Protyre Autocare - Bath Lower Bristol Rd Reviews 

2,605
TrustScore 4.5 out of 5

4.6

Lower Bristol Road, Bath, BA2 1EN Bath, Somerset, GB


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Rated 5 out of 5 stars

They have a good selection of tyres, often swift availability to check them, and their prices are good. They offer budget or mid-range options and they have often sent me away with the advice that my... See more

Company replied

Rated 5 out of 5 stars

I can not thank these guys enough, Ive always used them since owning a car but this last experience cemented why! They saved our family holiday following a tyre blow out and sorted it within a few h... See more

Company replied

Rated 5 out of 5 stars

Excellent service from the staff within the branch the job was completed in a very good time. In fact it was completed quicker than I expected for four tires being changed excellent job.

Company replied

Rated 5 out of 5 stars

Quick service with feedback on checking all tyres as well as fitting a new one. Appreciated being able to call them in advance to check they could do the job and had the tyre needed in stock close to... See more

Company replied


Company details

  1. #10 of 24 best companies in Tyre shop
  2. #3 of 7 best companies in Brake shop
  3. #5 of 10 best companies in Car Battery Shop
  4. #8 of 20 best companies in MOT Centre
  5. #24 of 55 best companies in Car service
  6. #3 of 3 best companies in Wheel alignment service

About Protyre Autocare - Bath Lower Bristol Rd

Written by the company

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Lower Bristol Road, Bath, BA2 1EN, Bath, Somerset, United Kingdom

  • 01225 331949

4.6

Excellent

TrustScore 4.5 out of 5

3k reviews

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4.6

All reviews

(2,605)

35,519 reviews in the last 12 months

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Rated 3 out of 5 stars

Great once I was eventually served

Great once I was eventually served. Why have a system that allows you to book a slot and then wait for 25 minutes to be seen. Might as well just turn up unannounced.

28 January 2026
Protyre Autocare - Bath Lower Bristol Rd logo

Reply from Protyre Autocare - Bath Lower Bristol Rd

Dear Customer,

Thank you for notifying us of your concerns regarding the waiting time. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Rated 1 out of 5 stars

The cost of a puncture was ridiculous

The cost of a puncture was ridiculous. £45 and charge me £4 of more environmental cost. What’s that? You didn’t take nothing away that’s disgusting money

28 January 2026
Protyre Autocare - Bath Lower Bristol Rd logo

Reply from Protyre Autocare - Bath Lower Bristol Rd

Dear David Tarling,

Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

Walk-in needed a couple of tyres same day

Needed a couple of tyres same day. Had phoned around local tyre fitters for budget tyres, who only had premium range tyres on the shelf, or offered next day for budget tyres. Walked into Protyres, offered a good price for medium range tyres, which I accepted and had fitted there and then. Short wait in queue, knowledgeable, polite fitters, balanced and torqued back on. Happy with the sales staff and fitting service. Free coffee as well.

23 January 2026
Unprompted review
Rated 4 out of 5 stars

Top employee!

The employee (A man proud of his Portuguese heritage) who did the work was brilliant. A lovely friendly guy who promptly assessed the problem (Rear brakes clogged with years of brake dust and grime) and rather than try and sell me new brake shoes when clearly they weren’t needed, he got on with cleaning them out and lubricating the moving parts. An hours work. Excellently done.
My only criticism is the billing. I was happy to pay but it was far from clear on the bill how much you actually charge for an hours labour. It appeared to be £90 plus VAT - fine (£108 then) but there was an extra charge on the bill which was unexplained as to what it was for as the bill randomly came to £135. Clarity in relation to billing would help. I was more than happy to pay as I had received great service.

22 January 2026
Rated 5 out of 5 stars

Booked and pre-paid for a tyre for

Booked and pre-paid for a tyre for
09:30 on a Saturday morning, prompt, efficient and friendly customer service and fitted straight away. Highly recommended, thank you to the guys at Bathwick tyres, team protyre.

17 January 2026
Rated 5 out of 5 stars

Bath Proytre tops

We went to Bath Proytre after Mid Summer Norton protyre said that they couldn’t fit me in for a week!
The Bath Protyre team were very friendly, helpful and professional and I was looked after during my time there, they completed my tyre replacement and was on my way within 20 minutes.

19 January 2026
Rated 3 out of 5 stars

Don't take their advice at face value - question them!

Tyres are good but we had to point out that there were cheaper options available. There was no discussion as to how often I used the car and what for they just tried to sell me the most expensive tyres. If you use them make sure you question them or do some research online beforehand.

14 January 2026
Protyre Autocare - Bath Lower Bristol Rd logo

Reply from Protyre Autocare - Bath Lower Bristol Rd

Dear Emma West ,

Thank you for your feedback. We are sorry to hear that your recent visit to our Bath Lower Bristol Road branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 4 out of 5 stars

Staff very polite

Staff very polite, booking a time slot very easy. Would of been a 5 but your tire delivery was late so I was delayed 30 mins extra.

14 January 2026

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