We came into ProCook intending to buy several items. While looking at saucepans a sales assistant asked if we needed any help,we did. He then advised us about the saucepans. When we returned after dec... See more
Company replied
Location
Switch locationUnit 94A Great Western Designer Outlet, Kemble Drive, SN2 2DZ Swindon, GB
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See what reviewers are saying
We fell upon the store nor realising there was one in Swindon. Lots of selection, and space to browse all on display. Excellent customer service that was greatly appreciated.
Went into Procook at Swindon designer outlet today and decided to look at some knives for my mum and stepdad whose original set was like something from the 70's and blunter than a butter knife. A real... See more
Company replied
Very good quality and value for money. Good size stock pot. Would have loved if this size was made in tri-ply. The Frying pan is amazing too. Even heat distribution and food does not stick to the pan... See more
Company replied
Company details
- #25 of 136 best companies in Kitchen supply shop
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 94A Great Western Designer Outlet, Kemble Drive, SN2 2DZ, Swindon, United Kingdom
4.9
Excellent
610 reviews
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Thank you very much to Karol (in…
Thank you very much to Karol (in Swindon) who was knowledgeable and friendly. Not pushy at all.
The pans are fantastic quality and the cost is great.
1 March 2026
Reply from ProCook - Swindon
We appreciate you taking the time to share your experience in Swindon. We're so happy to hear that you found our staff member knowledgeable and friendly and that you are pleased with the quality and cost of the pans.
Very helpful and knowledgeable staff
24 February 2026
Reply from ProCook - Swindon
We appreciate you letting us know our staff was helpful and knowledgeable! We are so happy to hear it.
Reply from ProCook - Swindon
We appreciate you letting us know our staff was polite, friendly, and a great value; it means a lot to our team.
Reply from ProCook - Swindon
We appreciate your kind words! We're happy to hear that our team could provide knowledgeable and helpful support during your visit.
Friendly and attentive
Staff were friendly and attentive and answered all my questions. Unfortunately the item I wanted was out of stock
21 February 2026
Reply from ProCook - Swindon
We appreciate your positive feedback regarding our staff's attentiveness. We regret that the item you wanted was unavailable during your visit.
The shop is lovely and we made several…
The shop is lovely and we made several purchases . they are always assistants were really helpful, knowledgeable and friendly. The prices were excellent
25 February 2026
Reply from ProCook - Swindon
We're so glad you found our shop lovely and made several purchases. It's great to hear that our assistants were helpful, knowledgeable, and friendly and that you were happy with the prices.
Reply from ProCook - Swindon
We appreciate you taking the time to leave us this great review! We're so happy to hear that you liked our clean shop, displayed stock, and friendly staff.
Sales person very helpful
Sales person very helpful. I bought a set of fring pans and steal knives. Gave good advice as to weight of frying pans. As Ian elderly do that was good.very pleased with my purchase.
8 February 2026
Reply from ProCook - Swindon
We're happy to hear that our salesperson was helpful in your purchase of frying pans and steel knives. We appreciate that the advice given considered your needs.
Easy to find what I wanted
Easy to find what I wanted. Product reasonably priced. Staff very helpful
15 February 2026
Reply from ProCook - Swindon
We're happy to hear that you found what you wanted easily, that the price was reasonable, and that our staff was very helpful!
We found the Japanese knife we had been…
We found the Japanese knife we had been searching for. Friendly helpful staff.
7 February 2026
We just went in to look around and…
We just went in to look around and ended up bying a few things that we needed. Very friendly staff, helpful but not pushy. Will keep them in mind for the future!
10 February 2026
Reply from ProCook - Swindon
We're happy to hear that you found what you needed during your visit! Our team aims to be helpful without being overbearing, and we appreciate you keeping us in mind.
A very helpful assistant
A very helpful assistant, and hopefully a very good frying pan.
10 February 2026
Reply from ProCook - Swindon
We appreciate your feedback and are so glad to hear that our assistant was helpful. We hope you enjoy the frying pan!
Pro Cook Swindon
Lovely layout in this shop at Swindon outlet village. Lots of stock neatly displayed and very helpful, friendly staff
8 February 2026
Reply from ProCook - Swindon
We appreciate you taking the time to leave us this great review! We're so happy to hear that you liked our shop's layout and found our staff helpful and friendly.
The staff were very friendly
The staff were very friendly, helpful and attentive. I have always found pro cook very good quality and value for money.
4 February 2026
First class service
Very good customer service 🌿
Knowledgeable man.
Explained about the Children s Charity which helped school children get breakfast in the morning
5 February 2026
Great experience as a first time buyer of ProCook
This is the first time I have bought from ProCook and spent ages in their shop. Great selection and the items I bought are good quality and great value.
Staff were friendly and very helpful.
5 February 2026
Manager of the store gave me useful…
Manager of the store gave me useful advice and I liked the product range. Prices of the items I bought were acceptable and the quality seems goid.
4 February 2026
Good experience staff really polite and…
Good experience staff really polite and friendly and I really enjoyed my product which was sustained steel frying pan.
1 February 2026
My pleasant purchase in Procook
My wife and I walked in to Procook in Swindon Outlet last week and we were to buy some bowls. They’ve only got 7 of those but we need 10. The lady said to us that we could take 7 and the rest of 3 would be sent to our home the next day for free and those have arrived the next day. They were very helpful and polite throughout our purchase. Will definitely make purchases again.
30 January 2026
Reply from ProCook - Swindon
We're glad you enjoyed your experience in our Swindon Outlet store. It's great to hear that the team was helpful and polite and that the bowls arrived promptly. Thank you for your positive feedback; we appreciate it.
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