Robin was very professional with the advice given on my vehicle and milage used. My appointment was quick and the waiting room was very good. Price was competitive. Well done all ,my go to tyre plac... See more
Company replied
Location
Switch locationUnit 5a, Pen-Y-Bont Ind Est, Coity Road, CF31 1NW Bridgend, Mid Glamorgan, GB
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See what reviewers are saying
Staff are clean and polite always Prices are very competitive The service was excellent and they were true to time
Company replied
Needed a new tyre for my Toyota Yaris, as always excellent service at Protyre Bridgend. The staff are brilliant, so helpful and friendly and top class service every time. I would never go anywhere el... See more
Company replied
Excellent service from the guys in the tyre depot. I attempted to use a Groupon voucher to pay for an air con recharge but was having difficulty verifying it for them. Despite it being 5.25 they were... See more
Company details
About Protyre Autocare - Bridgend Pen Y Bon
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Unit 5a, Pen-Y-Bont Ind Est, Coity Road, CF31 1NW, Bridgend, Mid Glamorgan, United Kingdom
- 01656 659152
4.5
Excellent
584 reviews
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Excellent service
Was able to change tyres while I waited without an appointment.
The tyres needed were in stock. Customer service was excellent. Only reason why it was not 5 stars is because I was told it would take a certain amount of time but it ended up taking twice as long, however they were busy and I had just turned up so I understood.
30 December 2025
May use AI-assist with repliesRead more
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Reply from Protyre Autocare - Bridgend Pen Y Bon
Hello Brian,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bridgend branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Contact with garage was both…
Contact with garage was both professional and friendly. And work was carried out on time, and staff very courteous.
12 December 2025
Reply from Protyre Autocare - Bridgend Pen Y Bon
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bridgend Pen-Y-Bon branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
MOT WORK SUBCONTRACTED AND VERY MISLEADING TIME SLOTS
Booked an Mot at Protyre Brigend . I had no idea there there were two branches and I turned up at the old Celtic Tyres only to find that the MOT was booked into the Litchard depot.
I had the impression from the online booking that I was booked for a 1 hr slot and that I could simply wait at the premises. In fact I discovered that the MOT work is subcontracted to a garage down the road and that I would be notified when ready. I had to walk about 2 miles to Bridgend town centre to catch a bus home 10 miles away.
Around four hours later I received a call stating that the car was ready. Of course that entailed another 10 mile bus trip.
Misleading time slots made me waste my entire day with massive inconvenience.
Would I book another MOT with Protyre? ABSOLUTELY NOT. SUBCONTRACTING MOT'S IS TOTATALLY MISLEADING AND NOT MADE CKEAR WHEN BOOKIN ONLINE. ONE EXTREMELY DISGRUNTLED EX CUSTOMER.
2 December 2025
Reply from Protyre Autocare - Bridgend Pen Y Bon
Dear Michael,
Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Confident and competent
Good price, completed on time, friendly and helpful. I will be back again,
3 December 2025
Reply from Protyre Autocare - Bridgend Pen Y Bon
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bridgend branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
The staff made me feel welcome and …
The staff made me feel welcome and gave me different options for a selection of tyres, with regards to type and price.
19 November 2025
Great guys always willing to help
Great guys always willing to help, really quick service too.
29 October 2025
Reply from Protyre Autocare - Bridgend Pen Y Bon
Dear James,
We appreciate you taking the time to leave us this fantastic review.
We're so glad to hear you received quick and helpful service from our team at our Bridgend Pen Y Bon branch.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Great choice of tyres at the lowest on…
Great choice of tyres at the lowest on the market prices and available immediately. Date and time slots always available. Easy payment and clear confirmation. Fast fitting.
27 October 2025
Reply from Protyre Autocare - Bridgend Pen Y Bon
Hello Mr Zalewski,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bridgend branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Friendly Service
Staff were friendly, courteous, and professional. Tyres and tracking were competitively priced...would recommend
22 October 2025
Reply from Protyre Autocare - Bridgend Pen Y Bon
Hello Kvause,
We would like to thank you for sharing your feedback regarding the service you received at our Bridgend branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Needed a new tyre urgently
Needed a new tyre urgently. It was in stock and fitted and tracking done in about 20minutes
Friendly, helpful staff in reception
9 October 2025
Reply from Protyre Autocare - Bridgend Pen Y Bon
Hello Angela,
We're happy to hear that our team in centre assisted you quickly with your urgent tyre needs. We appreciate your positive feedback regarding our helpful staff and efficient service. Thank you!
Best regards,
Eddie
Customer Care - Protyre
Quick and tidy work.
13 October 2025
The guys at Bridgend are always great
The guys at Bridgend are always friendly very helpful and go above and beyond
29 September 2025
Great guys very helpful and polite
Great guys very helpful and polite. On the day of my visit they were extremely short staffed but tried their utmost to get the job done. A big shout out for Zak what a great guy he talked me through everything and explained why it had to be done. James did his utmost to keep customers happy and to keep the boys going. I will not hesitate to use these guys again.
17 September 2025
Great result and great staff.
Everyone I met at Protyre Bridgend was so helpful and friendly. Unfortunately I had to have the 4tyres on my car changed. My memory for names is appalling but I think the lovely guy in reception was called James, he was so helpful and made the whole experience easy for me. Let’s just say I’m an older lady, with no real idea about buying Tyres, and I was really pleased with the information I received from the young technician Geraint. Would recommend this garage for sure.
11 September 2025
Unprompted review
Reply from Protyre Autocare - Bridgend Pen Y Bon
Hello Julie,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bridgend branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Great service online and in store
Great service online and in store. I hate going to get to tyres as it usually takes ages and is noisy and time consuming. I arrived early but seen immediately. Great service. Nice reception area clean and tidy. Professional and courteous staff. Thank you.
12 September 2025
Unprompted review
Reply from Protyre Autocare - Bridgend Pen Y Bon
Hello Gina,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bridgend branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
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