Protyre Autocare - Beccles Reviews 

1,097
TrustScore 4.5 out of 5

4.6

Unit 2 & 3, Common Lane North, NR34 9BL Beccles, Beccles, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Had a slow puncture they fitted me in at fairly short notice.On arrival I was dealt with straight away and within a minutes a puncture in the wall of the tyre was diagnosed so it meant a new tyre.Gave... See more

Company replied

Rated 5 out of 5 stars

The manager the staff, they always do a brilliant job of work on my car 10/10 is not enough really, but, truly, I won’t go anywhere else with my car, been with them for about 9/10 yrs.

Rated 5 out of 5 stars

Service and MOT done at Beccles. Easy to book and staff always helpful, even when I had to change the date. You can be confident that the work will be done to a high standard and the price won't... See more

Company replied

Rated 5 out of 5 stars

To be fair the service was excellent. I would give them a 4.5 star due to the only problem being that I ordered 2 matching tyres to go match the existing, one one of them was a slightly different vari... See more

Company replied


Company details

  1. #9 of 24 best companies in Tyre shop
  2. #3 of 7 best companies in Brake shop
  3. #5 of 10 best companies in Car Battery Shop
  4. #8 of 19 best companies in MOT Centre
  5. #24 of 54 best companies in Car service
  6. #3 of 3 best companies in Wheel alignment service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Unit 2 & 3, Common Lane North, NR34 9BL, Beccles, Beccles, United Kingdom

  • 01502 717885

4.6

Excellent

TrustScore 4.5 out of 5

1k reviews

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4.6

All reviews

(1,097)

34,155 reviews in the last 12 months

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Rated 5 out of 5 stars

Efficient!

Efficient, polite and punctual.
Job done to spec. All good.
Guy on reception even came over to the car to meet and greet & got the job done early.
👍😁

28 January 2026
Rated 4 out of 5 stars

They were good

They were good. Not sure one of the initial mot failures was stated correctly!? But we got the car fixed elsewhere in the end anyways. However the garage KINDLY honoured the free re-test as THEY couldn't get it done for us within the ten day period, they didn't have to but very generously did! Thankyou! AND we passed!

22 December 2025
Rated 5 out of 5 stars

Efficient Service

I arrived earlier than my allotted time and as there was a gap before the next customer arrived my vehicle had a new battery fitted there and then.
A good efficient service.

3 January 2026
Rated 5 out of 5 stars

Excellent Service

Having become stranded in a supermarket car park with a non starting car we managed to get to Protyre on the edge on town. Excellent service. Spoke to Chris Parker who replaced the battery and got us mobile within 20 minutes. Thank you, Chris

3 January 2026
Unprompted review
Protyre Autocare - Beccles logo

Reply from Protyre Autocare - Beccles

Dear Kevin Jeckells,

We're happy to hear that we could assist you so quickly when your car wouldn't start at our Beccles branch.

It's great to know that the battery replacement got you back on the road without delay.

Thank you for your positive feedback.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer Care - Protyre

Rated 1 out of 5 stars

I went in for a tyre

I went in for a tyre. I was told that I needed new rear brake pads and discs and that my rear shock absorber was badly leaking and it all needed doing immediately in the new year. I have just taken my car to my usual garage, they have told me the brakes have another 6-8 months and the shock absorber is ok, it will need looking at in another few months.
Disgraceful.
Just an update, no one has been in touch.

31 December 2025
Protyre Autocare - Beccles logo

Reply from Protyre Autocare - Beccles

Dear Miss Weston,

Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 3 out of 5 stars

I was a bit disappointed

I was a bit disappointed that they were unable to correct the tracking on my car, "because it has ADAS", and they were not equipped for that. They should've made that clear when I booked.

16 December 2025
Protyre Autocare - Beccles logo

Reply from Protyre Autocare - Beccles

Dear Anne Molyneux,

Thank you for bringing this to our attention. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

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