Protyre Autocare - Buckley Reviews 

2,485
TrustScore 4.5 out of 5

4.5

Mount Terrace Works, CH7 3AE Buckley, GB


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Rated 5 out of 5 stars

Been coming to Buckley Tyres for my tyres for over 20 years, and I come a fair way from Wirral too. Always competitively priced, and always EXCELLENT customer service. The team just descend on your c... See more

Company replied

Rated 5 out of 5 stars

Excellent service from everyone at Protyre, I had only booked the night before and when I turned up they were quick and efficient and the kept me in the loop about where they were up to with my tyre... See more

Company replied

Rated 4 out of 5 stars

The tyres were the best price locally, the staff were polite, respectful, efficient and helpful. My only complaint was that as a regular customer of Buckley Tyres, I asked if my new tyres could be fit... See more

Rated 5 out of 5 stars

Fitted me in, only waited 10 mins young gentleman very polite and thorough in checking my tyres. Even tho it’s not Buckley tyres anymore very good experience definitely be back when my car does need n... See more


Company details

  1. #9 of 24 best companies in Tyre shop
  2. #3 of 7 best companies in Brake shop
  3. #5 of 10 best companies in Car Battery Shop
  4. #8 of 20 best companies in MOT Centre
  5. #23 of 55 best companies in Car service
  6. #3 of 3 best companies in Wheel alignment service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Mount Terrace Works, CH7 3AE, Buckley, United Kingdom

  • 01244 544575

4.5

Excellent

TrustScore 4.5 out of 5

2k reviews

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4.5

All reviews

(2,485)

34,881 reviews in the last 12 months

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Rated 4 out of 5 stars

Mixed really

Mixed really. The original Buckley tyres was friendly and more importantly a personal service. The downside now it’s just a business. I’m not liking the book in service.Whereas you used to tip up and get seen eventually.Maybe it’s time to look elsewhere..interaction was polite but that was it…

23 February 2026
Rated 1 out of 5 stars

Buckley tyres use to be a reputable…

Buckley tyres use to be a reputable tyre fitting centre, however since its change over to Protyre it has gone downhill, such a shame as it was my go to place for tyres and exhausts etc! Twice I have used it through recently once through black circles and once to have tracking done, which they couldn’t do as they were apparently seized, took it to my local garage and they freed them off im 5 minutes, not even any sign of them attempting to free them off with a wire brush or lubricant! Whilst in waiting room I witnessed 4 phone calls turning work away as they were ‘snowed under’ only 2 bays in use, even sending work to Barry Wilkins, wouldn’t of been the case with the old Buckley tyres. Sort yourselves out, won’t be using again, not the first bad experience I’ve heard since either!

18 February 2026
Protyre Autocare - Buckley logo

Reply from Protyre Autocare - Buckley

Dear Daz Hughes,

Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

Great service.

Dead easy, ordered tyres online, got a date and time, turned up and tyres changed within half an hour. Fitter was courteous and friendly. Would recommend to anyone

12 February 2026
Rated 5 out of 5 stars

5 stars

5 stars, as always very reliable and honest garage. I would not go anywhere else for my tires.

11 February 2026
Rated 5 out of 5 stars

Good job at balancing

No delay in getting the car in, good value for the service (balancing the wheels)

26 January 2026
Protyre Autocare - Buckley logo

Reply from Protyre Autocare - Buckley

Dear Lauri,

We appreciate you taking the time to share your positive experience.

We're glad you were able to get your car in quickly and that you felt the service was a good value at our Buckley branch.

Thank you for your feedback.

We look forward to welcoming you again in the future,

Kind regards
Kayliegh
Customer care - Protyre

Rated 1 out of 5 stars

I do not know what Protyre business…

I do not know what Protyre business model is but they have ruined a local business that I used for many years, I pity their investors!

30 January 2026
Protyre Autocare - Buckley logo

Reply from Protyre Autocare - Buckley

Dear Mark,

We're sorry to hear that you feel this way. 

We can confirm that this has been raised with the Area Manager and he will be in touch with you in due course regarding your experience. 

Kind regards,
Eddie
Customer Care - Protyre

Rated 3 out of 5 stars

I think £35 for a puncture repair is…

I think £35 for a puncture repair is very expensive

26 January 2026
Protyre Autocare - Buckley logo

Reply from Protyre Autocare - Buckley

Dear Gareth Hughes,


Thank you for raising your concerns.

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

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