Protyre Autocare - Alcester Reviews 

1,012
TrustScore 4.5 out of 5

4.7

Unit 3 Arden Bus Centre, Arden Road, B49 6HW Alcester, Warwickshire, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Excellent service! I took my VW Golf in for two new rear tyres, and the service was first-class from start to finish. Friendly, professional, and efficient. Highly recommend!

Rated 5 out of 5 stars

I enquired about a replacement tyre for my wife's Golf and was told it was in stock. Appointment agreed for that afternoon to establish whether a repair was possible. It was and it was done very quick... See more

Company replied

Rated 5 out of 5 stars

We decided to use Protyre as Aidan the manager at ATS who we'd used for several years, was moving there. Completely took a chance but found that the experience was every bit as good as before. Everyon... See more

Rated 3 out of 5 stars

I had two front tyres fitted and have no complaints about the fitting, but when I asked for a copy of the receipt there was no mileage recorded or reference to which axle (front or back) they were fit... See more

Company replied


Company details

  1. #9 of 24 best companies in Tyre shop
  2. #3 of 7 best companies in Brake shop
  3. #5 of 10 best companies in Car Battery Shop
  4. #9 of 19 best companies in MOT Centre
  5. #23 of 54 best companies in Car service
  6. #3 of 3 best companies in Wheel alignment service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Unit 3 Arden Bus Centre, Arden Road, B49 6HW, Alcester, Warwickshire, United Kingdom

  • 01789 764033

4.7

Excellent

TrustScore 4.5 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(1,012)

32,780 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

On time good communication when neede

On time good communication when neede. Very friendly

6 July 2026
Protyre Autocare - Alcester logo

Reply from Protyre Autocare - Alcester

Hello Michael,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Alcester branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Friendly efficient service

Friendly efficient service at convenient location.
All made even sweeter with a discount promotion!
Very happy

25 June 2026
Protyre Autocare - Alcester logo

Reply from Protyre Autocare - Alcester

Hello Graham,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Alcester branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Quick and efficient service.

Quick and efficient service.

3 July 2026
Protyre Autocare - Alcester logo

Reply from Protyre Autocare - Alcester

Hello Adrian,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Alcester branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

So easy to chose the appropriate tyres…

So easy to chose the appropriate tyres and make the booking. Prompt, efficient and friendly service once there. In and out in 45 minutes : )

1 July 2026
Protyre Autocare - Alcester logo

Reply from Protyre Autocare - Alcester

Hello Customer​,

We would like to thank you for sharing your feedback regarding the service you received at our Alcester branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great Service

Had my front tracking done, spot on as usual.

1 July 2026
Protyre Autocare - Alcester logo

Reply from Protyre Autocare - Alcester

Hello Mike,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Alcester branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Awesome Customer Service

From the initial phone call and meeting the guys for my A/C regas, I was most impressed with everyone. Friendly, efficient and professional.

Great team and highly recommended.

1 July 2026
Protyre Autocare - Alcester logo

Reply from Protyre Autocare - Alcester

Hello Pete,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Alcester branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very good service

Very good service. Booked in for 9am for 2 tyres. All done in no time. Out within 45 mins. Great tyres

24 June 2026
Protyre Autocare - Alcester logo

Reply from Protyre Autocare - Alcester

Hello Paul,

We are so happy to hear you had such a positive and efficient experience with us. Thank you for your kind words and for choosing our services!

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Excellent all round

Very easy to book online, very friendly well-informed, helpful service from front-of-house

24 June 2026
Protyre Autocare - Alcester logo

Reply from Protyre Autocare - Alcester

Hello Keith,

We're so happy to hear you found our online booking easy and our front-of-house service friendly and helpful. Thank you for your kind words!

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Did the job at the time they said and…

Did the job at the time they said and car returned to me really quick as well. Manager was pleasant and efficient as well

22 June 2026
Protyre Autocare - Alcester logo

Reply from Protyre Autocare - Alcester

Hello Brendan,

We truly appreciate you sharing your positive feedback! We are delighted to hear that our in centre team provided efficient service and a pleasant experience.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Very friendly

Very friendly, efficient and knowledgable .

22 June 2026
Protyre Autocare - Alcester logo

Reply from Protyre Autocare - Alcester

Dear Sue,

We are delighted to hear you had a positive experience with our team at our Alcester branch.

We appreciate your kind words.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Replacement wiper bkades

My windscreen wiper blades were replaced the same day and very quickly done after I brought the car in. Staff were exceptionally pleasant and helpful!

13 June 2026
Protyre Autocare - Alcester logo

Reply from Protyre Autocare - Alcester

Hello Diana,

We're so glad to hear your windscreen wiper blades were replaced quickly and efficiently by the in centre team. It's wonderful that our staff provided pleasant and helpful service! Thank you for your positive feedback.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Staff were very helpful

Staff were very helpful! Work was carried out very quickly.

17 June 2026
Protyre Autocare - Alcester logo

Reply from Protyre Autocare - Alcester

Hello Kirsty,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Alcester branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great Experience!

I was running late from my work as had an appointment at 5. Phoned and said I may be late and have to reschedule. They said if I could get there for 20 past 5 they would fit my tire. Got there and they did it super fast. Just as they were about to close! Very happy! Great service!

10 June 2026
Protyre Autocare - Alcester logo

Reply from Protyre Autocare - Alcester

Hello Miss Bennett,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Alcester branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent service and competitive…

Excellent service and competitive pricing

12 June 2026
Protyre Autocare - Alcester logo

Reply from Protyre Autocare - Alcester

Hello David,

Thank you for your 5-star review! We are glad you enjoyed our service and competitive pricing.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Called in unexpectantly with puncture.

Called in unexpectantly with puncture.
Fitted us in and resolved the problem.
Not easy when you have appointments but did your best to help us.
Shall tell our fellow neighbours.

8 June 2026
Protyre Autocare - Alcester logo

Reply from Protyre Autocare - Alcester

Hello Mr Stone-Wigg,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Alcester branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 4 out of 5 stars

Overall very good

My tyres were purchased via Blackcircles so this was just a visit for fitting and I was first booking of the day. The team completed the work efficiently and well. Very good overall. No 5th star as it took time for someone to be available on reception (but as mention I was first booking of the day).

3 June 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look