ProCook - Street Reviews 

1,070
TrustScore 5 out of 5

4.9

Unit 64, Clarks Village, BA16 0HN Street, GB


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Rated 5 out of 5 stars

Lovely team at Clark’s village. Checked through each individual item to make sure it was fine before boxing it up. They offered to help carry my purchases to the car when they thought I was on my own... See more

Rated 5 out of 5 stars

This review is written by my wife. Wow what an amazing shop. I love everything about this place. It’s clean it has everything you need in it and they staff are so friendly and welcoming. I had a... See more

Rated 5 out of 5 stars

We have bought from Procook for many years and have always being pleased with the products and service. We needed new frying pans and bought various options - non Procook. Disappointed with th... See more

Rated 5 out of 5 stars

We needed a couple of items and found our previous range not available. A lovely member of staff helped, asking our needs and requirements and found a perfect replacement. So glad we had her advice as... See more


Company details

  1. #26 of 136 best companies in Kitchen supply shop

Written by the company

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Written by the company

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Contact info

  • Unit 64, Clarks Village, BA16 0HN, Street, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

1k reviews

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4.9

All reviews

(1,070)

26,424 reviews in the last 12 months

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Rated 5 out of 5 stars

Lovely team at Clark’s village

Lovely team at Clark’s village. Checked through each individual item to make sure it was fine before boxing it up. They offered to help carry my purchases to the car when they thought I was on my own buying a full set. Got it at 50% off too which was such a bargain.

21 August 2026
Rated 5 out of 5 stars

Wow what an amazing shop

This review is written by my wife.
Wow what an amazing shop. I love everything about this place. It’s clean it has everything you need in it and they staff are so friendly and welcoming.
I had a ninja creami which I wasn’t happy about as it doesn’t make ice cream it just mixes it. I asked the lovely guy assistant about their pro cook ice cream maker and he told me exactly what it does.
I was not disappointed at all and made 3 different flavour ice creams with hardly any effort all in a few hours ready for a party in the evening. The result of all was amazing they were delicious and the guests loved them all.
I am so happy we went to Clarkes village it has an abundance of wonderful shops and this being my favourite ❤️

18 August 2026
Rated 5 out of 5 stars

Excellent service by very helpful…

Excellent service by very helpful assistant. My plates were beautifully wrapped to protect them until I got home and I’m very pleased with them.

12 August 2026
ProCook - Street logo

Reply from ProCook - Street

We're so pleased to hear you received excellent service from our helpful assistant! It's wonderful that your plates were beautifully wrapped and that you're very pleased with them.

Rated 5 out of 5 stars

Service second to none

First class as always, staff were knowledgeable and extremely courteous

14 August 2026
ProCook - Street logo

Reply from ProCook - Street

We're so glad you consistently have a first-class experience and found our staff knowledgeable and extremely courteous! Thank you for your kind words.

Rated 5 out of 5 stars

Great products and knowledgeable and…

Great products and knowledgeable and helpful staff
And service

10 August 2026
ProCook - Street logo

Reply from ProCook - Street

We're so glad you enjoyed our products and found our staff to be knowledgeable and helpful. Thank you for your wonderful feedback!

Rated 5 out of 5 stars

Very helpful and polite staff nothing…

Very helpful and polite staff nothing was to much trouble

10 August 2026
ProCook - Street logo

Reply from ProCook - Street

We're so glad to hear that our staff was helpful and polite, and that nothing was too much trouble for you. We truly appreciate your kind feedback!

Rated 5 out of 5 stars

Lovely staff member

Lovely blonde staff member (unfortunaly forgot her name) helped my family and i choose some knives, she explained what worked best and how good the product was overall the quality of the knives is brilliant and the staff member was very friendly and an amazing person.

25 July 2026
ProCook - Street logo

Reply from ProCook - Street

We're delighted to hear you had such a positive experience! It's wonderful that our staff member was so friendly and helpful in assisting your family with choosing knives, explaining what worked best. We're also thrilled to know you find the quality of the knives brilliant.

Rated 5 out of 5 stars

Very good shop assistants

The shop assistants were proactive and came forward to help …….instead of me having to find someone as in some places. Friendly and polite and didn’t rush me.

8 August 2026
ProCook - Street logo

Reply from ProCook - Street

We're so pleased to hear that our shop assistants were proactive, friendly, and polite, and that you felt un-rushed during your visit. We appreciate your wonderful feedback!

Rated 5 out of 5 stars

Staff were very friendly and…

Staff were very friendly and knowledgeable.
Had just what we wanted in-store

7 August 2026
ProCook - Street logo

Reply from ProCook - Street

We're so glad you found our staff friendly and knowledgeable, and that we had exactly what you were looking for! Thank you for your kind words.

Rated 5 out of 5 stars

Needed to pop in store

Needed to pop in store , was meet by very friendly staff. They asked what I needed then within 5 mins sorted it out. If every shop acted like this shopping would be a lot more enjoyable.

1 August 2026

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