The member of staff was very obliging, taking time to answer my questions. There was no pressure and i made a very satisfactory purchase. I can't pass a ProCook shop without popping in.
Location
Switch locationUnit 31 White Rose Shopping Centre, Dewsbury Rd, LS11 8LU Leeds, GB
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See what reviewers are saying
Shaun was informative and helpful. He knew his products. A day later I found chips on the non stick range and went back. The you girl initially appeared quite serious but she was very helpful. Would d... See more
Company replied
Purchased a chef's knife, excellent quality and price. Purchased from White Rose store, service from staff excellent. Review lost one star due to difficulties using website. I tried ordering online bu... See more
Great staff member at your White Rose store who went above and beyond for me ringing round other stores to find stock for me. Polite, Professional and deserves a thank you from her manager and a grate... See more
Company replied
Company details
- #26 of 136 best companies in Kitchen supply shop
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 31 White Rose Shopping Centre, Dewsbury Rd, LS11 8LU, Leeds, United Kingdom
4.9
Excellent
673 reviews
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Myself and husband walk in and was…
Myself and husband walk in and was greaded warmly ,looked around and then ask could we look at some knifes , my husband tried them asking for different ones and was helped by a nice lady who recommended to look at them all , in the end we bought a full set costing a good amount, she then asked did we have a bluelightcard and yes I did with small discount taken off , would return there a again nowt is to much trouble for the staff all friendly and helpful.
4 May 2026
Reply from ProCook - White Rose
We truly appreciate your wonderful feedback! We're so pleased to hear that our team provided such a welcoming and helpful experience, and that you found the perfect set of knives. We look forward to your next visit.
Very good-friendly helpful staff.
25 April 2026
A shop full of different range of…
A shop full of different range of products with a fantastic customer service.
29 April 2026
Service was excellent 👌, and the chap helped me to the car with my goods
Service was excellent 👌
24 April 2026
Reply from ProCook - White Rose
We appreciate you letting us know our staff was helpful and polite; it means a lot to our team.
I was looking for something in…
I was looking for something in particular. The lady behind the counter was very helpful and showed me what I wanted. Very helpful and polite staff at the White Rose Centre in Leeds.
23 April 2026
Reply from ProCook - White Rose
We're happy to hear that our staff at the White Rose Centre in Leeds were very helpful and polite in showing you exactly what you wanted. We appreciate your positive feedback!
Reply from ProCook - White Rose
We're happy you found what you were looking for and that our assistance was helpful! We appreciate your positive feedback.
Excellent customer service
22 April 2026
Reply from ProCook - White Rose
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us
Reply from ProCook - White Rose
We appreciate you letting us know that the seller was very helpful! We are so grateful for your kind words.
Shop assistant pleasant & helpful
16 April 2026
Reply from ProCook - White Rose
We appreciate you letting us know our shop assistant was pleasant and helpful; it means a lot to our team that you had a positive experience.
Very helpful staff.
18 April 2026
Good quality products at s value for money price.
Good quality products at s value for money price ans always and friendly helpful staff.
17 April 2026
A member of staff at white rose shop…
A member of staff at white rose shop Leeds was most helpful we wanted a set of 4 pans she helped us find the best for our requirements at a good price and explained about the guarantee
9 April 2026
Helpful and friendly staff
13 April 2026
Excellent crepe pan ( pancakes) and…
Excellent crepe pan ( pancakes) and great customer service.
Thank you
7 April 2026
Reply from ProCook - White Rose
We're happy to hear that you are satisfied with the crepe pan and our customer service! Thank you for sharing your positive experience with us.
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