Been coming to Buckley Tyres for my tyres for over 20 years, and I come a fair way from Wirral too. Always competitively priced, and always EXCELLENT customer service. The team just descend on your c... See more
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Been coming to Buckley Tyres for my tyres for over 20 years, and I come a fair way from Wirral too. Always competitively priced, and always EXCELLENT customer service. The team just descend on your c... See more
Company replied
Excellent service from everyone at Protyre, I had only booked the night before and when I turned up they were quick and efficient and the kept me in the loop about where they were up to with my tyre... See more
Company replied
The tyres were the best price locally, the staff were polite, respectful, efficient and helpful. My only complaint was that as a regular customer of Buckley Tyres, I asked if my new tyres could be fit... See more
Fitted me in, only waited 10 mins young gentleman very polite and thorough in checking my tyres. Even tho it’s not Buckley tyres anymore very good experience definitely be back when my car does need n... See more
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Mount Terrace Works, CH7 3AE, Buckley, United Kingdom
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Mixed really. The original Buckley tyres was friendly and more importantly a personal service. The downside now it’s just a business. I’m not liking the book in service.Whereas you used to tip up and get seen eventually.Maybe it’s time to look elsewhere..interaction was polite but that was it…
Prompt attention on arrival. Thorough attention to detail as the work progressed.
Hassle free booking an appointment on line.
Professional service as ever.
Buckley tyres use to be a reputable tyre fitting centre, however since its change over to Protyre it has gone downhill, such a shame as it was my go to place for tyres and exhausts etc! Twice I have used it through recently once through black circles and once to have tracking done, which they couldn’t do as they were apparently seized, took it to my local garage and they freed them off im 5 minutes, not even any sign of them attempting to free them off with a wire brush or lubricant! Whilst in waiting room I witnessed 4 phone calls turning work away as they were ‘snowed under’ only 2 bays in use, even sending work to Barry Wilkins, wouldn’t of been the case with the old Buckley tyres. Sort yourselves out, won’t be using again, not the first bad experience I’ve heard since either!

Reply from Protyre Autocare - Buckley
Easy booking in process. Delivered on time. Friendly staff always.
Dead easy, ordered tyres online, got a date and time, turned up and tyres changed within half an hour. Fitter was courteous and friendly. Would recommend to anyone
5 stars, as always very reliable and honest garage. I would not go anywhere else for my tires.
Quickly and expertly fixed a slow puncture for me in a winter run flat. Avoided the cost of having to buy a new tyre.
Thought I had a nail in tyre causing slow puncture, no nail the cause was leaking seal to rim, well discovered and sorted, good service
A very good service and customer oriented a broad knowledge of automobile machines
The service was prompt and thorough, the staff were very polite and friendly but £270 for 2 tyres is outrageous, even in today’s world.
No delay in getting the car in, good value for the service (balancing the wheels)

Reply from Protyre Autocare - Buckley
I do not know what Protyre business model is but they have ruined a local business that I used for many years, I pity their investors!

Reply from Protyre Autocare - Buckley
Very helpful as I had to change appointments due to illness but they fitted me in so all good, thank you .
I think £35 for a puncture repair is very expensive

Reply from Protyre Autocare - Buckley
Return customer, no reason not to, very polite, friendly staff who know their job, highly recommend.
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