. Good range of products store clean tidy and easy to navigate.
Staff are really knowledgeable about the range of products and are able to give really good advice about which are the best products to purchase ... even going as far to do their own research about ho... See more
Company details
- #24 of 137 best companies in Kitchen supply shop
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Đường Sư Vạn Hạnh 34, unit 32Drake Shopping Centre, PL1 1EA, Plymouth, United Kingdom
- 01752 270724
4.9
Excellent
401 reviews
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excellent service and help
12 March 2026
Very informative & helpful staff
12 March 2026
Friendly and helpful staff
I found the staff friendly and well informed with useful advice and helpful tips. The range of products is good and the quality seems excellent
11 March 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Lovely lady served me told me about a…
Lovely lady served me told me about a special buy that could have saved me some money on what I was buying unfortunately already had another salt and pepper grinder at home
10 March 2026
Reply from ProCook - Plymouth
We're glad you enjoyed your experience and that our team member was helpful. We appreciate you bringing the special offer to our attention, even though you couldn't use it this time. Thank you for your positive feedback!
Friendly helpful staff
6 March 2026
Really friendly helpful staff in the…
Really friendly helpful staff in the new Plymouth store
28 February 2026
The whole feel within the store was…
The whole feel within the store was welcoming . Both members of the staff were happy and obliging
15 February 2026
Reply from ProCook - Plymouth
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you found the store welcoming and the staff happy and obliging.
Reply from ProCook - Plymouth
We appreciate you letting us know about the excellent service; it means a lot to our team that you are happy.
Fantastic experience Instore
Fantastic experience Instore. Staff were highly knowledgeable and helped with decision making. Very good experience and will definitely recommend and shop again.
1 March 2026
Reply from ProCook - Plymouth
We're happy to hear you had a fantastic in-store experience! It's great to know our knowledgeable staff helped with your decisions. We appreciate your recommendation and look forward to seeing you again.
Strongly made with quality materials.
4 March 2026
Reply from ProCook - Plymouth
We appreciate your positive feedback regarding the robust construction and quality materials; we are so happy!
Excellent shop
Excellent shop. Superb service and knowledge of products by staff. Full range of cookware and tableware.
1 March 2026
Reply from ProCook - Plymouth
We appreciate your feedback! We're so happy to hear you enjoyed our shop, the team's product knowledge, and our range of cookware and tableware.
Reply from ProCook - Plymouth
We appreciate you taking the time to leave us this great review! We're so happy to hear our staff was friendly and helpful to you.
Reply from ProCook - Plymouth
We appreciate your positive feedback. We are so happy that you found our staff helpful and friendly and got a good deal during our sale.
Reply from ProCook - Plymouth
We appreciate your positive feedback regarding our good quality items and pleasant staff; we are so happy you enjoyed them!
Reply from ProCook - Plymouth
We appreciate you letting us know our staff was polite and helpful; it means a lot to our team.
Lots of temptations
Beautifully laid out shop with lots to entice. Found the pan I wanted quickly. Staff were pleasant and engaging.
28 February 2026
Reply from ProCook - Plymouth
We appreciate you taking the time to leave us this great review! We're so happy to hear that you liked our shop's layout and found our staff pleasant and engaging!
Excellent experience
One particular staff member was excellent in her knowledge of the product i was buying and the other staff members were very chatty and very helpful and made the entire experience very special and I will definitely be shopping there again.
28 February 2026
Reply from ProCook - Plymouth
We're happy to hear that the staff were knowledgeable and helpful! It's great to know they made your experience special. We appreciate your positive feedback and look forward to your next visit!
Helpful
Lady in shop very helpful let us know the latest deals. Plus allowed us to leave goods we bought with her why we did the rest of our shopping
27 February 2026
Reply from ProCook - Plymouth
We're so happy to hear that our staff was very helpful and let you know about the latest deals. We appreciate that we could assist you while you finished shopping!
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