Protyre Autocare - Bracknell Reviews 

2,039
TrustScore 4.5 out of 5

4.7

Unit 1, Longshot Industrial Estate, Longshot Lane, RG12 1RL Bracknell, Berkshire, GB


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Rated 5 out of 5 stars

Good value tyres and also received a report showing all tyre wears plus wear report on condition of brake disks and pads on all wheels

Company replied

Rated 5 out of 5 stars

Fantastic, friendly atmosphere. Raffa the manager is always very polite, friendly and has a great sense of humor. I have been going there for over 20 years and they are very professional, competitive... See more

Company replied

Rated 5 out of 5 stars

I felt very comfortable with all the information and assistance I received Being 80+ I felt I was really receiving good advice Pleased that it was garage I chose

Company replied

Rated 5 out of 5 stars

Used via Blackcircles, Decent experienced team, I am happy Blackcircles uses Protyre Bracknell as a fitter. Any issues, They fix on the spot, Such a decent run outfit, Bracknell Tyre and Batter... See more

Company replied


Company details

  1. #9 of 24 best companies in Tyre shop
  2. #3 of 7 best companies in Brake shop
  3. #5 of 10 best companies in Car Battery Shop
  4. #8 of 19 best companies in MOT Centre
  5. #24 of 54 best companies in Car service
  6. #3 of 3 best companies in Wheel alignment service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Unit 1, Longshot Industrial Estate, Longshot Lane, RG12 1RL, Bracknell, Berkshire, United Kingdom

  • 01344 411323

4.7

Excellent

TrustScore 4.5 out of 5

2k reviews

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4.7

All reviews

(2,039)

33,644 reviews in the last 12 months

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Rated 5 out of 5 stars

Very helpful and polite staff and good…

Very helpful and polite staff and good price and advice

2 February 2026
Protyre Autocare - Bracknell logo

Reply from Protyre Autocare - Bracknell

Dear Alissa Lang,

We appreciate you taking the time to leave us this fantastic review!

We're so happy to hear that our team at our Bracknell branch were polite and helpful to you.

Thank you for your feedback!

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

I arrived late yesterday afternoon in…

I arrived late yesterday afternoon in the hope of getting new tyres fitted without an appointment.
The gentleman on the reception desk very kindly fitted my car in at 16.20, so I wouldn’t need to make a return trip.
They also helped me in and out of the waiting room, which made things much easier for me.
Thanks so much to the team for an excellent, quick, efficient job so late in the day. And for going the extra mile to help make my visit a lot easier for me.
Very much appreciated.

30 January 2026
Unprompted review
Rated 1 out of 5 stars

Alignment

Surprised to hear to man running it infer to another customer firmly that his wife might not be safe on the road if he didn’t take the extra service being offered, felt a bit emotionally manipulative? I was persuaded to have wheel alignment done and don’t really know if I needed it. Heard next customer also apparently also needed it so felt like a standard thing they push and my £105 quote for 2 tyres ended up at nearly £160.

27 January 2026
Unprompted review
Protyre Autocare - Bracknell logo

Reply from Protyre Autocare - Bracknell

Dear Customer,

Thank you for notifying us of your concerns.

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 1 out of 5 stars

Upsold wheel alignment, messed it up

Upsold wheel alignment when doing two tyres. Charged £40 but left car with the steering wheel aligned to the left. Went back to have it corrected, the person we spoke to was curt and tried to make out there could be an underlying issue with the car, the car was fine before they got their hands on it. Said we would have a long wait before they could sort it out. Didn't get the best vibe for the place, would not go back to them again.

31 January 2026
Unprompted review
Protyre Autocare - Bracknell logo

Reply from Protyre Autocare - Bracknell

Dear Paul,

Thank you for notifying us of your concerns. We are sorry to hear that your recent visit to our Bracknell branch has not been a positive one for you on this occasion.

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

Nail in tyre

Had a nail in my tyre which needed sorting. They were very helpful. Said they were a little busy but would look at it as soon as possible. Didn't wait long and they managed to repair it. Helpful and friendly service.

23 January 2026
Rated 1 out of 5 stars

Booked a time slot on line for a tyre…

Booked a time slot on line for a tyre upon arrival was told there would be a wait of about an hour was told i was welcome to wait now as a disabled person with back and mobility problems sitting on a hard chair for at least an hour was not an option
secondly i thought booking a 10.30 time slot would give me plenty of time to make my 12.30 appointment in town so i cancelled the tyre and decided to suffer the slow puncture for a further few days

22 January 2026
Unprompted review
Protyre Autocare - Bracknell logo

Reply from Protyre Autocare - Bracknell

Dear Elaine Ann,

Thank you for notifying us of your concerns.

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 1 out of 5 stars

Extremely rude and condescending!

I telephoned ahead with regard to a flat tyre I had and gave the tyre information I needed it changed for, the gentleman declined to order one in case it could be repaired. I arrived and spoke to the same gentleman who was extremely condescending towards me in a waiting room full of customers. I waited for 2.5 hours to be told that the tyre couldn’t be repaired and they would fit one of their own brand. I was told that I ought to change the remaining 3 tyres as they had only 4mm of tread. I explained I only urgently needed one replacing and was again extremely rude, telling me to be sure to come back and get the others changed. I felt completely humiliated and extremely frustrated at the length of time it took, with no information being offered; I had to ask several times. I will not be returning!

12 January 2026
Protyre Autocare - Bracknell logo

Reply from Protyre Autocare - Bracknell

Dear Mel Fisher ,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Bracknell branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 5 out of 5 stars

Staff were brilliant

Staff were friendly, helpful, knowledgeable, and efficient. What more can you ask for?
Superb service and reasonable prices

14 January 2026
Rated 5 out of 5 stars

Welcoming and friendly

Welcoming and friendly. Easy to talk to and gave genuine advice. Did not try to sell or charge me for anything I didn't need! Was helpful with suggestions and alternatives. Went back several times after replacing my tyre to ask for advice, and they were just as friendly and open with free checks and suggestions. Great place to go!

24 December 2025
Protyre Autocare - Bracknell logo

Reply from Protyre Autocare - Bracknell

Hello Tracy,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bracknell branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

very friendly service

very friendly service, really helpful with not just me but other customers that i witnessed and the man on the front desk was so helpful will definitely be bringing my car back and recommending

10 January 2026
Unprompted review
Protyre Autocare - Bracknell logo

Reply from Protyre Autocare - Bracknell

Dear Dan Hall-galley,

We appreciate you sharing your positive experience you had with our team at our Bracknell branch.

We're happy to hear that you found our team friendly and helpful.

We're glad you enjoyed your experience and we look forward to welcoming you again in the future.

Kind regards,
Kayliegh
Customer Care- Protyre

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