ProCook - Plymouth Reviews 

397
TrustScore 5 out of 5

4.9

Đường Sư Vạn Hạnh 34, unit 32Drake Shopping Centre, PL1 1EA Plymouth, GB


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See what reviewers are saying

Rated 4 out of 5 stars

I needed to replace a work top protector & was particularly impressed with the price & quality of my 'granite' pattern replacement. I also bought orange & lemon juicers for my daughter & she was very... See more

Rated 5 out of 5 stars

We visited the shop in Plymouth to purchase knives. The assistant was informative and extremely helpful offerung aeveral rangea of knives enabling me to make a choice to suit me. I am very happy with... See more

Rated 5 out of 5 stars

Very friendly staff and helpful. A nice warm welcome when arrived. Sorted my problem without any questions. The knives are top quality. Thank you. Will definitely shop at Pro Cook in the future.

Rated 5 out of 5 stars

Staff are really knowledgeable about the range of products and are able to give really good advice about which are the best products to purchase ... even going as far to do their own research about ho... See more


Company details

  1. #25 of 137 best companies in Kitchen supply shop

Written by the company

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Written by the company

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Contact info

  • Đường Sư Vạn Hạnh 34, unit 32Drake Shopping Centre, PL1 1EA, Plymouth, United Kingdom

  • 01752 270724

4.9

Excellent

TrustScore 5 out of 5

397 reviews

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4.9

All reviews

(397)

24,917 reviews in the last 12 months

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Rated 4 out of 5 stars

Unfortunately one of the pans bought…

Unfortunately one of the pans bought was the wrong one, simple error by the staff as the pans were boxed, now have to make another trip to exchange it.

7 May 2026
ProCook - Plymouth logo

Reply from ProCook - Plymouth

We apologize for the mix-up with your pan and the inconvenience of an extra trip. We are reviewing our packing process to prevent this.

Rated 5 out of 5 stars

Service was friendly and efficient

Service was friendly and efficient. This shop is just what Plymouth needs.

7 May 2026
ProCook - Plymouth logo

Reply from ProCook - Plymouth

We're so glad our service was friendly and efficient. Thank you for your kind words!

Rated 5 out of 5 stars

The cafetiere looks good & works well

The cafetiere looks good & works well. Pleasant, friendly staff in shop.

6 May 2026
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Reply from ProCook - Plymouth

We appreciate you taking the time to leave this great review! We're so happy you enjoyed your purchase and our friendly staff.

Rated 5 out of 5 stars

The staff are amazing

The staff are amazing, explained the knives to me and worked out what would be perfect for me. Looking forward to my next visit

30 April 2026
ProCook - Plymouth logo

Reply from ProCook - Plymouth

We're so happy our staff provided excellent assistance and helped you find the perfect knives. We look forward to your next visit!

Rated 5 out of 5 stars

The assistant was extremely helpful.

The assistant was extremely helpful.
The product met my requirement.

28 April 2026
ProCook - Plymouth logo

Reply from ProCook - Plymouth

We're happy the assistant was helpful, and the product met your needs. Thank you for your positive feedback; we appreciate it very much.

Rated 5 out of 5 stars

Staff were extremely helpful and gave…

Staff were extremely helpful and gave good advice on what we needed, not just trying to sell the most expensive product

21 April 2026
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Reply from ProCook - Plymouth

We appreciate you sharing your experience! We're so happy to hear that our staff was helpful and gave good advice, not just focusing on the most expensive product.

Rated 5 out of 5 stars

The staff really know their productsct and…

The staff really know their product and this is the second time I've bought kitchen knives. It's great to be able to try one to see how it feels and they patently also have protocols to ensure it is all done safely. Regarding the knives, very good indeed.

19 April 2026
Rated 5 out of 5 stars

Great products and friendly helpful…

Great products and friendly helpful staff once I’d got their attention.

10 April 2026
ProCook - Plymouth logo

Reply from ProCook - Plymouth

We appreciate your feedback and are happy you like our products. We will work to ensure our helpful staff is more readily available.

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