Protein Package Reviews 

426
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Fantastic experience from start to finish! The customer service was outstanding—friendly, responsive, and incredibly helpful with all of my questions. My order was processed quickly and arrived much s... See more

Rated 5 out of 5 stars

Entered the address incorrectly but George was super fast and responsive by correcting it with the courier. Friendly service even followed up to make sure it arrived. 10/10 service would purchase fr... See more

Rated 5 out of 5 stars

I first found Protein Package when I was looking for EHPLabs energy drinks. I've been ordering regularly since thanks to their wonderful selection of vegan protein and of energy drinks. A few times... See more

Rated 5 out of 5 stars

​I wanted to leave a quick note regarding my recent order. Unfortunately, due to the recent 35°C heat, my protein bars spent a bit too long in transit and arrived as a completely melted m... See more

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Company details

  1. Fitness and nutrition

Written by the company

At Protein Package you can mix and match any high protein products! Pick and mix the best protein bars, cookies, shakes, powders, donuts and much more. Build your Protein Package with healthy protein snacks from Grenade, Fulfil, Quest and hundreds of other top supplements brands. Get up to 15% off your order!


Contact info

4.8

Excellent

TrustScore 5 out of 5

426 reviews

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4.8

All reviews

(426)

29 reviews in the last 12 months

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Rated 5 out of 5 stars

Highly recommend for everyone.!

Highly recommend for everyone.!! Protein Package have a great selection of products for people wanting healthier options with less calories, fat and sugar, everything from snacks to sport supplements, my new go to online shop for quality at good prices.
Also great service and advice, George is very helpful and quick to reply with any questions you may have and postage is good to, the last time i ordered it got to Jersey, channel Islands in about 3 or 4 days, which is fantastic.!!
You don't have to cut out those guilty pleasures, you can still enjoy something sweet without feeling guilty or putting your training back..
Highly recommend 5/5*****

5 June 2023
Unprompted review
Rated 3 out of 5 stars

Issue with the product, prompt resolution

Unfortunately mistakes happen, I ordered a product but what was sent to me was months past its best before date so my experience in terms of that was not up to satisfaction, however they promptly responded to my complaint and I spoke to a polite chap who sorted out the refund and felt genuinely disappointed that this had happened. I appreciated the efforts made and it's a lesson learned about thoroughly checking products before sending.

4 June 2023
Unprompted review
Rated 4 out of 5 stars

Excellent

Excellent company, very pleased with my experience, fast to deliver, fast to reply to any enquiries and solve them I mean what more could a customer want.
Would definitely shop again.

4 January 2023
Unprompted review
Rated 5 out of 5 stars

100% recommend

Absolutely fantastic company to order from. Great selection and delivery options. Had a few questions about my delivery and George went above and beyond to help. Will definitely reorder.

29 December 2022
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

George is a real superstar at this place, really went out of his way to help in every way. Cannot recommend highly enough - will definitley be back to order more from here.

15 December 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service all round

Fantastic customer service all round.

I ordered initially as Protein Package were cheaper than competitors for some pre workout that I was looking for. However, for whatever reason, the courier didn’t deliver my initial package, or even make any attempt to (after several days, despite paying for express shipping).

I contacted Protein Package for a shipping update and George very kindly insisted on reshipping my order free of charge! It came next day and had a few extras in too.

Overall very impressed with how they’ve handled somebody else’s mistake to give me a good experience.

3 November 2022
Unprompted review
Rated 5 out of 5 stars

Exceptional customer service to resolve issues

I ordered 12 huel drinks from this company, arrived on the late-end of the estimated time which was fine; but 2 of the drinks I ordered didn't arrive and when I emailed them about it they didn't respond because they're closed on weekends. After this incident the owner messaged me back and forth very promptly and politely to help sort this out and I'm very thankful.

17 October 2022
Unprompted review
Rated 5 out of 5 stars

Super, super, super service

Super, super, super service.

Along with all the other reviews on here, I can’t believe how kind and helpful George and Sophie are from Protein Package.

Not only do they stock great products and dispatch orders really quickly but their customer services is second to none.

George (who’s super knowledgeable about all the products) replies to all my emails personally within about 10mins whether it be a weekend, late night or early morning.

Would highly recommend to anyone looking to try new healthy snacks and supplements.

24 September 2022
Unprompted review
Rated 5 out of 5 stars

I value service as the number 1 key to…

I value service as the number 1 key to placing an order online, George and the guys at Protein Package absolutely come through time and time again. Used them approx. 6 times now and never anything but Awesome & attentive service. I won’t look elsewhere now. Brilliant website.

21 September 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic Company, Exceptional Customer Service

Amazing company, they have a wide and varied range of products with fantastic special offers and multi buy deals. George and Sophie are always so helpful and friendly, great communication, and exceptional customer service. Would recommend Protein Package to anyone.

2 September 2022
Unprompted review
Rated 5 out of 5 stars

I ordered a selection box for a present…

I ordered a selection box for a present and it came next day and had so many different products in, the person who had the gift loved it, I will certainly be purchasing more for future presents and myself. Great service great products and brilliant value for money !

28 August 2022
Unprompted review

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