Protyre Autocare - Buckley Reviews 

2,491
TrustScore 4.5 out of 5

4.5

Mount Terrace Works, CH7 3AE Buckley, GB


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Rated 5 out of 5 stars

Been coming to Buckley Tyres for my tyres for over 20 years, and I come a fair way from Wirral too. Always competitively priced, and always EXCELLENT customer service. The team just descend on your c... See more

Company replied

Rated 5 out of 5 stars

Excellent service from everyone at Protyre, I had only booked the night before and when I turned up they were quick and efficient and the kept me in the loop about where they were up to with my tyre... See more

Company replied

Rated 4 out of 5 stars

The tyres were the best price locally, the staff were polite, respectful, efficient and helpful. My only complaint was that as a regular customer of Buckley Tyres, I asked if my new tyres could be fit... See more

Rated 5 out of 5 stars

Fitted me in, only waited 10 mins young gentleman very polite and thorough in checking my tyres. Even tho it’s not Buckley tyres anymore very good experience definitely be back when my car does need n... See more


Company details

  1. #10 of 24 best companies in Tyre shop
  2. #3 of 7 best companies in Brake shop
  3. #5 of 10 best companies in Car Battery Shop
  4. #8 of 20 best companies in MOT Centre
  5. #24 of 55 best companies in Car service
  6. #3 of 3 best companies in Wheel alignment service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Mount Terrace Works, CH7 3AE, Buckley, United Kingdom

  • 01244 544575

4.5

Excellent

TrustScore 4.5 out of 5

2k reviews

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4.5

All reviews

(2,491)

35,519 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Prompt

Prompt, efficient and courteous.
Detailed report.
Advice offered without pressure to buy parts straight away.

5 December 2025
Protyre Autocare - Buckley logo

Reply from Protyre Autocare - Buckley

Hello Nerys,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Buckley branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very efficient service

Very efficient service

3 December 2025
Protyre Autocare - Buckley logo

Reply from Protyre Autocare - Buckley

Hello Steven,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Buckley branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Good service provided

Good service provided

1 December 2025
Protyre Autocare - Buckley logo

Reply from Protyre Autocare - Buckley

Hello Cath,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Buckley branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent service from start to finish.

Easy to book your appointment online with a day and time to suit you. Plenty of choice of tyres, and the best price I found when shopping around (if you know the exact tyre you’re after). Service on the day was excellent.
Would definitely recommend.

26 November 2025
Rated 5 out of 5 stars

4 tyres changed out

4 tyres changed out, without causing any damage to the alloys, this isn’t always the case when taken elsewhere. Courteous and polite even explaining the front wheel balancing.

24 November 2025
Rated 5 out of 5 stars

Great service

I was attended to quickly and efficiently. All the staff I came into contact with were friendly and pleasant.

21 November 2025
Protyre Autocare - Buckley logo

Reply from Protyre Autocare - Buckley

Hello Sarah​,

We would like to thank you for sharing your feedback regarding the service you received at our Buckley branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Review

Although my bike didn’t pass first time I did feel that the tester was fair and was prepared to discuss the problem. When it was rectified it passed without a problem.

21 November 2025
Rated 5 out of 5 stars

Quick efficient and always friendly

Quick efficient and always friendly. Great service

19 November 2025
Protyre Autocare - Buckley logo

Reply from Protyre Autocare - Buckley

Hello Andrew,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Buckley branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

The best around!

Reliable, trustworthy, thorough and good value for money. Great place that I’ll continue to go back to time and time again.

11 November 2025
Protyre Autocare - Buckley logo

Reply from Protyre Autocare - Buckley

Hello Customer​,

We would like to thank you for sharing your feedback regarding the service you received at our Buckley branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service

Great service

Was quoted by another garage a significant amount more for 1 job.
Protyre did a lot more for the same price.

Highly recommend, great job all round

13 November 2025
Rated 1 out of 5 stars

A shadow of its former self

Shocking. 2 rear wheels off quick enough.... and 40 minutes later I drive away.

Back in the day this place was like an F1 out stop. Not the case now. It seems the buy out from pro tyre has stripped Buckley tyres of its edge. Shame .

17 November 2025
Protyre Autocare - Buckley logo

Reply from Protyre Autocare - Buckley

Dear Mr B,

Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

I never have a problem

I never have a problem, all staff are polite and helpful nothing too much of a bother. I have been going there for at least last 40 odd years, that is even before Protyre took over.

17 November 2025
Protyre Autocare - Buckley logo

Reply from Protyre Autocare - Buckley

Hello Barbara,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Buckley branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Tyre fitted quickly

Tyre fitted quickly , office staff very pleasant xx

17 November 2025
Protyre Autocare - Buckley logo

Reply from Protyre Autocare - Buckley

Hello Gillian,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Buckely branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Arrived with a suspected puncture

Arrived with a suspected puncture. Seen swiftly, and reassured tyre would be fixed whilst I waited enjoying a complementary coffee. Staff attitude was good although place is looking tired and needs a revamp.

17 November 2025
Protyre Autocare - Buckley logo

Reply from Protyre Autocare - Buckley

Hello Caroline,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Buckley branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

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