Fantastic experience from start to finish! The customer service was outstanding—friendly, responsive, and incredibly helpful with all of my questions. My order was processed quickly and arrived much s... See more
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Entered the address incorrectly but George was super fast and responsive by correcting it with the courier. Friendly service even followed up to make sure it arrived. 10/10 service would purchase fr... See more
I first found Protein Package when I was looking for EHPLabs energy drinks. I've been ordering regularly since thanks to their wonderful selection of vegan protein and of energy drinks. A few times... See more
I wanted to leave a quick note regarding my recent order. Unfortunately, due to the recent 35°C heat, my protein bars spent a bit too long in transit and arrived as a completely melted m... See more
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Company details
Written by the company
At Protein Package you can mix and match any high protein products! Pick and mix the best protein bars, cookies, shakes, powders, donuts and much more. Build your Protein Package with healthy protein snacks from Grenade, Fulfil, Quest and hundreds of other top supplements brands. Get up to 15% off your order!
Contact info
Protein Package Limited, Unit 6, Building 15, WV15 5HR, Bridgnorth, United Kingdom
- 01746762436
- contact@proteinpackage.co.uk
- www.proteinpackage.co.uk
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Ordered some products
Ordered some products, good service, delived 9on time, good price, will be buying more in the future, very happy
Very good and reliable service
Very good and reliable service, would highly recommend.
Customer service is amazing!
Haven't received the order yet but their chat help service was just awesome. I forgot to add my email address to the order, so I never received a confirmation email. They had it sorted in less than 2 mins - impeccable customer service, thanks guys!
100% would recommend
Used Protein Package a few times now. The website is so simple to use and my order has always arrived on time. 100% would recommend!
Best Protein Retailer
Couldn’t fault the product offering or customer service. Always prompt to reply to any email queries and they have a great range of products that are difficult to find in the UK
Highly recommend!!!
Absolutely excellent
Absolutely excellent. The items arrived so fast! It also exceeded my expectations, I did an excellent choice. Will bug again.
Amazing and prompt service with good…
Amazing and prompt service with good priced products. Thank you for the goodwill gesture too!
They are very helpful with refunds…
They are very helpful with refunds lovely people 👍🏻
Am never disappointed with my order
Am never disappointed with my order. Always arrives speedily and products are brilliant. A great range which is why I order each month.
Excellent customer service
I had recently submitted an order with Protein Package and noticed I had not received an email confirmation. I queried this with Protein Package who informed me that I had not entered my email address and instead entered my phone number. Noticing I had not received a text confirmation, it was soon apparent I had entered the incorrect number. Despite the faults sitting with me, George was very helpful in updating my details in the backend and went above and beyond to inform me of the status of my order. Thank you very much again, I will be ordering from here in the future for sure.
Great products
Great products at a reasonable price.
Packaged well and shipped out quickly.
Will use again
Excellent customer service
Excellent customer service. After Evri lost my first package I spoke to George who offered an apology and sent out a replacement package. There were further issues with the 2nd package and George responded quickly and ensured me that he would get this sorted out and within 48hrs I had received my parcel. Although I had to wait a little longer due to Evri’s error I could not fault this company and their efforts to ensure my needs were met. I will definitely be shopping with them again in the future.
Fantastic Customer Service
Fantastic customer service, fast and reliable and there is a real human at the end of the email who is more than happy to help!
Will definitely use regularly and recommend to others.
Absolutely brilliant service
Absolutely brilliant service, great line of products that you won't usually see in shops, 100% be making another purchase
Really recommend great service will definitely be using again
Spoke to George over the phone about what I could try as I’ve never tried protein bars or powder before he was really helpful and reassured me as I was a bit cautious about trying something new. Ordered a box of flapjacks protein bars and protein powder was delivered to my door within 2 days or placing the order I have since placed another couple of orders with him over the past few weeks would highly recommend and will definitely be using this company again
Great customer service
Great supplier and personalised delivery straight to my door. Couldn't ask for more! Good range of products at really competitive prices too.
Excellent service
Excellent service. I have ordered from them many times and great prices and communication. Delivered with no problems..
5 stars, so helpful
They take your money and run…
I purchased an item on a Saturday with a 2 - 3 working day delivery.
It still had not been dispatched by the following Thursday, called and received a load of BS regarding stock.
It seems like one of those companies that advertises everything for ‘immediate dispatch’ just to get you money, but the reality is you probably won’t get your goods for weeks!!
Asked for a refund and was refused.
Now having to take the matter further.
Quality products
Quality products, great value with fast and reliable service, that’s why I keep using them.
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