I can not thank these guys enough, Ive always used them since owning a car but this last experience cemented why! They saved our family holiday following a tyre blow out and sorted it within a few h... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
They have a good selection of tyres, often swift availability to check them, and their prices are good. They offer budget or mid-range options and they have often sent me away with the advice that my... See more
Company replied
Excellent service from the staff within the branch the job was completed in a very good time. In fact it was completed quicker than I expected for four tires being changed excellent job.
Company replied
Quick service with feedback on checking all tyres as well as fitting a new one. Appreciated being able to call them in advance to check they could do the job and had the tyre needed in stock close to... See more
Company replied
Company details
- #9 of 24 best companies in Tyre shop
- #3 of 7 best companies in Brake shop
- #5 of 10 best companies in Car Battery Shop
- #8 of 20 best companies in MOT Centre
- #24 of 55 best companies in Car service
- #3 of 3 best companies in Wheel alignment service
About Protyre Autocare - Bath Lower Bristol Rd
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Lower Bristol Road, Bath, BA2 1EN, Bath, Somerset, United Kingdom
- 01225 331949
4.6
Excellent
3k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
quick and efficient
4 September 2026
Reply from Protyre Autocare - Bath Lower Bristol Rd
Hello Kenneth,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bath branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Bath Lower Bristol Rd
Dear Mark,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bath Lower Bristol Road branch.
we will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Excellent service…good value
Promptly attended to on arrival at my appointed time. Two men, one on each wheel. Very polite. Job done in 20 minutes and at a very good price.
31 August 2026
Reply from Protyre Autocare - Bath Lower Bristol Rd
Hello Nicholas,
We would like to thank you for sharing your feedback regarding the service you received at our Bath branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Bath Lower Bristol Rd
Hello Andrea,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bath branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Arrived early but still dealt with
Arrived early but still dealt with. Very professional, very quick efficient service and helpful advice on car's pressure monitoring system given on completion. Good price and tyres seem excellent.
24 August 2026
Reply from Protyre Autocare - Bath Lower Bristol Rd
Hello Dave,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bath branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service
Excellent service. Very happy with my new tyres that were sold at a very reasonable price. Staff were very friendly.
26 August 2026
Reply from Protyre Autocare - Bath Lower Bristol Rd
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Bath branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
They were very efficient and very…
They were very efficient and very helpful
The staff member looking after my car was very friendly and polite
26 August 2026
Reply from Protyre Autocare - Bath Lower Bristol Rd
Hello Mark,
We would like to thank you for sharing your feedback regarding the service you received at our Bath branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Very fast, efficient service
Very fast, efficient service. A bit disappointed not to receive any confirmation email when I placed my order and not to get an email receipt.
24 August 2026
Excellent service from the staff within…
Excellent service from the staff within the branch the job was completed in a very good time. In fact it was completed quicker than I expected for four tires being changed excellent job.
24 August 2026
Reply from Protyre Autocare - Bath Lower Bristol Rd
Hello Michael,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bath branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Bath Lower Bristol Rd
Hello Gareth,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bath branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Trustworthy with great all-around service.
They have a good selection of tyres, often swift availability to check them, and their prices are good. They offer budget or mid-range options and they have often sent me away with the advice that my tyres are fine, but might need looking at again in few months' time, so I trust them not to sell me something I don't need.
17 August 2026
Reply from Protyre Autocare - Bath Lower Bristol Rd
Hello Nicola,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bath branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Able to get a last minute appointment
Able to get a last minute appointment. Friendly staff, thorough job. Good all round.
19 August 2026
Reply from Protyre Autocare - Bath Lower Bristol Rd
Hello Mr Sparks,
We would like to thank you for sharing your feedback regarding the service you received at our Bath branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
over priced at £46 for puncture repair
Way over priced at £46 for a single simple puncture repair. Will not recommend to anyone. Understaffed for the number of bays.
19 August 2026
Reply from Protyre Autocare - Bath Lower Bristol Rd
Dear Reece,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that your concerns will be investigated into and a manager will be in touch as soon as possible to discuss this further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Reply from Protyre Autocare - Bath Lower Bristol Rd
Hello Tim,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bath branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Very kind member of staff helped me out…
Very kind member of staff helped me out hugely with a tyre that had to be replaced. Me card was declined, I ended up in tears. He was so lovely, gave me his discount to enable me to pay. Gave him a hug 🤗. But thank you to this guy!
10 August 2026
Reply from Protyre Autocare - Bath Lower Bristol Rd
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bath branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Very quick and very professional with…
Very quick and very professional with great service from a very joyful person serving me
17 August 2026
Reply from Protyre Autocare - Bath Lower Bristol Rd
Hello Laura,
We would like to thank you for sharing your feedback regarding the service you received at our Bath branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Fast,friendly great price though did go…
Fast,friendly great price though did go through a third party(black circles)
6 July 2026
Reply from Protyre Autocare - Bath Lower Bristol Rd
Dear Nicola William,
Thank you very much for leaving us this 5-star review.
We always try to ensure our products and customer service are the best they can be to all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bath Lower Bristol Road branch.
We appreciate your business and hope to see you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Reply from Protyre Autocare - Bath Lower Bristol Rd
Hello Jonathan,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bath branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Bath Lower Bristol Rd
Hello Andrew,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bath branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Used them several times service is very…
Used them several times service is very good, last time we had 4 new tyres fitted very quick. All team members are polite and helpful. And well priced
13 July 2026
Reply from Protyre Autocare - Bath Lower Bristol Rd
Hello David,
We would like to thank you for sharing your feedback regarding the service you received at our Bath branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.