I had a great experience at ProCook! The service was excellent, and the staff were very friendly, helpful, and professional. They made me feel welcome and took the time to help me. Excellent customer... See more
Location
Switch locationUnit 52 London Designer Outlet, Wembley Park Boulevard, HA9 0FD Wembley, GB
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Quality products interesting offers I love visting pro cook any store This one specifically was a quick visit and I got lovely durable bowls and pasta plates Very good kitchen containers in... See more
Company replied
I really wanted to let the head office know that you have amazing staff in your Wembely outlet branch. I received the best service from Mahek and I’ll never forget her support. Honestly I was clueles... See more
Company replied
I love ProCook because of its high quality and variety of kitchen gadgets and utensils. I have never been disappointed with any of my purchases. I've been shopping for a while in their Wembley retail... See more
Company replied
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 52 London Designer Outlet, Wembley Park Boulevard, HA9 0FD, Wembley, United Kingdom
4.5
Excellent
446 reviews
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Great customer service and good product…
Great customer service and good product display.
18 March 2026
Reply from ProCook - Wembley
We appreciate your positive feedback; we are so happy you found our customer service great and our product display good.
Perfect shop to start with household items
Yes great staff and product come service great👍
15 March 2026
Reply from ProCook - Wembley
We appreciate you letting us know about your great experience with our staff, product, and service!
I always like service with a smile and…
I always like service with a smile and never been disappointed
20 March 2026
Reply from ProCook - Wembley
We appreciate you taking the time to leave us this great review! We're so happy to hear you always like our service.
I loved the saucepan I bought
I loved the saucepan I bought. I had been looking for something similar for some time. I had a great experience and I look forward to buying more of these.
Staff was also very polite and helpful.
13 February 2026
The lady at the Wembley park branch was…
The lady at the Wembley park branch was super friendly and helpful
We got your coffee machine .
Its so fabulous
I would recommend it to anyone who is looking for a good barista machine
9 March 2026
Reply from ProCook - Wembley
We're happy to hear that the team member at our Wembley Park branch was so helpful! It's great to know you're enjoying your new coffee machine. Thank you for recommending it!
Reply from ProCook - Wembley
We appreciate you letting us know our staff was very helpful! We are so happy to hear about the great service.
You were selling exactly what I wanted…
You were selling exactly what I wanted to buy at a reasonable price.
28 February 2026
Reply from ProCook - Wembley
We're happy to hear that we had exactly what you were looking for at a price that worked for you. Thank you for your positive feedback!
Reply from ProCook - Wembley
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us
Good prices. Helpful staff.
Lovely helpful staff. Good prices for quality products.
21 February 2026
Reply from ProCook - Wembley
We appreciate your positive feedback! We are so happy you found our staff lovely and helpful, and our prices good for quality products.
I was looking for a Chinese chef’s…
I was looking for a Chinese chef’s cleaver, and this shop had a wonderful one exactly what I needed. The staff were very kind and helpful. Highly recommend!
22 February 2026
Reply from ProCook - Wembley
We're so glad to hear that you found the perfect Chinese chef’s cleaver in our shop! We appreciate your kind words regarding our helpful staff, and we thank you for your recommendation!
Reply from ProCook - Wembley
We appreciate you letting us know you love the knife and its sharpness! We are so glad you are having a positive experience.
Reply from ProCook - Wembley
We appreciate your positive feedback regarding our lovely store and helpful, friendly staff; we are so happy you enjoyed them!
Great customer service
The service was impeccable very friendly and approachable staff.
17 January 2026
Reply from ProCook - Wembley
We appreciate you taking the time to leave us this great review! We are so happy to hear that our service was impeccable and staff friendly.
Pleasant experience
I spoke to a female staff and she helpful and pleasant. It was a short visit but I was happy with products I found. Cookie cutter alphabet at the price of £1 was a real find. I will use it a lot.
8 February 2026
Good prices ,good quality⭐️⭐️⭐️⭐️⭐️
10 February 2026
Reply from ProCook - Wembley
We appreciate your positive feedback on our good prices and quality; we are delighted you are so pleased with your purchase!
Friendly and a good experience
10 February 2026
Reliable products
Reliable products, although expensive and not affordable for someone like me.
6 February 2026
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