The member of staff was very obliging, taking time to answer my questions. There was no pressure and i made a very satisfactory purchase. I can't pass a ProCook shop without popping in.
Location
Switch locationUnit 31 White Rose Shopping Centre, Dewsbury Rd, LS11 8LU Leeds, GB
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See what reviewers are saying
Shaun was informative and helpful. He knew his products. A day later I found chips on the non stick range and went back. The you girl initially appeared quite serious but she was very helpful. Would d... See more
Company replied
Purchased a chef's knife, excellent quality and price. Purchased from White Rose store, service from staff excellent. Review lost one star due to difficulties using website. I tried ordering online bu... See more
Great staff member at your White Rose store who went above and beyond for me ringing round other stores to find stock for me. Polite, Professional and deserves a thank you from her manager and a grate... See more
Company replied
Company details
- #26 of 136 best companies in Kitchen supply shop
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 31 White Rose Shopping Centre, Dewsbury Rd, LS11 8LU, Leeds, United Kingdom
4.9
Excellent
670 reviews
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Exelent service nothing was too much…
Exelent service nothing was too much for them even lifted heavy items into pram for me as i have breathing problems very helpful and friendley
29 May 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
The staff in leeds were nice and the…
The staff in leeds were nice and the products i bought too was very good.
15 May 2026
Reply from ProCook - White Rose
We're so glad you enjoyed your experience and found our products very good! We appreciate your kind words.
Always good service when I visit the…
Always good service when I visit the shop. Great selection of quality cookware good offers and pricing
23 May 2026
Reply from ProCook - White Rose
We're so happy you always receive good service and appreciate our quality cookware, offers, and pricing. Thank you!
Great Service, Great Product
Bought a Parmesan cylindrical grater. Shop assistant was friendly, knowledgeable and polite. The 12 month email warranty was also useful.
25 May 2026
Reply from ProCook - White Rose
We're so glad you had a positive experience with our team and found the warranty useful. We appreciate your kind words!
It was my first time shopping in…
It was my first time shopping in ProCook.
Products they have are very good quality and I bought what I was looking for.
Staff are very approachable and helpful.
Thank you - ProCook
23 May 2026
Reply from ProCook - White Rose
We're so glad you enjoyed your first shopping experience with us and found our products to be of great quality. Thank you for your kind words about our helpful staff!
Reply from ProCook - White Rose
We're delighted you found our staff friendly and our service great.
Good service and staff assistance
Good service and staff assistance in store was great. The professional stainless steel range of products are nice.
16 May 2026
Reply from ProCook - White Rose
We appreciate your wonderful review! We're so happy you enjoyed our service, helpful staff, and professional products.
The staff are so help full because I am…
The staff are so help full because I am 50percent blind they Carnot be any more helpful love shopping there. and on line
20 May 2026
Reply from ProCook - White Rose
We are so glad to hear our staff provided such helpful assistance. We truly appreciate your kind words about your shopping experience!
Reply from ProCook - White Rose
We appreciate you sharing that our shop was well-laid out and our staff was helpful.
Reply from ProCook - White Rose
We're glad you enjoyed our products and found our staff helpful!
Reply from ProCook - White Rose
We are so happy you appreciate our products' robust and reliable nature. We value your feedback!
Reply from ProCook - White Rose
We are so pleased you enjoyed your visit and found our team helpful.
Reply from ProCook - White Rose
We're so glad you love our shop and products! We appreciate your kind words about our staff.
Reply from ProCook - White Rose
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Reply from ProCook - White Rose
We're glad our staff was friendly, helpful, and knowledgeable.
Myself and husband walk in and was…
Myself and husband walk in and was greaded warmly ,looked around and then ask could we look at some knifes , my husband tried them asking for different ones and was helped by a nice lady who recommended to look at them all , in the end we bought a full set costing a good amount, she then asked did we have a bluelightcard and yes I did with small discount taken off , would return there a again nowt is to much trouble for the staff all friendly and helpful.
4 May 2026
Reply from ProCook - White Rose
We truly appreciate your wonderful feedback! We're so pleased to hear that our team provided such a welcoming and helpful experience, and that you found the perfect set of knives. We look forward to your next visit.
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