Protyre Autocare - Bishops Stortford Reviews 

2,631
•
TrustScore 5 out of 5

4.9

Unit 7 Raynham Close, Raynham Close Ind Est, CM23 5PB Bishops Stortford, Hertfordshire, GB

•

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

"We'll always repair a tyre rather than replace it if we can." Words that saved me £150, when I'd mentally prepped for the worst. As ever, fast to book, prompt to book, and pragmatic about the fi... See more

Company replied

Rated 5 out of 5 stars

Connor and the Team were brilliant in sorting out a tyre/wheel issue. It was towards their closing time but enabled us to take the car in, with the assistance of the AA. The job was carried out the ne... See more

Company replied

Rated 5 out of 5 stars

I would never go anywhere else ! Trustworthy , kind , professional and understanding . Always looking for the best price for you . Colin is a legend . Stays calm even when he us clearly rushed off... See more

Company replied

Rated 4 out of 5 stars

always accurate and attentive staff and a good service but I had to wait a while as were short staffed on the day. Its a shame there are no extra options like valve service etc available when buying t... See more


Company details

  1. Tyre shop
  2. also in
  3. Brake shop
  4. Car Battery Shop
  5. Car service
  6. MOT Centre
  7. Wheel alignment service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Unit 7 Raynham Close, Raynham Close Ind Est, CM23 5PB, Bishops Stortford, Hertfordshire, United Kingdom

  • 01279 466466

4.9

Excellent

TrustScore 5 out of 5

3k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(2,631)

33,081 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Exceptional service as always

Exceptional service as always.
We completely trust this garage and its staff. We wouldn’t consider going anywhere else.

25 September 2026
Protyre Autocare - Bishops Stortford logo

Reply from Protyre Autocare - Bishops Stortford

Hello Paul​,

We would like to thank you for sharing your feedback regarding the service you received at our Bishops Stortford branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Customer service

Customer service - staff (Colin & Connor) are knowledgeable, polite and helpful. Always willing to advise.
Value for money.

28 September 2026
Protyre Autocare - Bishops Stortford logo

Reply from Protyre Autocare - Bishops Stortford

Hello Customer,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bishops Stortford branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Connor was great

Connor was great, competitive price and I always new what was going on/happening.

28 September 2026
Protyre Autocare - Bishops Stortford logo

Reply from Protyre Autocare - Bishops Stortford

Hello Customer​,

We would like to thank you for sharing your feedback regarding the service you received at our Bishops Stortford branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Protyre Autocare - Bishops Stortford logo

Reply from Protyre Autocare - Bishops Stortford

Hello Elaine,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bishops Stortford branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Repeat customer buys another tyre

Repeat customer buys another tyre, and receives great service at a good price. I will be back for more. Many thanks.

28 September 2026
Protyre Autocare - Bishops Stortford logo

Reply from Protyre Autocare - Bishops Stortford

Hello Mr Underwood​,

We would like to thank you for sharing your feedback regarding the service you received at our Bishops Stortford branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very good services

Very good services

25 September 2026
Protyre Autocare - Bishops Stortford logo

Reply from Protyre Autocare - Bishops Stortford

Dear Salahuddin Qureshi,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bishops Stortford branch.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Good service

Fast, friendly, and knowledgeable team

23 September 2026
Protyre Autocare - Bishops Stortford logo

Reply from Protyre Autocare - Bishops Stortford

Hello Simon,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bishops Stortford branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Amazing service and Support

Amazing service and support. A special mention to Colin who really helped when I ordered the wrong tyres! Highly reccomend.

23 September 2026
Protyre Autocare - Bishops Stortford logo

Reply from Protyre Autocare - Bishops Stortford

Hello Mr Newman​,

We would like to thank you for sharing your feedback regarding the service you received at our Bishops Stortford branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Just the best around !

23 September 2026
Protyre Autocare - Bishops Stortford logo

Reply from Protyre Autocare - Bishops Stortford

Hello Steve,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bishops Stortford branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

I have used pro-tyre for many years and…

I have used pro-tyre for many years and they have always being polite and honest
They take an interest in your immediate priorities and and make a point of phasing in there work to your daily plan.

21 September 2026
Protyre Autocare - Bishops Stortford logo

Reply from Protyre Autocare - Bishops Stortford

Hello Brian,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at Bishops Stortford.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Phoned about 4.30 the day before and…

Phoned about 4.30 the day before and Colin who I spoke to said he had the tyre and said if I popped in first thing the following day he could fit it so that I could carry straight on to work 👍

21 September 2026
Protyre Autocare - Bishops Stortford logo

Reply from Protyre Autocare - Bishops Stortford

Hello Shane,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bishops Stortford branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Protyre is always dependable for…

Protyre is always dependable for immediate service that is required to a problem or for general car maintenance requirements. This is given readily with courtesy, efficiency and friendliness.

21 September 2026
Protyre Autocare - Bishops Stortford logo

Reply from Protyre Autocare - Bishops Stortford

Hello Pamela,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bishops Stortford branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Fantastic garage and staff.

Absolutely exceptional service as always 🙂

11 September 2026
Protyre Autocare - Bishops Stortford logo

Reply from Protyre Autocare - Bishops Stortford

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bishops Stortford branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Friendly helpful staff with useful …

Friendly helpful staff with useful advice as always, thank you

11 September 2026
Protyre Autocare - Bishops Stortford logo

Reply from Protyre Autocare - Bishops Stortford

Hello Roger,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bishops Stortford branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

I have the car MOT and tyres done here…

I have the car MOT and tyres done here and the prices and professionalism is excellent ,so l thought I'd have it serviced here as well (platinum) again excellent service and price. Happy days.

16 September 2026
Protyre Autocare - Bishops Stortford logo

Reply from Protyre Autocare - Bishops Stortford

Hello Kevin,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bishops Stortford branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent service

Excellent service, booked on line. Seen on time and run flat tyres fitted at v.good price. Staff friendly and informative. Strongly recommended.

16 September 2026
Protyre Autocare - Bishops Stortford logo

Reply from Protyre Autocare - Bishops Stortford

Hello Mr Andreotti​,

We would like to thank you for sharing your feedback regarding the service you received at our Bishops Stortford branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellence

The knowledge of the staff amazed me and the service was quick and extensive. Its a shame I live so far away, or i would not use anyone else.

16 September 2026
Protyre Autocare - Bishops Stortford logo

Reply from Protyre Autocare - Bishops Stortford

Hello Customer​,

We would like to thank you for sharing your feedback regarding the service you received at our Bishops Stortford branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Friendly staff perfect 👍

Friendly staff perfect 👍

14 September 2026
Protyre Autocare - Bishops Stortford logo

Reply from Protyre Autocare - Bishops Stortford

Hello Mr Poole,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bishops Stortford branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look