Purchased the Elite Signature, 4-saucepans & 2-frying pans. These are quite heavy tri-ply 18/10 stainless steel cookware, with sealed edges, stay cool handles & metal lids. Similar quality to much m... See more
Company replied
Location
Switch locationUnit L44, Level 1, Peel Avenue, The Trafford Centre, M17 8AA Manchester, GB
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I had an issue with some pans that.i had bought on line 2 years ago, I spoke to one of the staff the shop in the Trafford Centre, they asked me to bring them in to look at I took them and they replac... See more
Company replied
Lovely, organised store and very helpful, polite staff. Only gave 4 stars because the wooden lid of one of the storage jars has a funky smell that isn't fading.
Company replied
We have bought previously from to cook when replacing kitchen knives, never bought these products before but realised what we were missing. Very pleased with all products chosen and still performing... See more
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit L44, Level 1, Peel Avenue, The Trafford Centre, M17 8AA, Manchester, United Kingdom
4.9
Excellent
1k reviews
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The salesperson was very friendly and…
The salesperson was very friendly and knowledgeable. He helped us with factual advice so we could make our decision
25 May 2026
Reply from ProCook - Trafford
We appreciate you taking the time to leave us this wonderful review! We're so happy our salesperson was friendly and helpful.
Great shop we recommend to others
20 May 2026
Reply from ProCook - Trafford
We're happy to hear that. We appreciate your kind words and recommendation.
Reply from ProCook - Trafford
We're so glad you find our pan versatile, useful, and practical! Thank you for your feedback.
Great choice
Such a good range of products that I always buy more than I’ve gone in store for. Staff are always really approachable and helpful
21 May 2026
Reply from ProCook - Trafford
We're so glad you appreciate our product range and find our staff approachable and helpful. Thank you for your wonderful feedback!
No fuss
No fuss, found what I wanted, bought it, it works great and looks great. Thank you
20 May 2026
Reply from ProCook - Trafford
We're so glad you found what you needed and are happy with your purchase! Thank you for your wonderful feedback.
Reply from ProCook - Trafford
We're so pleased you enjoyed our staff's helpfulness and product knowledge!
Great shop with an array of products
Great shop with an array of products I never knew I needed. Very appealing display and reasonable pricing. Will be back
20 May 2026
Reply from ProCook - Trafford
We're so happy you enjoyed our array of products and appealing displays! We appreciate your kind words and look forward to your next visit.
Good selection of stuff at decent prices
16 May 2026
Reply from ProCook - Trafford
We appreciate your kind words about our selection and prices.
Reply from ProCook - Trafford
We're so glad you enjoyed our efficient staff, item selection, and fair prices! We appreciate your kind words.
Excellent eco non-stick frying pan
I bought an eco non-stick frying pan to replace my very worn out pan, and have been really happy with it. It cooks the food efficiently and is still clean as a whistle after washing up. Definitely a good buy.
14 May 2026
Reply from ProCook - Trafford
We're so glad to hear you're happy with your new eco non-stick frying pan! It's wonderful that it cooks efficiently and is easy to clean. We appreciate your positive feedback!
Friendly knowledgeable staff
Friendly knowledgeable staff, who could answer any questions and give further advice and tips on using and looking after the pans.
18 May 2026
Reply from ProCook - Trafford
We appreciate you taking the time to leave us this wonderful review! We're so happy our staff was friendly and knowledgeable.
I was served by a friendly
I was served by a friendly, helpful young lady. She offered to keep my purchase (a fairly heavy and cumbersome steel cooking pan) so I could collect it when I had finished the rest of my shopping. It was waiting for me inside a large carrier bag.
13 May 2026
Reply from ProCook - Trafford
We are so glad to hear our team provided such helpful service! We always aim to make shopping convenient for our valued customers. Thank you for sharing your positive experience.
Good products very good service as well…
Good products very good service as well as a well stocked shop
12 May 2026
Reply from ProCook - Trafford
We're glad you enjoyed our products, service, and well-stocked shop! Thank you for sharing.
Staff very helpful this time I’ve very helpful staff had a…
Staff very helpful this time I’ve had a usb can opener more efficient than keep struggling with batteries
16 May 2026
Reply from ProCook - Trafford
We're so glad to hear our staff was helpful! We are happy the USB can opener is working well for you. Thank you for your kind feedback!
Left to brouse left store to check…
Left to brouse left store to check other outlets.vreturned to store acknowledge left to browse, approached by sales staff told of offers saved money got great product.
30 April 2026
Reply from ProCook - Trafford
We're so glad you returned and that our team could help you find a great product and save money with our offers. We appreciate your feedback!
Bright shop with attentive staff
15 May 2026
Reply from ProCook - Trafford
We appreciate you sharing that our shop was bright and our staff was attentive!
Great
Great, friendly customer service and guided me to find the best product. Great gadgets!
14 May 2026
Reply from ProCook - Trafford
We're so happy our friendly customer service helped you find the best product. We're glad you love our gadgets!
The friendly male cashier was so…
The friendly male cashier was so helpful and informative product are great good quality great choice
12 May 2026
Reply from ProCook - Trafford
We appreciate you sharing your experience! We're so glad to hear that our staff was helpful and that you enjoyed our products.
Reply from ProCook - Trafford
We appreciate your feedback! We are glad our service was brilliant.
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