Banner for Property Hub

Property Hub Reviews 

434
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 54 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the team for being incredibly helpful, professional, and supportive throughout their journey, making interactions seamless and reassuring. Many highlight the staff's extensive knowledge and dedication to providing clear advice, ensuring people feel well-advised and understood. The company's service is frequently described as excellent, offering a well-structured and hassle-free process. Reviewers appreciate the valuable information and guidance provided, noting the absence of high-pressure sales tactics and a genuine commitment to client experience. This comprehensive support allows customers to feel confident in their investment decisions and eager to work with the company again.

What people talk about most

Staff

People report positive experiences with staff, consistently describing them as professional, knowledgeable,... See more

Service

Customers consistently note positive experiences with service, praising the professionalism, knowledge, and... See more

User experience

Reviewers mention positive feedback about user experience, with many finding the process easy, stress-free,... See more

Customer service

Clients share positive opinions on customer service, often highlighting the helpfulness and support received... See more

Product

Reviewers highlight positive aspects of the product, with many expressing satisfaction with their property... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've been working with Property Hub to grow my portfolio over the last 4 years. We've purchased some great deals that are performing well. Our portfolio manager,Steve is always on hand for advice or... See more

Company replied

Rated 5 out of 5 stars

This marks my second property purchase with Property Hub in the last 12 months. Although the 1st purchase was bumped in the beginning, there was drama with certain brokers; however, this time,... See more

Company replied

Rated 5 out of 5 stars

Hi Property Hub Team, This is my 2nd purchase via Property Hub, and my 3rd purchase, The Old Granary with PH, is hopefully to be completed in May or even April, fingers crossed. She’s a rea... See more

Company replied

Rated 5 out of 5 stars

I had a fantastic experience with Lauren at Property Hub Invest. She was incredibly knowledgeable and took the time to understand my situation and long term goals. I never felt rushed or pushed, just... See more

Company replied


Company details

  1. #26 of 35 best companies in Property Investment
  2. #15 of 28 best companies in Investment company
  3. #41 of 79 best companies in Investment service

Written by the company

We believe that to succeed in property, you need to arm yourself with the right knowledge and work with the best people. That’s why we created Property Hub. Property Hub is the UK's leading provider of property investment education and home of The Property Podcast. Our mission is to empower investors to achieve financial freedom through smart property investment strategies. With a team of experienced investors and industry experts, we focus on educating our community via podcasts, webinars, books and courses, to allow them to identify profitable opportunities and make informed investment decisions. But Property Hub is more than just education. Through Property Hub Invest we source off-market, discounted properties from some of the top house builders and developers in the UK. Our dedicated team hand-hold clients through the entire process: from reservation to getting the property let. We have a genuine desire to see our community of investors build lasting wealth, and we work hand-in-hand by helping them achieve just that. Whether you're a novice or a seasoned investor, Property Hub offers the tools, guidance and investment opportunities to start and build your portfolio and achieve your financial goals.


Contact info

Promotion box for Property Hub

Smarter property investing starts here

Access hand-picked & exclusive UK property investment deals today.

4.6

Excellent

TrustScore 4.5 out of 5

434 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(434)

54 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Genuinely helpful

Genuinely helpful, cleared up a lot of our questions and helped us to get started. Will be recommending to others!

17 January 2024
Unprompted review
Property Hub logo

Reply from Property Hub

Thank you so much for the positive feedback, the team appreciate it!

Rated 5 out of 5 stars

Seamless and Professional Experience with Property Hub for Investment Property

I recently had the pleasure of working with Property Hub in sourcing and guiding me through the purchase of a new build apartment for investment purposes. Their exceptional service and commitment to professionalism truly set them apart in the competitive property market.

From the outset, Property Hub's in-depth understanding of the property market and their keen insights into investment opportunities made the selection process remarkably easy. They presented me with a range of options tailored to my investment goals, showcasing their expertise in the property market and ensuring that I made informed decisions.

What distinguishes Property Hub is not just their property sourcing abilities but the outstanding care and support provided by their dedicated team throughout the entire purchasing process. Their care team went above and beyond to ensure that I felt informed and confident at every step, and addressing any concerns I had. The seamless communication and transparency maintained by Property Hub's care team played a pivotal role in making this investment experience stress-free.

Even after the completion of the purchase, Property Hub continued to exceed my expectations by ensuring a smooth transition into the investment property. Their commitment to customer satisfaction is unparalleled, and it's clear that they genuinely care about their clients' success in the property market.

In conclusion, I wholeheartedly recommend Property Hub to anyone seeking an investment property. Their expertise, professionalism, and unwavering support make them a standout choice in the property market. Thanks to Property Hub, I can now look forward to renting out my new apartment with the peace of mind that every detail was handled with the utmost care and proficiency. They have truly set a gold standard for excellence in property services.

13 November 2023
Unprompted review
Property Hub logo

Reply from Property Hub

Thank you so much for sharing your experience and leaving this great review. We're constantly looking at ways to improve the customer journey, and when we get feedback like this, it helps assure us that we're on the right path! We're still here to support you as you settle into the role of landlord on your newly purchased property, so please don't hesitate to reach out if there is anything at all we can assist with.

Rated 5 out of 5 stars

Expert advice

I had a very informative discussion with Stephen Pyke on my property investment journey and next steps. He was professional, knowledgeable and provided valuable insights. Highly recommended! Property Hub also offers a wealth of educational resources which are free and very useful.

12 January 2024
Unprompted review
Property Hub logo

Reply from Property Hub

Thank you for your feedback – we love hearing how the information we share makes a positive difference and helps client decide on their investment path.

