Lovely team at Clark’s village. Checked through each individual item to make sure it was fine before boxing it up. They offered to help carry my purchases to the car when they thought I was on my own... See more
Location
Switch locationUnit 64, Clarks Village, BA16 0HN Street, GB
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See what reviewers are saying
This review is written by my wife. Wow what an amazing shop. I love everything about this place. It’s clean it has everything you need in it and they staff are so friendly and welcoming. I had a... See more
We have bought from Procook for many years and have always being pleased with the products and service. We needed new frying pans and bought various options - non Procook. Disappointed with th... See more
We needed a couple of items and found our previous range not available. A lovely member of staff helped, asking our needs and requirements and found a perfect replacement. So glad we had her advice as... See more
Company details
- #25 of 136 best companies in Kitchen supply shop
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 64, Clarks Village, BA16 0HN, Street, United Kingdom
4.9
Excellent
1k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Clarke Village
Very friendly and helpful staff who chatted and listened and ensured we got the correct product.
30 May 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Lily and Nicole who served me were…
Lily and Nicole who served me were great,very friendly,polite and knowledgeable.
Thank you ProCook
29 May 2026
Reply from ProCook - Street
We're so glad our team members were friendly, polite, and knowledgeable. Thank you for your kind words!
Reply from ProCook - Street
We appreciate your feedback!
Excellent service and advice from the…
Excellent service and advice from the team in the shop.
24 May 2026
Reply from ProCook - Street
We're glad our team provided you with excellent service and advice.
Good service good stock levels
Good service good stock levels, and food knowledgeable staff
17 May 2026
Reply from ProCook - Street
We're delighted you found our service, stock, and staff knowledgeable! Thank you for sharing.
Good service as always
16 May 2026
Reply from ProCook - Street
We appreciate your kind words. Thank you for your continued support.
Staff always friendly and everything…
Staff always friendly and everything you need for a reasonable price
19 May 2026
Reply from ProCook - Street
We appreciate your kind words about our friendly staff and reasonable prices. We are happy to hear you found everything you needed.
you had what we needed
19 May 2026
Reply from ProCook - Street
We're glad we had what you needed. We appreciate your positive feedback.
No problem
No problem, our question were answered quickly ,
By 2 different assistants both with a very pleasant manner.
13 May 2026
Reply from ProCook - Street
We're so pleased our assistants answered your questions quickly and pleasantly. Thank you for your kind words!
Very Friendly and informative staff
Very Friendly and informative staff
They had what i required in stock
a very neat and tidy store
9 May 2026
Reply from ProCook - Street
We appreciate your positive feedback! We're so glad you found our staff friendly and informative, and our store neat.
Great staff
We bought some knives, the staff were extremely helpful allowing us to use them to slice some vegetables that they had in store, overall a great experience
16 May 2026
Reply from ProCook - Street
We're so happy to hear you had a great experience with our staff and enjoyed trying out the knives! Thank you for sharing.
Reply from ProCook - Street
We appreciate your positive feedback! We are so happy you enjoyed our service, products, and good prices.
Helpful and polite
9 May 2026
Reply from ProCook - Street
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Staff very friendly and not to pushy
The young lady in the shop was very knowledgeable and was able to answer all of my questions
9 May 2026
Reply from ProCook - Street
We're so glad our team member was knowledgeable and answered all your questions. We appreciate your kind words!
Reply from ProCook - Street
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Plenty of exciting and different stock…
Plenty of exciting and different stock items to browse. I went back twice in the same day!
The staff were very helpful x
2 May 2026
Reply from ProCook - Street
We're so glad you're pleased with your items!
Stainless steel 28cm frying pan
I visited the shop in Street, Clarks village,
To purchase a stainless steel frying pan, I found what I needed and proceeded to to counter where I paid for it.
Good product helpful polite staff.
1 May 2026
Reply from ProCook - Street
We're so glad you found what you needed and had a positive experience with our helpful staff. Thank you for your kind words!
Good service quick and easy.
24 April 2026
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