We wanted a new bread knife, specifically for sourdough bread. The lady who assisted us, I think her name was Donna, was so knowledgeable and helpful. She showed us three different options at differen... See more
Location
Switch locationĐường Sư Vạn Hạnh 34, unit 32Drake Shopping Centre, PL1 1EA Plymouth, GB
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See what reviewers are saying
Always a great experience in a Pro Cook shop... helpful staff, demos if needed and well-laid out displays. Staff pointed out that I could buy two cutlery sets at a very large discount, which was idea... See more
Popped in the shop to see the saucepans I was interested in after receiving an email with 20% off. I assumed it was an online discount and after mentioning the discount I was informed it applied in sh... See more
Company replied
Great shop experience! Donna helped hugely in choosing the right item for us, which turned out to fit our needs perfectly. Her knowledge and enthusiasm was awesome. Experience tempered only by the r... See more
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Đường Sư Vạn Hạnh 34, unit 32Drake Shopping Centre, PL1 1EA, Plymouth, United Kingdom
- 01752 270724
4.9
Excellent
436 reviews
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Lovely shop to walk around and browse…
Lovely shop to walk around and browse with affordable items. Love ours. Thank you
2 May 2026
Great seal and they stack!
Great product at a great price. They have a strong seal that comes with a 1 year guarantee and I love that they stack easily. Great space-saver!
25 April 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
The assistant was extremely helpful.
The assistant was extremely helpful.
The product met my requirement.
28 April 2026
Reply from ProCook - Plymouth
We're happy the assistant was helpful, and the product met your needs. Thank you for your positive feedback; we appreciate it very much.
Staff were extremely helpful and gave…
Staff were extremely helpful and gave good advice on what we needed, not just trying to sell the most expensive product
21 April 2026
Reply from ProCook - Plymouth
We appreciate you sharing your experience! We're so happy to hear that our staff was helpful and gave good advice, not just focusing on the most expensive product.
The staff really know their productsct and…
The staff really know their product and this is the second time I've bought kitchen knives. It's great to be able to try one to see how it feels and they patently also have protocols to ensure it is all done safely. Regarding the knives, very good indeed.
19 April 2026
Staff where welcoming but not intrusive…
Staff where welcoming but not intrusive well educated on the items on offer really helpful with our purchase
14 April 2026
Very helpful
The staff are very helpful and that you can mix and match the knives and knives blocks
17 April 2026
Ok i thought very good but ok
17 April 2026
Reply from ProCook - Plymouth
We appreciate your feedback and will look into your experience to see where we can improve our service.
Excellent visit to Plymouth store
Excellent visit to Plymouth store. Very helpful member of staff. Clear explanation of options
16 April 2026
Value with a smile
Always find Pro Cook items excellent value. The team in Plymouth are delightfully pleasant and couldn't be more helpful.
15 April 2026
Great products and friendly helpful…
Great products and friendly helpful staff once I’d got their attention.
10 April 2026
Reply from ProCook - Plymouth
We appreciate your feedback and are happy you like our products. We will work to ensure our helpful staff is more readily available.
Helpful and knowledgeable staff and a…
Helpful and knowledgeable staff and a great range of quality products
14 April 2026
Reply from ProCook - Plymouth
We appreciate you sharing that our staff was helpful and knowledgeable, and that you liked our great range of quality products!
Great service
Great service. Assistant went out of her way to go and look for the plates that had recently been put in the back because of the new display. Love my plates.
12 April 2026
good service and informed me of what i…
good service and informed me of what i was receiving
7 April 2026
Reply from ProCook - Plymouth
We appreciate you taking the time to share your positive experience with our good service and informative team.
ProCook Plymouth
This store has everything a home cook could ever want. Well presented with lovely colour options across the ranges, Well priced, good quality cooking and bakeware. The staff were a delight as well!
11 April 2026
Reply from ProCook - Plymouth
We're delighted to hear that our store has everything a home cook could ever want. It's great to know you found lovely color options, good quality cooking and bakeware, and that our staff were a delight.
The staff were lovely and extremely…
The staff were lovely and extremely helpful. There was a huge variety of quality goods available to choose from.
1 April 2026
Reply from ProCook - Plymouth
We appreciate you letting us know our Plymouth staff are excellent! We are so happy to hear about the positive feedback.
Reply from ProCook - Plymouth
We appreciate you taking the time to leave us this great review! We're so happy to hear our staff was nice and careful with your crockery.
Just a really nice shop that feelings…
Just a really nice shop that feelings inviting and was pleased to return to purchase another brilliant Echo pan .
4 April 2026
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