Rated 5 out of 5 stars

Really amazing Care Team to walk me…

Really amazing Care Team to walk me through the process from registering for a property to completion (and beyond). Highly recommended. Andrea in particular went above and beyond in quickly resolving a potential issue with the developer.

12 January 2024
Unprompted review
Property Hub logo

Reply from Property Hub

Thank you so much for the positive feedback - we think Andrea's pretty great too :-)

Rated 5 out of 5 stars

I had a great experience purchasing a…

I had a great experience purchasing a property through The Property Hub. Aftercare team were great!

29 December 2023
Unprompted review
Property Hub logo

Reply from Property Hub

Thanks for the 5* review and if we can help with anything in the future, please don’t hesitate to reach out!

Rated 5 out of 5 stars

Professional and Clear

A quick phone call with Steve and I'm in a much better mindset and have a better understanding on the next steps I would like to take.

Highly Recommended

9 January 2024
Unprompted review
Property Hub logo

Reply from Property Hub

Thank you so much for the great review - we're always happy to help clients make sense of what to do and how to get started! If we can help with anything else in the future, please don’t hesitate to reach out!

Rated 5 out of 5 stars

Excellent, professional and friendly service

An excellent service from start to finish! I used Property Hub to purchase my first buy to let investment and the advice I initially received from my Portfolio Manager, Steve, was invaluable.

Once I had reserved a property, the assistance I received from the Care Team was first class, always providing me with the necessary information in easily understandable terms. The regular updates were informative and provided reassurance that all was progressing well. Jawaad was quick to respond to any queries and nothing was too much trouble throughout the process - always happy to confirm details with solicitors and brokers and explain anything in a clear and friendly manner.

Robyn was equally efficient and helpful, taking the stress out of making the property tenant ready, responding promptly to requests and queries reassuringly.

Overall the Property Hub team made purchasing a first buy to let incredibly stress free and as smooth as purchasing any property could be!

12 December 2023
Unprompted review
Rated 5 out of 5 stars

Property Hub Invest

Great service provided by the team, and I have continued to build my portfolio with the help from the Property Hub sourcing team and service provided by Martin Hammond (Portfolio Manager). Investing in property is made so much easier when you are presented great opportunities, and the purchase is less stressful with the right support and guidance. The service is made for new or experienced investors. Highly recommend investors seeking to invest in property to reach out to PH Invest.

1 December 2023
Unprompted review
Rated 5 out of 5 stars

A great package to support developing a property portfolio

Thank you for the guidance and support over the last 18 months, in particular to Steve P, as well as the rest of the team with reference to sourcing investment properties, and the allied services on the pathway to completion and aftercare. I certainly recognise that whilst there is an expense to the service, my key goal was time efficiency, with the team's research and partnership recommendations saving my research and chasing time, and the financial efficiencies and additional productivity that go with it.

27 November 2023
Unprompted review
Rated 5 out of 5 stars

Property Hub free call

Property Hub free call

I spoke to Property Hub last week and had some general queries on investment strategies. I spoke with Stephen Pyke who gave some great advice and also followed up with an email.

I explained that I was thinking of setting up a limited company to invest and he put me in touch with a tax adviser. All of this was completely free. There is an abundance of information on the internet, a lot of which comes at a premium, whereas a lot of the info on Property Hub is free. Highly recommend!

21 November 2023
Unprompted review
Rated 5 out of 5 stars

Great team!

This is my third time investing with Property Hub, and once again I cannot thank the team enough - everyone is so helpful and friendly!

22 November 2023
Unprompted review
Rated 5 out of 5 stars

My husband and I purchased a property…

My husband and I purchased a property in Derby with Property Hub and we’re delighted with our purchase. Jawad Alam was our sales progressor and we could not be any more delighted with our experience. He was always on hand to answer our questions which made a difficult process a lot easier. Keep up the brilliant work Property Hub.

9 November 2023
Unprompted review
Rated 5 out of 5 stars

I’m very honoured to work with Jawaad

I’m very honoured to work with Jawaad, Andrea and Zoe alongside the rest of the team at Property Hub Invest. To say the team go above and beyond is an understatement. The only company of its kind that have an entire care team who ensure your reservation is handled in time and put you in touch with relevant third parties to assist with mortgages, legals, tax and lettings, they only work with affiliated partners that they trust. Thank you for all your help and support :)

20 November 2023
Unprompted review
Rated 5 out of 5 stars

We have just completed our first Purchase

We have just completed our first property purchase with Property Hub and it was fantastic. Always prompt in responding to enquiries and very warm and welcoming from start to finish. Nothing is too much trouble and the high level of detail supplied at the outset was very helpful for those that are time poor and looking for a safe investment. Thanks go out to Martin and Jawaad for their continues support and assistance throughout our transaction. Bhavna and Mukesh

20 November 2023
Unprompted review
Rated 5 out of 5 stars

Superb due diligence on developers

I recently made my first purchase through Property Hub. The whole process was easy and communication was excellent, which is something I value highly. What I appreciate the most is the due diligence they do, to select the developers they work with. Having purchased from other developers the standard of finish of developer that Property Hub selected was the best I have seen. Sometimes new-builds get a bad press. But the flat I purchased was finished immaculately.

13 November 2023
Unprompted review
Rated 5 out of 5 stars

Great level of service and delivery

My experience of Property Hub and its employees during my purchase of two flats in the Nightingale Quarter, Derby has been of an all round high level of service and professionalism from inception to delivery of the completed product. The consultants I worked with were responsive and helpful and the end products were delivered when promised.

Thank you for your help.

15 November 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look