The staff member who served us was brilliant and sorted things out. The delivery was spot on and arrived. Purchased on Saturday delivered Monday afternoon.
Company replied
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See what reviewers are saying
The cutlery and glasses I bought from ProCook are amazing quality and such great value for money. I’m really impressed with how well-made they are, and they look lovely too. The staff were also so nic... See more
Company replied
I already loved the products that ProCook produce. Was a great surprise to see a shop open up in The Oracle, Reading just over a year ago. The shop offers a fantastic rangfe of cookware, almost all of... See more
Company replied
The gentelman serving me was very helpful,he showed me where to find the item i needed,he didnt try to sell me a more expensive item instead he pointed out a great buy 3 items for £10.because of his... See more
Company replied
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 33, The Oracle, RG1 2AH, Reading, England, United Kingdom
- 0118 370 2088
4.8
Excellent
255 reviews
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Lady in store was very helpful
17 October 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
The staff member who served us was…
The staff member who served us was brilliant and sorted things out. The delivery was spot on and arrived.
Purchased on Saturday delivered Monday afternoon.
10 October 2026
Reply from ProCook - Reading
We are thrilled to hear that our team member provided such brilliant service and got everything sorted for you. It is also fantastic to know your order arrived so quickly! Thank you for sharing your wonderful feedback with us.
Great shop for home and cookware
Really helpful shop assistant providing advice on different product.
Good range of beautiful products on display reasonably priced.
9 October 2026
Reply from ProCook - Reading
We're so happy to hear that our team member provided useful guidance on our items! It's wonderful to know you enjoyed our beautiful display and found our selection to be fairly priced.
Reply from ProCook - Reading
We're so pleased to hear that our staff was helpful and that you found an item that works well for your needs! Thank you for your wonderful feedback.
I m chef in Laz Tadim kebap shop and I…
I m chef in Laz Tadim kebap shop and I m happy from this quality product!
8 October 2026
Reply from ProCook - Reading
We're so pleased to hear that a professional chef is happy with the quality of our products! Knowing our items meet the standards of a commercial kitchen means a lot to us. Thank you for taking the time to share your wonderful feedback.
Reply from ProCook - Reading
We are so pleased to hear that you enjoyed our service and had such a great experience with our team. Thank you so much for taking the time to share your kind feedback with us!
Reply from ProCook - Reading
We are so pleased to hear that our team was helpful and knowledgeable about our items. We truly appreciate your positive feedback!
Excellent and high quality kitchen…
Excellent and high quality kitchen merchandise at competitive prices.
4 October 2026
Reply from ProCook - Reading
We are so pleased to hear that you love the high standard of our cookware and find our pricing so fair! Thank you for sharing your wonderful feedback.
Good service
Good service, the employee at the Oracle Reading was really really helpful
28 September 2026
Reply from ProCook - Reading
We're so pleased to hear that you received good service and that our team member at that location was so helpful during your visit. Thank you very much for sharing your wonderful feedback!
Reply from ProCook - Reading
We're so pleased to hear that you had such a wonderful experience with our team and were happy with the quality of your purchase! Thank you for sharing your positive feedback with us.
ProCook worktop saver
Friendly and helpful staff.
We bought the clear ProCook worktop saver and it’s a very good, sturdy addition to our new kitchen. Its sleek design fits perfectly on my quartz worktop.
2 October 2026
A wide range of products
We’re looking for some new pans and ended up buying some useful tool for chopping and preparing vegetables.
Very attentive and helpful staff!
25 September 2026
Great shop, but….
I love ProCook products but really can’t rate the staff highly I’m afraid. No smiles, not helpful, they just glare at you!
19 September 2026
Reply from ProCook - Reading
Thank you for your feedback. We will address our store team's approach to ensure better service.
Quick service and very friendly helpful…
Quick service and very friendly helpful staff
17 September 2026
Helpful staff and left to browse to…
Helpful staff and left to browse to identify what I was looking for.
16 September 2026
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