They where very helpful bought two tyres the tyre warning light was on and they sorted it for me thanks very much.
Location
Switch locationUnit 5a, Pen-Y-Bont Ind Est, Coity Road, CF31 1NW Bridgend, Mid Glamorgan, GB
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Excellent service. Staff has been very helpful to solve auto problems. Has been using Protyre Bridgend for years. Highly recommend to use Protyre Bridgend. Thank you P Lee
Company replied
Excellent service from the guys in the tyre depot. I attempted to use a Groupon voucher to pay for an air con recharge but was having difficulty verifying it for them. Despite it being 5.25 they were... See more
Easy to order tyres online and make an appointment for fitting. Always a good selection to choose from at good prices. At the local fitting centre, Bathwick Tyres, Bridgend, the service is always poli... See more
Company replied
Company details
- #9 of 23 best companies in Tyre shop
- #3 of 7 best companies in Brake shop
- #5 of 10 best companies in Car Battery Shop
- #8 of 20 best companies in MOT Centre
- #24 of 55 best companies in Car service
- #3 of 3 best companies in Wheel alignment service
About Protyre Autocare - Bridgend Pen Y Bon
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Unit 5a, Pen-Y-Bont Ind Est, Coity Road, CF31 1NW, Bridgend, Mid Glamorgan, United Kingdom
- 01656 659152
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No problem cant fault the boys felt…
No problem cant fault the boys felt reassured about everything
The service i received was professinal…
The service i received was professinal at the garage and the guys who fitted my tyres were very polite and friendly.
I will be coming back in the near future for tyres.
2 tyres with tracking in and out 20…
2 tyres with tracking in and out 20 mins awesome
The staff always go out of their way to…
The staff always go out of their way to help and answer any questions.
Great customer service
Great customer service, very knowledgeable and very helpful. Did not have to wait for very long.
Excellent Service
Very decent prices, excellent service, staff very efficient and friendly
Excellent service
Excellent service. Very fast replacement of my tyres and Excellent order system.
Excellent professional service again
Excellent professional service again, MOT sorted with no hassle.
Excellent service
Was able to change tyres while I waited without an appointment.
The tyres needed were in stock. Customer service was excellent. Only reason why it was not 5 stars is because I was told it would take a certain amount of time but it ended up taking twice as long, however they were busy and I had just turned up so I understood.
May use AI-assist with repliesRead more

Reply from Protyre Autocare - Bridgend Pen Y Bon
Contact with garage was both…
Contact with garage was both professional and friendly. And work was carried out on time, and staff very courteous.

Reply from Protyre Autocare - Bridgend Pen Y Bon
MOT WORK SUBCONTRACTED AND VERY MISLEADING TIME SLOTS
Booked an Mot at Protyre Brigend . I had no idea there there were two branches and I turned up at the old Celtic Tyres only to find that the MOT was booked into the Litchard depot.
I had the impression from the online booking that I was booked for a 1 hr slot and that I could simply wait at the premises. In fact I discovered that the MOT work is subcontracted to a garage down the road and that I would be notified when ready. I had to walk about 2 miles to Bridgend town centre to catch a bus home 10 miles away.
Around four hours later I received a call stating that the car was ready. Of course that entailed another 10 mile bus trip.
Misleading time slots made me waste my entire day with massive inconvenience.
Would I book another MOT with Protyre? ABSOLUTELY NOT. SUBCONTRACTING MOT'S IS TOTATALLY MISLEADING AND NOT MADE CKEAR WHEN BOOKIN ONLINE. ONE EXTREMELY DISGRUNTLED EX CUSTOMER.

Reply from Protyre Autocare - Bridgend Pen Y Bon
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