Good value tyres and also received a report showing all tyre wears plus wear report on condition of brake disks and pads on all wheels
Company replied
Unit 1, Longshot Industrial Estate, Longshot Lane, RG12 1RL Bracknell, Berkshire, GB
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Good value tyres and also received a report showing all tyre wears plus wear report on condition of brake disks and pads on all wheels
Company replied
Fantastic, friendly atmosphere. Raffa the manager is always very polite, friendly and has a great sense of humor. I have been going there for over 20 years and they are very professional, competitive... See more
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I felt very comfortable with all the information and assistance I received Being 80+ I felt I was really receiving good advice Pleased that it was garage I chose
Company replied
Used via Blackcircles, Decent experienced team, I am happy Blackcircles uses Protyre Bracknell as a fitter. Any issues, They fix on the spot, Such a decent run outfit, Bracknell Tyre and Batter... See more
Company replied
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Unit 1, Longshot Industrial Estate, Longshot Lane, RG12 1RL, Bracknell, Berkshire, United Kingdom
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Very helpful and polite staff and good price and advice

Reply from Protyre Autocare - Bracknell
Excellent service from your team. The fault in the tyre was identified while waiting. And new tyre installed.
I arrived late yesterday afternoon in the hope of getting new tyres fitted without an appointment.
The gentleman on the reception desk very kindly fitted my car in at 16.20, so I wouldn’t need to make a return trip.
They also helped me in and out of the waiting room, which made things much easier for me.
Thanks so much to the team for an excellent, quick, efficient job so late in the day. And for going the extra mile to help make my visit a lot easier for me.
Very much appreciated.
Surprised to hear to man running it infer to another customer firmly that his wife might not be safe on the road if he didn’t take the extra service being offered, felt a bit emotionally manipulative? I was persuaded to have wheel alignment done and don’t really know if I needed it. Heard next customer also apparently also needed it so felt like a standard thing they push and my £105 quote for 2 tyres ended up at nearly £160.

Reply from Protyre Autocare - Bracknell
Upsold wheel alignment when doing two tyres. Charged £40 but left car with the steering wheel aligned to the left. Went back to have it corrected, the person we spoke to was curt and tried to make out there could be an underlying issue with the car, the car was fine before they got their hands on it. Said we would have a long wait before they could sort it out. Didn't get the best vibe for the place, would not go back to them again.

Reply from Protyre Autocare - Bracknell
Had a nail in my tyre which needed sorting. They were very helpful. Said they were a little busy but would look at it as soon as possible. Didn't wait long and they managed to repair it. Helpful and friendly service.
Good reception coupled with speedy and efficient service and helpful advice, coupled a fair price.
Thorough investigation of tyre and repair made instead of new. This great news and will return whenever I need further services
Booked a time slot on line for a tyre upon arrival was told there would be a wait of about an hour was told i was welcome to wait now as a disabled person with back and mobility problems sitting on a hard chair for at least an hour was not an option
secondly i thought booking a 10.30 time slot would give me plenty of time to make my 12.30 appointment in town so i cancelled the tyre and decided to suffer the slow puncture for a further few days

Reply from Protyre Autocare - Bracknell
Excellent customer service. Booked online for tyres. They offered free alignment check afterwards and also did alignment as it was needed. Brilliant service throughout.
Staff were very helpful and friendly.
Service was very quick
Easy tyre selection on line. Reasonable price . Quick and efficient fitting. Professional but engaging staff.
I telephoned ahead with regard to a flat tyre I had and gave the tyre information I needed it changed for, the gentleman declined to order one in case it could be repaired. I arrived and spoke to the same gentleman who was extremely condescending towards me in a waiting room full of customers. I waited for 2.5 hours to be told that the tyre couldn’t be repaired and they would fit one of their own brand. I was told that I ought to change the remaining 3 tyres as they had only 4mm of tread. I explained I only urgently needed one replacing and was again extremely rude, telling me to be sure to come back and get the others changed. I felt completely humiliated and extremely frustrated at the length of time it took, with no information being offered; I had to ask several times. I will not be returning!

Reply from Protyre Autocare - Bracknell
Staff were friendly, helpful, knowledgeable, and efficient. What more can you ask for?
Superb service and reasonable prices
Welcoming and friendly. Easy to talk to and gave genuine advice. Did not try to sell or charge me for anything I didn't need! Was helpful with suggestions and alternatives. Went back several times after replacing my tyre to ask for advice, and they were just as friendly and open with free checks and suggestions. Great place to go!

Reply from Protyre Autocare - Bracknell
very friendly service, really helpful with not just me but other customers that i witnessed and the man on the front desk was so helpful will definitely be bringing my car back and recommending

Reply from Protyre Autocare - Bracknell
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