"We'll always repair a tyre rather than replace it if we can." Words that saved me £150, when I'd mentally prepped for the worst. As ever, fast to book, prompt to book, and pragmatic about the fi... See more
Company replied
Location
Switch locationUnit 7 Raynham Close, Raynham Close Ind Est, CM23 5PB Bishops Stortford, Hertfordshire, GB
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See what reviewers are saying
Connor and the Team were brilliant in sorting out a tyre/wheel issue. It was towards their closing time but enabled us to take the car in, with the assistance of the AA. The job was carried out the ne... See more
Company replied
I would never go anywhere else ! Trustworthy , kind , professional and understanding . Always looking for the best price for you . Colin is a legend . Stays calm even when he us clearly rushed off... See more
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always accurate and attentive staff and a good service but I had to wait a while as were short staffed on the day. Its a shame there are no extra options like valve service etc available when buying t... See more
Company details
About Protyre Autocare - Bishops Stortford
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Unit 7 Raynham Close, Raynham Close Ind Est, CM23 5PB, Bishops Stortford, Hertfordshire, United Kingdom
- 01279 466466
4.9
Excellent
3k reviews
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Quick and efficient
9 September 2026
Reply from Protyre Autocare - Bishops Stortford
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bishops Stortford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
❌Inconsistent vehicle check reports and lack of accuracy❌
I visited Protyre twice within a few days for tyre replacements. During my first visit, my rear right tyre was measured and reported at 5.0mm, marked as green (OK). However, just three days later during my second visit, the exact same tyre was suddenly reported at 3.0mm and flagged as an amber advisory.
There is no way a tyre loses 2mm of tread depth in three days with minimal driving. This drastic inconsistency shows a lack of attention to detail and accuracy in their vehicle health checks.
As a customer, this inconsistency makes it very difficult to trust their reports or recommendations. It leaves me wondering whether the measurements are being taken carelessly or if the reports are deliberately adjusted to push unnecessary replacements. Very disappointing experience, and I have lost confidence in their professionalism.
9 September 2026
Reply from Protyre Autocare - Bishops Stortford
Dear Tim,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that your concerns will be investigated into and a manager will be in touch as soon as possible to discuss this further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
ALWAYS outstanding service from Colin…
ALWAYS outstanding service from Colin and his team. I trust his opinion 100%. We have been going to them for years. They are trust worthy and reliable.
9 September 2026
Reply from Protyre Autocare - Bishops Stortford
Hello Lucy,
We would like to thank you for sharing your feedback regarding the service you received at our Bishops Stortford branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Have always found Protyre to Bishops…
Have always found Protyre to Bishops Stortfort to be very professional friendly garage.
7 September 2026
Reply from Protyre Autocare - Bishops Stortford
Hello Mr Wright,
We would like to thank you for sharing your feedback regarding the service you received at our Bishops Stortford branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Bishops Stortford
Hello Alastair,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bishops Stortford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
MOT, and ServiceHave always found the to be…
Have always found the guys to be friendly and helpful, I wouldn’t go anywhere else.
3 September 2026
Reply from Protyre Autocare - Bishops Stortford
Hello Susan,
We would like to thank you for sharing your feedback regarding the service you received at our Bishops Stortford branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Thank you for fitting service in on a…
Thank you for fitting service in on a Bank Holiday!
7 September 2026
Reply from Protyre Autocare - Bishops Stortford
Hello Tim,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bishops Stortford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great service always very helpful
7 September 2026
Reply from Protyre Autocare - Bishops Stortford
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bishops Stortford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Bishops Stortford
Hello Dave,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bishops Stortford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Always a pleasure to use Colin and his…
Always a pleasure to use Colin and his team. Fantastic service and a team that go the extra mile. Don’t feel ripped off either.
24 August 2026
Reply from Protyre Autocare - Bishops Stortford
Dear Mrs B,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bishops Stortford branch.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
I got a competitive online price for my…
I got a competitive online price for my BF Goodrich tyres which were fitted the following day. The fitter took care of my vehicle and did a good job on tyres and front wheel alignment. The reception staff were helpful in assisting me find their location on the industrial estate.
2 September 2026
Reply from Protyre Autocare - Bishops Stortford
Hello David,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers. We are delighted to hear that you are happy with the service you received from the team, including the assistance with finding our location, the tyre fitting, and the wheel alignment.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Best regards,
Eddie
Customer Care - Protyre
Good service
I was dealt with promptly at the time booked for my tyre change. Always good fitting here, new valve and balancing included, and very good prices.
31 August 2026
Reply from Protyre Autocare - Bishops Stortford
Hello Mark,
Thank you for taking the time to share your positive feedback. We are delighted to hear that you received prompt and efficient service for your tyre change, and that you found our prices to be very good. We appreciate your kind words!
Best regards,
Eddie
Customer Care - Protyre
PROTYRE Bishops Stortford are truly the…
PROTYRE Bishops Stortford are truly the best. I had two Dunlop tyres fitted by them they gave me best price and slotted me in without appointment as I had a blown tyre. The customer service is outstanding. Definitely 5 stars
2 September 2026
Reply from Protyre Autocare - Bishops Stortford
Hello Fahad,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bishops Stortford branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
I was booked for four new tyres on…
I was booked for four new tyres on Saturday, due to less staff being available that day the company offered me a slot the day before and all four tyres were fitted within an hour, excellent service.
28 August 2026
Reply from Protyre Autocare - Bishops Stortford
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bishops Stortford branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Bishops Stortford
Hello Bernard,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bishops Stortford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Bishops Stortford
Hello Miss Sheed,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bishops Stortford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Quick and efficient while-you-wait…
Quick and efficient while-you-wait service for an MOT.
2 September 2026
Reply from Protyre Autocare - Bishops Stortford
Hello Mr and Mrs Whyte,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bishops Stortford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Fabulous quick and efficient service
Fabulous quick and efficient service, reasonably priced,
27 August 2026
Reply from Protyre Autocare - Bishops Stortford
Hello Patricia,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bishops Stortford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Very good service from booking to…
Very good service from booking to picking up my vehicle.
This is my 3rd service with protyre.
31 August 2026
Reply from Protyre Autocare - Bishops Stortford
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Bishops Stortford branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Bishops Stortford
Hello Mr Bunting,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bishops Stortford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
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