Protyre Autocare - Bracknell Reviews 

2,039
TrustScore 4.5 out of 5

4.7

Unit 1, Longshot Industrial Estate, Longshot Lane, RG12 1RL Bracknell, Berkshire, GB


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Rated 5 out of 5 stars

Fantastic, friendly atmosphere. Raffa the manager is always very polite, friendly and has a great sense of humor. I have been going there for over 20 years and they are very professional, competitive... See more

Company replied

Rated 5 out of 5 stars

Used via Blackcircles, Decent experienced team, I am happy Blackcircles uses Protyre Bracknell as a fitter. Any issues, They fix on the spot, Such a decent run outfit, Bracknell Tyre and Batter... See more

Company replied

Rated 5 out of 5 stars

Good value tyres and also received a report showing all tyre wears plus wear report on condition of brake disks and pads on all wheels

Company replied

Rated 5 out of 5 stars

I've been to this garage now on three separate occasions, twice for new tyres and this visit for an aircon re gas. i have to say, it's probably the best garage i have been too for cars in my driving l... See more

Company replied


Company details

  1. #9 of 24 best companies in Tyre shop
  2. #3 of 7 best companies in Brake shop
  3. #5 of 10 best companies in Car Battery Shop
  4. #9 of 19 best companies in MOT Centre
  5. #24 of 54 best companies in Car service
  6. #3 of 3 best companies in Wheel alignment service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Unit 1, Longshot Industrial Estate, Longshot Lane, RG12 1RL, Bracknell, Berkshire, United Kingdom

  • 01344 411323

4.7

Excellent

TrustScore 4.5 out of 5

2k reviews

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4.7

All reviews

(2,039)

33,685 reviews in the last 12 months

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Rated 5 out of 5 stars

Great experience

Great experience - never used this garage before and needed 2 front tyres being replaced, they were super busy but the man on the front desk handled the situation so well. Can see why they’re busy with such a great service! I’ll be back again for the back tyres

18 March 2026
Rated 4 out of 5 stars

A interesting experience

Great guys, good banter but because of a reduced staff numbers and the website giving unrealistic timing we waited 2 hrs. It a shame because we have used Protyre a number of times. With 5.1 million unemployed I think more could be done to attract young people to the industry.
Thanks to the staff
and good luck in the future.

12 March 2026
Rated 5 out of 5 stars

Good service and advice

Good service and advice.

4 March 2026
Protyre Autocare - Bracknell logo

Reply from Protyre Autocare - Bracknell

Dear Sanjay Choudhary,

We appreciate you taking the time to leave us this 5 star review.

We're delighted you were happy with our service and advice that you had at our Bracknell branch.

Thank you for your feedback!

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 1 out of 5 stars

Worst customer service

Let me start by saying, if I could give zero stars I would! The guy at the counter at Protyre Bracknell was the rudest person I have ever come across. As soon as I mentioned I had booked two front tyres and wheel alignment through Black Circles, he was very dismissive and argumentative. When asking me what tyres I had ordered and upon me unlocking my phone to view the email, he said “I don’t want to see your phone, just read out the numbers”. The alignment did not get done as their machine was broke so I guess I saved a little less time having to sit in the waiting room with this individual which was a bonus. I will not be going back to this place again even if the tyres were free. Avoid at all costs!

16 February 2026
Unprompted review
Protyre Autocare - Bracknell logo

Reply from Protyre Autocare - Bracknell

Dear Dean Marshall,

Thank you for bringing this to our attention. 

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kind regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

I've just had 2 tyres fitted to my…

I've just had 2 tyres fitted to my motorhome at the Bracknell Branch. Very polite, friendly reception and quick fitting. Competitive prices. I highly recommend based on my experience.

19 February 2026
Unprompted review
Rated 1 out of 5 stars

Called Wednesday 11.12am 18 Feb 2026…

Called Wednesday 11.12am 18 Feb 2026 and discussed the option of either fitting a new tyre via Asda tyres or repairing a possible slow puncture, felt throughout the conversation he was condescending. Name when asked towards the end of the conversation was Trevor but it could have been made up. It doesn't surprise me he didn't return a call when he said he would.

Extremely poor customer service and no way to run a business.

18 February 2026
Unprompted review
Protyre Autocare - Bracknell logo

Reply from Protyre Autocare - Bracknell

Dear Andrew,

Thank you for notifying us of your concerns.

Customer service is important to us, and we always try to make sure that it is at the best that it can be for all our customers, therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

Great place to go

I was booked in the next day for 2 tyres then I noticed 1 of my tyres had gone down so I pumped it up and headed there on the way home from work,I had 2 tryes blow out after hitting a big pothole and had a new one put on along with my spare one,I wanted all the same tryes on the car so the guys moved the wheels around and put the different trye as my spare and put the new ones on the front and others on the back,I always use this garage as they are helpful and friendly

16 February 2026
Rated 5 out of 5 stars

I would recommend people to go to have…

I would recommend people to go to have their cars done very professional very kind men done my tire in seconds and advised me as well

16 February 2026
Protyre Autocare - Bracknell logo

Reply from Protyre Autocare - Bracknell

Dear Usha Burgess,

We appreciate you recommending our services! It's great to hear the team at our Bracknell branch provided professional and efficient service, along with helpful advice for your tire needs.

Thank you for your positive feedback!

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

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