Excellent service as usual, short notice tyre replacement due to nail being found during MOT at BMW. Lower cost than BMW, prompt and efficient service. Would certainly recommend to any friends or fami... See more
Company replied
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See what reviewers are saying
I popped into the location expecting to make an appointment, and was pleasantly supprised they took the car straight in and made the adjustments necessary in less than 15 minutes. I was leaveing in ap... See more
Company replied
Arranged appointment to replace two front tyres. Previously advised recommended tyres, cheaper than ones I was going to buy based on mileage and driving style. All fitted and sorted within 30 mins of... See more
Great staff and good service in general but nearly totally let down this recent bank holiday. Unfortunately Google and their website all stated it was open but it was fully shut when I arrived. Other... See more
Company replied
Company details
- #9 of 23 best companies in Tyre shop
- #3 of 7 best companies in Brake shop
- #5 of 10 best companies in Car Battery Shop
- #8 of 20 best companies in MOT Centre
- #24 of 55 best companies in Car service
- #3 of 3 best companies in Wheel alignment service
About Protyre Autocare - Cardiff Brindley Road
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Brindley Road, off Penarth Road, CF11 8TX, Cardiff, Cardiff, United Kingdom
- 02920 221201
4.9
Excellent
661 reviews
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Great service from start to finish
Great service from start to finish. I needed tyres and 4 wheel alignment. They couldn’t beat a price I had on tyres but were very accommodating to do the 4 wheel alignment straight after the tyres were fitted as that place were not able to offer the service. When speaking on the phone they walked me through the possible costs and said any difference would be spoken about on the day before doing the work. On the day, I turned up and was warmly welcomed by the chap in the office who took my keys from me. When the car was being worked on he explained the process and numbers they were seeing on screen. I felt very informed and came away with a better tracking car and knowledge of what it all means. They also gave me details of where to get an alloy repair done as that was needed too. All round great guys, great service and a great price too. Couldn’t be happier!
10 January 2026
Excellent
Excellent. Very friendly, honest, reliable, knowledgeable and professional. Service was highly efficient. Competitive pricing. Great warm waiting area on a very cold day! Thank you to the team!
5 January 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Protyre Autocare - Cardiff Brindley Road
Hello Fergus,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Cardiff branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
The job
The job - two new front tyres - was handled quickly (ordering in) - and fitted quickly at the appointed day and time.
17 December 2025
Outstanding Service
First time I used Pro Tyre I found them to be pleasant, knowledgeable and professional. My car Tyre was replaced quickly and as they worked on it I was treated to a lovely Latte that a Starbucks would have been proud to serve. Pro Tyre is my choice to meet all of our upcoming Tyre and wheel related needs!! Thank you to Jason and his efficient team.
10 December 2025
Reply from Protyre Autocare - Cardiff Brindley Road
Hello Stephen,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Cardiff branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Staff always really helpful and a nice…
Staff always really helpful and a nice warm waiting room too. Goid quick service
10 December 2025
Excellent all round experience!
Excellent price, excellent service! Couldn't be better!
Thank you very much!
10 December 2025
Excellent service. The staff were very polite and…
The staff were very polite and professional.
14 November 2025
Reply from Protyre Autocare - Cardiff Brindley Road
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Cardiff branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Good job done well
14 November 2025
Reply from Protyre Autocare - Cardiff Brindley Road
Hello George,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Cardiff branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Honest and fast service
Had a blow out last Wednesday. Went in to the garage, was back on the road within a couple of hours. Prices were reasonable and service was top!
12 November 2025
easy to arrange tyre fitting and…
easy to arrange tyre fitting and straightforward fitting experience
22 October 2025
Reply from Protyre Autocare - Cardiff Brindley Road
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Cardiff branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great and quick
22 October 2025
Reply from Protyre Autocare - Cardiff Brindley Road
Hello Roger,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Cardiff branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
This is the second time I’ve used…Repeat Customer
This is the second time I’ve used Protyre Cardiff Brindley Road. Both Lee and Liam are super efficient and will go the extra mile as I was on a short time frame. If it can be done, it will and more importantly done right, which doesn’t happen often these days!! Just trust these guys they know what they’re doing. Plus don’t think a fiver here a fiver there will benefit it most likely won’t!! Just go here 👍
19 September 2025
Reply from Protyre Autocare - Cardiff Brindley Road
Dear Customer,
We're happy to hear that you had a super efficient experience at our Cardiff Brindley Road branch, and that our team went the extra mile for you.
We appreciate your trust and value your feedback. Thank you!
We will look forward to welcoming you again in the future
Kind regards
Kayliegh
Customer Care - Protyre
First class service as always
First class service as always, Staff are friendly, knowledgeable and efficient
10 September 2025
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