I needed to replace a work top protector & was particularly impressed with the price & quality of my 'granite' pattern replacement. I also bought orange & lemon juicers for my daughter & she was very... See more
Location
Switch locationĐường Sư Vạn Hạnh 34, unit 32Drake Shopping Centre, PL1 1EA Plymouth, GB
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See what reviewers are saying
We visited the shop in Plymouth to purchase knives. The assistant was informative and extremely helpful offerung aeveral rangea of knives enabling me to make a choice to suit me. I am very happy with... See more
Very friendly staff and helpful. A nice warm welcome when arrived. Sorted my problem without any questions. The knives are top quality. Thank you. Will definitely shop at Pro Cook in the future.
Staff are really knowledgeable about the range of products and are able to give really good advice about which are the best products to purchase ... even going as far to do their own research about ho... See more
Company details
- #25 of 137 best companies in Kitchen supply shop
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Đường Sư Vạn Hạnh 34, unit 32Drake Shopping Centre, PL1 1EA, Plymouth, United Kingdom
- 01752 270724
4.9
Excellent
399 reviews
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Great products and friendly helpful…
Great products and friendly helpful staff once I’d got their attention.
10 April 2026
Reply from ProCook - Plymouth
We appreciate your feedback and are happy you like our products. We will work to ensure our helpful staff is more readily available.
Helpful and knowledgeable staff and a…
Helpful and knowledgeable staff and a great range of quality products
14 April 2026
Reply from ProCook - Plymouth
We appreciate you sharing that our staff was helpful and knowledgeable, and that you liked our great range of quality products!
Great service
Great service. Assistant went out of her way to go and look for the plates that had recently been put in the back because of the new display. Love my plates.
12 April 2026
good service and informed me of what i…
good service and informed me of what i was receiving
7 April 2026
Reply from ProCook - Plymouth
We appreciate you taking the time to share your positive experience with our good service and informative team.
ProCook Plymouth
This store has everything a home cook could ever want. Well presented with lovely colour options across the ranges, Well priced, good quality cooking and bakeware. The staff were a delight as well!
11 April 2026
Reply from ProCook - Plymouth
We're delighted to hear that our store has everything a home cook could ever want. It's great to know you found lovely color options, good quality cooking and bakeware, and that our staff were a delight.
The staff were lovely and extremely…
The staff were lovely and extremely helpful. There was a huge variety of quality goods available to choose from.
1 April 2026
Reply from ProCook - Plymouth
We appreciate you letting us know our Plymouth staff are excellent! We are so happy to hear about the positive feedback.
Reply from ProCook - Plymouth
We appreciate you taking the time to leave us this great review! We're so happy to hear our staff was nice and careful with your crockery.
Just a really nice shop that feelings…
Just a really nice shop that feelings inviting and was pleased to return to purchase another brilliant Echo pan .
4 April 2026
Good quality cooking utensils down to…
Good quality cooking utensils down to cooking ovens all under one roof not over priced and very friendly staff
4 April 2026
Reply from ProCook - Plymouth
We appreciate you letting us know our staff provided friendly customer service; it means a lot to our team.
Lovely freindly staff who knew there…
Lovely freindly staff who knew there products whch were of high quality and wwe had some great discounts
3 April 2026
Reply from ProCook - Plymouth
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you found our staff friendly, knowledgeable, and helpful and enjoyed our great discounts.
Reply from ProCook - Plymouth
We appreciate you letting us know our staff was friendly, helpful, and offered good advice; it means a lot to our team.
Poor quality
We purchased a set of baking trays and have always thought that ProCook was good quality. However, the non stick coating is incredibly thin and came off very quickly without any force being used.
Very disappointing.
10 January 2026
Reply from ProCook - Plymouth
Thank you for your review. We are sorry to hear of your experience, please contact us by calling into us on 0330 100 1010 and we will help you resolve your issue.
Good experience all round
I had a good browse without any interference from staff, but when I needed some assistance, the customer service was good as I expected. This store has an extensive range of products, some of which I have also bought online.
29 March 2026
Reply from ProCook - Plymouth
We're glad you had a good browse and received helpful assistance when needed. We appreciate that you value our extensive product range and have also purchased online. Thank you for your positive feedback.
Great customer service
Great customer service, the ladies could not be more helpful (Plymouth) unlike the staff in Bluewater where I left my purchase on the counter and walked out
30 March 2026
Reply from ProCook - Plymouth
We're happy to hear that the Plymouth team was so helpful! We appreciate you letting us know about your experience in Bluewater. We will address this internally.
Stainless steel frying
The membership of staff i spoke to was very knowledgeable about the product I wanted to buy.
29 March 2026
Reply from ProCook - Plymouth
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that our staff's knowledge was helpful to you.
Reply from ProCook - Plymouth
We're happy to hear that you find our products good and of quality with fair pricing. We appreciate your positive feedback very much.
Amazing items and customer service is…
Amazing items and customer service is brilliant in Plymouth
24 March 2026
Reply from ProCook - Plymouth
We appreciate your positive feedback; we are so happy you find our prices good and our staff helpful, and that you find everything you need.
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