Needed 4 new tyres. Ordered online, had an appointment the same day. Staff prompt & courteous. Gave me a rough time for completion of work, but finished before then. Would definitely use again.
Company replied
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See what reviewers are saying
Had a slow puncture they fitted me in at fairly short notice.On arrival I was dealt with straight away and within a minutes a puncture in the wall of the tyre was diagnosed so it meant a new tyre.Gave... See more
Company replied
Service and MOT done at Beccles. Easy to book and staff always helpful, even when I had to change the date. You can be confident that the work will be done to a high standard and the price won't... See more
Company replied
The manager the staff, they always do a brilliant job of work on my car 10/10 is not enough really, but, truly, I won’t go anywhere else with my car, been with them for about 9/10 yrs.
Company replied
Company details
- #9 of 24 best companies in Tyre shop
- #3 of 7 best companies in Brake shop
- #5 of 10 best companies in Car Battery Shop
- #8 of 20 best companies in MOT Centre
- #23 of 55 best companies in Car service
- #3 of 3 best companies in Wheel alignment service
About Protyre Autocare - Beccles
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Unit 2 & 3, Common Lane North, NR34 9BL, Beccles, Beccles, United Kingdom
- 01502 717885
4.6
Excellent
1k reviews
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Very pleasant to deal with
Very pleasant to deal with, do what they say they will do. Have to order online to get best deals. Very quick to answer queries, less than 1 hour
11 June 2025
Great service at short notice thanks
11 June 2025
Always efficient
Always efficient. Been using You for years. That in itself must speak volumes about your Company. See You in the future.
3 June 2025
Very knowledgeable very helpful and…
Very knowledgeable very helpful and went out of there way when I needed help with a problem
22 May 2025
Straightforward to deal with
Straightforward website for booking in and the service is completed promptly so I am not waiting around for longer than you would expect.
19 May 2025
Swift repair in acceptable…
Swift repair in acceptable surroundings. Comfortable chairs and helpful staff.
21 May 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Scammers
I took my car in for an air con regas. This they did well and no complaints there. However, they also told me that my engine mounting was in danger of coming loose and damaging my engine, and that I should not drive it without it being seen to, at a cost of £500 parts + labour. My son also had a similar experience with this company.
I decided to get a second opinion with a independant mechanic.
He said that that there is nothing wrong with the engine mounting, and that this company are known as standard practice for finding extra things wrong to bring more work in, even if there is nothing wrong, or very little. This is a disgusting thing to do to people. I was worried and frightened of taking my grandchildren in the car.
14 May 2025
Reply from Protyre Autocare - Beccles
Dear J Barnett,
Thank you for bringing this to our attention.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Great service from start to finish and…
Great service from start to finish and staff very helpful
14 May 2025
5 star service for aircon regas
Booked the car in for an Aircon regas - booked online and managed to get a same day appointment. Work carried out efficiently, aircon working like a dream!
14 May 2025
I asked for a gold service to prepare…
I asked for a gold service to prepare the car for an MOT and got quoted including a couple of known jobs included.
When I got there my car was tested straight away which obviously failed because the jobs I requested were not done before.
It was then told to me what is required which nearly tripled the quote and turned into a stay around the garage from 6 to 9 hrs.
I received no apology for the mistake and unfortunately this has been the worst service I have experienced from this garage. As I received a quote from a local garage which was similar there proved to be no benefit from attending there.
12 May 2025
Reply from Protyre Autocare - Beccles
Dear S Nash,
Thank you for bringing this to our attention.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Impressive
Was seen straightaway, without an appointment and my aircon regas need was dealt with very professionally both at reception and in the workshop.
9 May 2025
Popped in on off chance to get battery…
Popped in on off chance to get battery looked while I was working nearby . On return battery replaced . Thanks team beccles you phoned around to get my battery so I could get on my way . Excellent service
5 May 2025
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