Lady at Reception was amazing! I had a red warning light come up on my dashboard saying to take car for checking asap as fault could be dangerous. She immediately found someone to assist (car needed b... See more
Company replied
Unit 1, Crowbridge Road, Orbital Park, TN24 0GA Ashford, Kent, GB
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Lady at Reception was amazing! I had a red warning light come up on my dashboard saying to take car for checking asap as fault could be dangerous. She immediately found someone to assist (car needed b... See more
Company replied
The company kept me updated and the customer service desk were very helpful. As I live in London was down for a couple of days visiting friends so I hadn’t use this company before would recommend to... See more
Company replied
I booked my M.O.T and gold service online for 8:30am, it said it t would be about 2.5 hours; this was great as I needed my car early afternoon for a hospital appointment, when I dropped my car off I... See more
The two ladies who booked my car in were friendly and efficient. They knew my name from an earlier visit when I brought my car in to investigate the cause of a knocking noise. The mechanic's diagnosis... See more
Company replied
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Unit 1, Crowbridge Road, Orbital Park, TN24 0GA, Ashford, Kent, United Kingdom
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On time. A courteous service with a phone call when the MOT was finished. Everything great
I had a lovely experience with this garage. I was able to book really easy online and when I called to add a service to my booking, Lisa was really friendly and helpful.
When I arrived for my appointment I had a lovely warm welcome from Lisa. The repair was carried out within the hour (I waited for the repair and was offered a hot drink). It was a really positive experience.
Although this garage isn't local to me, I will be booking future repairs here.
Overall good service from staff but once I picked my car up and drove it home I found that the locking nut wasn't replaced where it goes and left in the ashtray plus after doing a service the service was reset on my panel

Reply from Protyre Autocare - Ashford Service Centre
Been using these guys for absolute years and years,Top top quality service as always and very friendly professional staff.
Efficient professional and very helpful, will highly recommend.
The receptionist was delightful and extremely helpful. She kept me informed of work that needed doing on the car as it became apparent during the process. The team did repaired, serviced and MOT'd my . All on the same day.
Really helpful went on above and beyond with customer service and support
Came in for a tyre and it was done within 15 minutes. Excellent service.
I had 4 new tyres fitted a couple months back with ‘free wheel alignment’ offered to me. I happily accepted as why not.. after this, my car was vibrating all the time and I just thought it was in my mind, but I decided to take the car back and explain and see if this can be fixed as it’s like my wheels are out of balance or not aligned properly. They took my car in free of charge and tried to fix the problem, I was told it’s all done, all 4 wheels needed alignment and 2 rear wheels needed balancing. Great. I drove out the car park, and my steering wheel wasn’t correct, if I drove with the steering wheel straight I would go to the left. So the next day, they take the car back in to correct this and I was told after my car was supposedly corrected that if it’s still not right I need to go to Kwikfit as they have better equipment for wheel alignment. Anyway, as I drove out, my car was moving to the left instead with my steering wheel straight. Really not great for a reputable company of protyre. Also, I was definitely overcharged for my tyres as I was interested to see how much they were online and it’s a lot less than what I was quoted. That one is my fault for trusting in the company.

Reply from Protyre Autocare - Ashford Service Centre
Booked on line,they started working on the car on time and regassed the ac. while I waited. So easy, nice people too.
Great job. I am really pleased with my service and repairs. A lovely and receptionist dealt with my booking. Thank you very much Jean
Always have my 2 cars MOT'd here. Each time they have been fair and never tried to up-sale any unnecessary services.
Very helpful, pleasant and welcoming staff. I was kept well informed, the service was quick.
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