They have a good selection of tyres, often swift availability to check them, and their prices are good. They offer budget or mid-range options and they have often sent me away with the advice that my... See more
Company replied
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They have a good selection of tyres, often swift availability to check them, and their prices are good. They offer budget or mid-range options and they have often sent me away with the advice that my... See more
Company replied
I can not thank these guys enough, Ive always used them since owning a car but this last experience cemented why! They saved our family holiday following a tyre blow out and sorted it within a few h... See more
Company replied
Excellent service from the staff within the branch the job was completed in a very good time. In fact it was completed quicker than I expected for four tires being changed excellent job.
Company replied
Quick service with feedback on checking all tyres as well as fitting a new one. Appreciated being able to call them in advance to check they could do the job and had the tyre needed in stock close to... See more
Company replied
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Lower Bristol Road, Bath, BA2 1EN, Bath, Somerset, United Kingdom
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I love that you were able to accommodate seeing me quickly and sorting out my puncture within 1/2 hr. A fantastic responsive service - thank you!

Reply from Protyre Autocare - Bath Lower Bristol Rd
Your staff analysed the current tyre situation on the vehicle, it was confirmed that it was beneficial to change for new tyres & established that you had the correct size & model in stock so the exchange was efficiently carried out. Thank you.

Reply from Protyre Autocare - Bath Lower Bristol Rd
The work was fine but after I started to drive home the tyre pressure warning came on and I drove back to the fitting station where the pressures in all 4 tyres were either too high or too low. I had specifically asked for the tyre pressures to be checked when I checked in.
I would also comment that the waiting area where customers are required to sit and the toilet available are very grubby and unpleasant to use

Reply from Protyre Autocare - Bath Lower Bristol Rd

Reply from Protyre Autocare - Bath Lower Bristol Rd
Well, to be honest, the tyres aren’t the cheapest you can get and I found this to be the second occasion where I have had new tires fitted but that the tyre pressure was not accurate for the vehicle I have and had to top up the air myself. Also when you change tires on some cars there is a sensor which needs to be reset before you put a replacement tire on otherwise the On board computer doesn’t recalibrate and say you get a a warning light on the dashboard, which shouldn’t be there!

Reply from Protyre Autocare - Bath Lower Bristol Rd
Very helpful friendly staff. Very efficient knowlegable service. Thank iou

Reply from Protyre Autocare - Bath Lower Bristol Rd

Reply from Protyre Autocare - Bath Lower Bristol Rd
Booked and paid for tyres online, easy. Got a slot for 08:30, simple both tyres fitted and away just after 9:00. Simple and efficient.
The staff were very courteous and did a great job for the 2 tyres i had fitted by the time I shopped in lidl the car was ready to go. Great job

Reply from Protyre Autocare - Bath Lower Bristol Rd
Easy to book an appointment on line and the range of tyres in stock was extensive
The fitting process was friendly and efficient and the cost was competitive

Reply from Protyre Autocare - Bath Lower Bristol Rd

Reply from Protyre Autocare - Bath Lower Bristol Rd
Nail in tyre. The repair response was quick, efficient and fixed at a fair price. What else is there to say?

Reply from Protyre Autocare - Bath Lower Bristol Rd
Easy to make an appointment, punctual, good explanation of the problem and good price - all round excellent service thank you!

Reply from Protyre Autocare - Bath Lower Bristol Rd

Reply from Protyre Autocare - Bath Lower Bristol Rd

Reply from Protyre Autocare - Bath Lower Bristol Rd
Honestly one of my favourite places in Bath. Quick, efficient, friendly, never patronising and really good value. I think a lot of businesses could learn from their approach to customer service.

Reply from Protyre Autocare - Bath Lower Bristol Rd

Reply from Protyre Autocare - Bath Lower Bristol Rd
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