I called in with a slow puncture and visible nail in my relatively new tyre, having been told by a nationwide tyre chain that it couldn’t be repaired. I was out again within 25 minutes with the tyre r... See more
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I have been using this branch, albeit formerly as Celtic Tyres, Cardiff, around 40 years. The main reasons being the staff’s honesty, integrity and quality of service, together with the company’s comm... See more
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Great staff and good service in general but nearly totally let down this recent bank holiday. Unfortunately Google and their website all stated it was open but it was fully shut when I arrived. Other... See more
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friendly efficient staff, good competitive pricing. Been a customer for over 40 years from when Celtic Tyres were there.
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Company details
About Protyre Autocare - Cardiff Brindley Road
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Brindley Road, off Penarth Road, CF11 8TX, Cardiff, Cardiff, United Kingdom
- 02920 221201
4.9
Excellent
676 reviews
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Protryre were very helpful in dealing…
Protryre were very helpful in dealing with a puncture. They advised on the choice of tyre and the process was completed quickly.
4 May 2026
Reply from Protyre Autocare - Cardiff Brindley Road
Hello Paul,
We would like to thank you for sharing your feedback regarding the service you received at our Cardiff branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
They booked my car in very quickly as I…
They booked my car in very quickly as I was very worried about the tracking. The staff were very helpful and explained the problem.
12 June 2026
Reply from Protyre Autocare - Cardiff Brindley Road
Hello Christine,
We are so pleased to hear we could quickly address your tracking concerns. It's wonderful that our team in centre provided clear explanations and helpful service. Thank you for your kind words!
Best regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Cardiff Brindley Road
Hello Joan,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Cardiff branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Good knowledge service and friendly staff
Good service knowledge staff and friendly staff
5 June 2026
Reply from Protyre Autocare - Cardiff Brindley Road
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Cardiff branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service as always
Excellent service as always. Paul and the team are very helpful.
30 May 2026
Excellent service from Paul and his…
Excellent service from Paul and his colleagues at Penarth Rd depot
3 June 2026
Excellent customer service
Excellent customer service. Had brake check on Tuesday and work required carried out the next day. So efficient and friendly staff.
25 May 2026
We had a flat tyre -
We had a flat tyre -
We were seen straight away and the cause of the flat identified- a nail -they then were able to repair our tyre
The staff were polite and efficient
Would recommend
20 May 2026
Lee is always extremely helpful and…
Lee is always extremely helpful and knowledgeable, being getting my tyres for Protyre for many years.
18 May 2026
Very helpful staff and immediate…
Very helpful staff and immediate response to issue (tyre repair) unlike National Tyres who told me they have no variability to fix a puncture!!!!). A bit expensive but great service.
13 May 2026
Friendly Staff replaced 2 Front Tyres +…
Friendly Staff replaced 2 Front Tyres + checked the Wheel Alignment. Good Price -Many Thanks A. Murray
11 May 2026
Good service eventually
Great staff and good service in general but nearly totally let down this recent bank holiday. Unfortunately Google and their website all stated it was open but it was fully shut when I arrived. Other customers also waiting who fell foul of this error. I had confirmation texts and email confirmation and fully paid in advance for a tyre change but even though the Brindley Road branch had a banner specifically saying they were open 9-4 on Monday 4th they were completely shut. I’ve since had a reply saying they’re going to speak to their communications team and website team, but realistically their system needs to be updated to NOT allow work to be booked in on days they’re clearly not there. How stupid. Many thanks to the team though for organising the work to be done at their Clive Street garage so promptly and hassle free. Big thumbs up to mechanic Phil there for reassuring me and giving me confidence to get back on the road safely and drive my family to West Wales on our holiday.
11 May 2026
Reply from Protyre Autocare - Cardiff Brindley Road
Dear Julian,
Thank you for bringing this to our attention. We are sorry to hear that this has happened.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Excellent friendly service
Excellent friendly service, supplying and fitting the tyres that I wanted at a good price
28 April 2026
Celtic Tyres deliver again.
Really good customer service, competitive pricing and great work.
8 April 2026
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