Had a slow puncture they fitted me in at fairly short notice.On arrival I was dealt with straight away and within a minutes a puncture in the wall of the tyre was diagnosed so it meant a new tyre.Gave... See more
Company replied
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Had a slow puncture they fitted me in at fairly short notice.On arrival I was dealt with straight away and within a minutes a puncture in the wall of the tyre was diagnosed so it meant a new tyre.Gave... See more
Company replied
The manager the staff, they always do a brilliant job of work on my car 10/10 is not enough really, but, truly, I won’t go anywhere else with my car, been with them for about 9/10 yrs.
Service and MOT done at Beccles. Easy to book and staff always helpful, even when I had to change the date. You can be confident that the work will be done to a high standard and the price won't... See more
Company replied
To be fair the service was excellent. I would give them a 4.5 star due to the only problem being that I ordered 2 matching tyres to go match the existing, one one of them was a slightly different vari... See more
Company replied
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Unit 2 & 3, Common Lane North, NR34 9BL, Beccles, Beccles, United Kingdom
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Efficient, polite and punctual.
Job done to spec. All good.
Guy on reception even came over to the car to meet and greet & got the job done early.
👍😁
Very helpful as u had to keep changing my mot date. Efficient and work to the times that they give.
My car had a coolant leak.
I walked into the shop at 12:30, welcoming staff
Helped me on the spot
Had my car back by 4pm
Efficient and courteous service and a job well done. Many thanks.
As always....very friendly, helpful and prompt service, so I'm a very satisfied customer
Dropped off my car for MOT passed with flying colours. Excellent customer service and thanks.
They were good. Not sure one of the initial mot failures was stated correctly!? But we got the car fixed elsewhere in the end anyways. However the garage KINDLY honoured the free re-test as THEY couldn't get it done for us within the ten day period, they didn't have to but very generously did! Thankyou! AND we passed!
Protyres saved me again with a complete new tyre with on the day fitting too! Rang up at half 9 and was all sorted by 2. Great customer service, friendly and helpful.
Protyre fitted me in for a new tyre very promptly. They gave me a full report, as asked, on the state of the old tyre and also gave me a report on the anticipated work needed over the next year.
I arrived earlier than my allotted time and as there was a gap before the next customer arrived my vehicle had a new battery fitted there and then.
A good efficient service.
Having become stranded in a supermarket car park with a non starting car we managed to get to Protyre on the edge on town. Excellent service. Spoke to Chris Parker who replaced the battery and got us mobile within 20 minutes. Thank you, Chris

Reply from Protyre Autocare - Beccles
I went in for a tyre. I was told that I needed new rear brake pads and discs and that my rear shock absorber was badly leaking and it all needed doing immediately in the new year. I have just taken my car to my usual garage, they have told me the brakes have another 6-8 months and the shock absorber is ok, it will need looking at in another few months.
Disgraceful.
Just an update, no one has been in touch.

Reply from Protyre Autocare - Beccles
Quick and Excellent service after replacing damaged tyre due to a blowout from a large pothole on the M25.
I was a bit disappointed that they were unable to correct the tracking on my car, "because it has ADAS", and they were not equipped for that. They should've made that clear when I booked.

Reply from Protyre Autocare - Beccles
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