The cutlery and glasses I bought from ProCook are amazing quality and such great value for money. I’m really impressed with how well-made they are, and they look lovely too. The staff were also so nic... See more
Company replied
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See what reviewers are saying
Really nice shop, fantastically helpful staff and good competitive prices. Buy on the high street - not online, you'll miss it when there's no high street left. Shops need customers more than amazon d... See more
The gentelman serving me was very helpful,he showed me where to find the item i needed,he didnt try to sell me a more expensive item instead he pointed out a great buy 3 items for £10.because of his... See more
Company replied
I already loved the products that ProCook produce. Was a great surprise to see a shop open up in The Oracle, Reading just over a year ago. The shop offers a fantastic rangfe of cookware, almost all of... See more
Company replied
Company details
- #25 of 136 best companies in Kitchen supply shop
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 33, The Oracle, RG1 2AH, Reading, England, United Kingdom
- 0118 370 2088
4.8
Excellent
221 reviews
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I’m happy with the purchase
I’m happy with the purchase, the only thing i faced since buying my frying pan is that sometimes egg got stuck on top, which i was expecting to be non stick every time
Otherwise all good
13 July 2025
Reply from ProCook - Reading
We're happy you're pleased with your purchase! We appreciate your feedback regarding the eggs sometimes sticking. We'll consider this as we continue to improve our frying pan's non-stick performance. Thanks again!
The cookware I bought are excellent and…
The cookware I bought are excellent and of very good quality.
The attention was great
12 July 2025
Reply from ProCook - Reading
We're happy to hear that you find the cookware excellent and of very good quality! We appreciate you noting the great attention you received.
Quality products at great prices
Quality products at great prices! Customer service amazing too.
13 July 2025
Reply from ProCook - Reading
We appreciate your positive feedback! We're so glad you were satisfied with our quality products, great prices, and amazing customer service.
The staff (I think it was Alexandra)…
The staff (I think it was Alexandra) were super helpful. Thanks
12 July 2025
Reply from ProCook - Reading
We appreciate you taking the time to leave us this great review! We're so happy to hear that our staff was super helpful to you during your visit.
Great customer service
Great customer service, lady serving was very helpful and patient - we will definitely shop there again
8 July 2025
Reply from ProCook - Reading
We appreciate your kind review! We're so pleased to hear that you found our service helpful and patient. We look forward to welcoming you back to our store soon!
We've always shopped online for our Pro…
We've always shopped online for our Pro Cook items before but found the new shop in Reading's Oracle on one of our rare trips into the town centre. The staff are impeccable. One of the ladies saw that was walking with a stick and came and took all the things that I picked up back to the counter for me, which made shopping much more comfortable. We will return
11 July 2025
Reply from ProCook - Reading
We appreciate you sharing your experience! We're happy to hear that you received such attentive service in our new Reading store. It's great to know that our team made your shopping trip more comfortable, and we look forward to welcoming you back.
Fantastic range of kitchen products to…
Fantastic range of kitchen products to choose from all excellent quality.
5 July 2025
Reply from ProCook - Reading
We appreciate your positive feedback! We're so happy you found a fantastic range of excellent quality kitchen products to choose from.
I am happy with my purchase.
I am happy with my purchase. Quality is very good for all the items I bought.
29 June 2025
Reply from ProCook - Reading
We're happy to hear that you are satisfied with your purchase! We appreciate you letting us know that the quality of the items you bought is very good.
Reply from ProCook - Reading
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Reply from ProCook - Reading
We appreciate you sharing! We're so glad you enjoyed our lovely shop and found our staff friendly during your visit.
Reply from ProCook - Reading
We appreciate your positive feedback! We're so glad you found our service excellent and friendly, and that you enjoyed our great range of affordable products.
Got just we needed
27 June 2025
Reply from ProCook - Reading
We're happy to hear that you got what you needed! Thank you for your positive feedback; we appreciate it.
Welcoming and approachable
Welcoming and approachable. Helpful; willing to show me an item on the shop floor and patient while I considered my purchases.
22 June 2025
Reply from ProCook - Reading
We're happy to hear that you felt welcomed and found our team helpful and patient during your shopping experience. Thank you for sharing your positive feedback!
The first time I entered ProCook I was…
The first time I entered ProCook I was met with welcoming from the staff on first day of opening and very friendly staff and helpful to customers I will be happy to share and buy from the store again and telling everyone about the store the quality of service is wonderful my kitchen will be wonderful with ProCook new design
21 June 2025
Reply from ProCook - Reading
We're so happy to hear about your positive first experience with us! It's wonderful to know that you felt welcomed by our staff and found them helpful. We appreciate you sharing your experience and recommending us to others. We hope you enjoy your new kitchen design!
Very good everything
20 June 2025
Reply from ProCook - Reading
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
nice shop in reading
I think the shop in reading has many good kitchen products to offer. we were well treated and bought a nice looking water kettle but it is a bit noisy
14 June 2025
Reply from ProCook - Reading
We're glad you found appealing kitchen products and were well-treated in our Reading shop. We appreciate your feedback on the kettle's noise. Thank you for your review.
Reply from ProCook - Reading
We appreciate your positive feedback! We're delighted you appreciate our product selection. Your feedback is valuable to us.
It was great shopping and the employees…
It was great shopping and the employees were helpful
14 June 2025
Reply from ProCook - Reading
We appreciate you taking the time to leave us a review! We're so glad you enjoyed shopping and found our employees helpful.
Reply from ProCook - Reading
We appreciate your positive feedback! We're so glad you are pleased with our great product range and exceptional prices.
Two great hits within days of each other - 10/10
The staff in the Swindon Outlet last week and the staff in Reading yesterday were so very helpful and friendly.
We managed to get all the items we wanted. Thanks
10 June 2025
Reply from ProCook - Reading
We appreciate your positive feedback! We're so glad to hear that the teams in both Swindon and Reading were helpful and friendly and that you found everything you wanted. Thank you!
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