Chirita Stefan and his partner delivered our 2 seater settee and recliner chair efficiently and with minimal fuss . Through the narrow porch and internal doors and placed in the lounge . Cheers lads ,... See more
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Review summary
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I had a very large bookcase delivered by Gurpreet Singh and a colleague. They were so efficient, friendly and helpful, I was impressed. I received texts letting me know delivery date and allowing me... See more
Highly delighted with the service provided. Brought me a new suite from the supplier in south Wales to the west coast of Glasgow. Guys were super at their job, I received a friendly service,... See more
An excellent prompt service. On the day of delivery I was given a 2 hour window, my chair arrived very closely to the earlier time given. My house isn't the easiest to find,the driver found it w... See more
Company details
- #7 of 33 best companies in Courier service
- #11 of 36 best companies in Courier and Delivery Service
- #12 of 38 best companies in Removals Service
- #13 of 40 best companies in Removals company
- #5 of 9 best companies in Piano moving service
- #9 of 28 best companies in Delivery Company
About Proovia Couriers
Written by the company
Proovia Couriers:
Prioritizing Customer and Employee Satisfaction.
Our journey began 8 years ago in Birmingham, with a single container, a brave man, a Sprinter van, and a dispatcher fueled by enthusiasm and a dream. Through hard work and unwavering determination, that dream gradually transformed into reality. Today, we operate from a massive warehouse and office, employing 160 dedicated staff members and utilizing over 60 vans to serve customers daily.
We specialize in courier services, focusing primarily on furniture transportation, including wardrobes, chairs, sofas, desks, tables, and sideboards. Additionally, our expert couriers are trained to handle motorcycles, pianos, and sports equipment. Proovia proudly serves local shops, auction houses, and residents, collecting and delivering items all across the UK.
Contact info
Units 115-119 Fort Dunlop Office 110, Fort Parkway, B24 9FE, Birmingham, United Kingdom
- +44 121 314 9848
- support@proovia.delivery
- www.proovia.delivery
4.8
Excellent
60k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 24 hours
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Delivery on time
Delivery on time. Heavy item carried into house and placed where requested. Informed about delivery status regularly and given 1 hour warning before delivered.
6 August 2026
Great job Mocanu G
6 August 2026
Unprompted review
Simranjit and Japjit singh delivered my…
Simranjit and Japjit singh delivered my parcel on time. Very quick and handled the package with care. They were very polite - I would recommend them
6 August 2026
Unprompted review
Its the first time I have had something…
Its the first time I have had something delivered by Proovia and they have been excellent, First class communication
6 August 2026
Unprompted review
If you want your furniture broken and…
If you want your furniture broken and and your customers verbally insulted then this is the delivery firm for you.
6 August 2026
Reply from Proovia Couriers
Hello,
We are sorry to hear about your experience.
We are particularly concerned by your comments regarding both the handling of your furniture and the conduct of the delivery crew. This is not the standard of service we expect from our teams.
Your feedback has been referred to our Quality Assurance team for a full review, and appropriate action will be taken where necessary.
If your furniture was damaged during transportation and you have not already done so, please contact our Claims Department at claims@proovia.delivery with your order details so the matter can be investigated.
Yours, Proovia Couriers
Friendly and arrived undamaged
6 August 2026
simranjit singh and japjit singh
simranjit singh and japjit singh, both drivers were very helpful and kind to bring the heavy goods inside
6 August 2026
Unprompted review
Love these guys
Love these guys, quick and efficient, everything can be booked online, and they have always turned up on time and handled awkward deliveries efficiently and expertly.
6 August 2026
Such helpful driver and man to help…
Such helpful driver and man to help carry my wardrobe up a tricky flight of stairs. They were so polite and considerate.
6 August 2026
second distasteful experience, never again
This is the second distasteful experience with Proovia. This time around I was having a wardrobe delivered and the seller was sending via Proovia. I was informed they could bring it to any room in the house (as bedroom is upstairs). The delivery men turned up and asked where they should leave it, I asked if upstairs was ok and they were visibly not happy but proceeded bringing the pieces upstairs. I kept thanking them as they took the pieces up. Upon finishing one of the men was very rude and angrily said you know this is an extra £100 to bring upstairs, it's not included. I said I wasn't aware, he should have stated so before bringing the pieces up and that I was told the delivery included upstairs. He just ignored me and left through the front door. It was an uncomfortable and intimidating interaction and high inappropriate. This is also on the back of me being alone in the house accepting the delivery because Proovia cancelled the original delivery date (the day before) when my partner had arranged to be home. I doubt this carry on would have happened with him there. Very disappointing and will not let any Proovia workers delivery anywhere near my home again.
5 August 2026
Reply from Proovia Couriers
Hello,
We are sorry to hear about your experience.
We are particularly concerned by your comments regarding the conduct of the delivery crew and the request for an additional £100 after the items had already been carried to the first floor.
According to our standard service, carrying items to the first floor is included. If there is ever any uncertainty regarding the scope of a delivery or any additional services, the delivery crew must contact the office so the matter can be clarified before requesting any payment from the customer.
Your feedback has been referred to our Quality Assurance team, and the matter will be fully reviewed with the delivery crew. We also apologise for the inconvenience caused by the rescheduled delivery.
Thank you for bringing this to our attention.
Yours, Proovia Couriers
Great service by professional, friendly couriers
I had a very large bookcase delivered by Gurpreet Singh and a colleague. They were so efficient, friendly and helpful, I was impressed. I received texts letting me know delivery date and allowing me to confirm times with them. They called ten minutes before arriving to let me know they were almost here. They carried a VERY heavy bookcase into the house and were willing to put it wherever I wanted. I couldn't have asked for better service. I was especially happy as delivery was from England to the north east of Scotland - which is not always easy to get.
(Order 996216)
5 August 2026
Unprompted review
On time and very polite
6 August 2026
Oven delivery
On time, good communication, helpful unloading and getting our new oven into postition.
6 August 2026
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