The gentleman behind the counter checked all tyres and confirmed I only needed one replacing. They checked the air pressure in all the tyres after fitting it and did an analysis of the tread on them a... See more
Company replied
Location
Switch location97a Newport Road, Barnstaple, EX32 9BE Barnstaple, North Devon, GB
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See what reviewers are saying
I went in one day to enquire about a rattle i had under the car , one of the lads had a look told me it was to do with the exhaust, Martin made enquiries on the phone to get parts and gave me an appo... See more
Excellent service Staff are best around courteous, polite nothing is ever too much trouble. They will always try to give you a price before doing any work so its not too much of a shock.
Company replied
Had a flat tyre. Called to see if they could fit me in and an hour later I was back home having had the tyre repaired. Vehicle health check (tyre depth & condition,brake inspection) conducted and re... See more
Company replied
Company details
- #9 of 24 best companies in Tyre shop
- #3 of 7 best companies in Brake shop
- #5 of 10 best companies in Car Battery Shop
- #8 of 20 best companies in MOT Centre
- #23 of 55 best companies in Car service
- #3 of 3 best companies in Wheel alignment service
About Protyre Autocare - Barnstaple
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
97a Newport Road, Barnstaple, EX32 9BE, Barnstaple, North Devon, United Kingdom
- 01271 324406
4.9
Excellent
2k reviews
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Helpful & efficient
Helpful, friendly, efficient and reasonably-priced. I needed two tyres and a battery, contacted Protyre and was given an appointment for the following day.
18 March 2026
Spot on service from start to finish
From the time I arrived until the time I left. Nothing was to much trouble for the boys to help me with.
The polite and alway very careful with the vehicle.
Top marks forvthe boys in Barnstaple
18 March 2026
Always great service
Always great service. A good range of tyres for affordability. Very friendly and get the job done.
16 March 2026
Never a problem we have used them a few…
Never a problem we have used them a few times,All good.
10 March 2026
Friendly and professional service
Friendly and professional service. Martin and the team are always helpful and do a good job. They don't try to sell you something you don't need.
16 March 2026
tracking
to be honest its the main boss man who makes it tick multi tasking at its best
10 March 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Avoid, not to be trusted
Tried to tell us we needed more work doing than we did. Also noticed the same thing with the customer in front of us.
6 March 2026
Reply from Protyre Autocare - Barnstaple
Dear Customer,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Barnstaple branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Excellent Protyre Team
Booked job online. Front tyres replaced and tracking re-aligned. Great work, fast and friendly team in Barnstaple. With service like this I'll keep returning. Well done guys.
26 February 2026
Reply from Protyre Autocare - Barnstaple
Dear James C,
We're happy to hear that you had a great experience with your recent tyre replacement and tracking realignment.
It's great to know our team in Barnstaple provided fast and friendly service.
We appreciate your intention to return and value your positive feedback.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Thank you .. excellent service
Urgently needed new front tyres and they fitted me in. Welcomed and given clear cut parking instructions.
Explained clearly and kindly what needed doing to my back brakes and recommended time scale.
Thank you for treating me respectfully.
24 February 2026
It was an emergency
It was an emergency - flat tyre caused by potholes in road!
I was treated with courtesy and friendliness, and a new tyre was fitted with all the attendant checks while I waited
Top marks ⭐️⭐️⭐️⭐️⭐️
25 February 2026
Friendly staff and good selection of tyres.
Staff always very friendly and accommodating, offering advice when needed. Good selection of tyres in stock.
2 March 2026
Booked an appointment for 10am and was…
Booked an appointment for 10am and was advised to arrive early which I did. The two men greeted me with minimum eye contact and grunted that my wheel alignment would take between 3 to 4 hours. When I pointed out I was advised to arrive promptly to make sure I didn't lose my alloted slot one of the men sarcastically said to the other man "funny how they think we have a thousand ramps". When I said I had other arrangements later that day and I couldn't wait that long they shrugged and said "your wheel alignment was free so what did I expect. I said I couldn't wait that long and declined another appointment. They couldn't care less and sarcastically wished me a nice day and as I walked out one of them made a further sarcastic comment.
27 February 2026
Unprompted review
Reply from Protyre Autocare - Barnstaple
Dear Clive Scanlan,
Thank you for bringing this to our attention. We're sorry to hear that you did not have a positive experience.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Eddie
Customer Care - Protyre
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